Parking and Property Management Reviews 75

I visit my daughter all the time at Pike Crescent on this particular day I parked there for an hour on a Bank Holiday to what we believed was free parking on the 6/4/26 you have given me a ticket and you claim you issued on 8/4/26 by post did not receive you sent Notice to keeper dated 22/4/26 advising I can not pay the reduce fee but must pay £100 Which I think is harsh this letter arrived today nearly a week later, So the first letter if any would of arrived 6 days later?? Your suggesting payment is less tan 14 days or even 7 days.
I always buy a ticket to park but I thought it was free on Bank holiday stayed for 1 hour because it used to be free. You have no clear sign saying other wise. The fine do not justify a one hour parking this is diabolical how you justify £100 fine in this cost of living crisis. Heartless.

Dirty robbing waste of human air. The whole lot of you. Get a real life and job. You don't respond to my query about. A replacement pass for somewhere I live even when I have offered proof of living here. Scum of the earth.

I want to say a massive thank you to Tina in Customer Services, needed a new permit for tenants moving in tomorrow, not only was she able to help with this but also provided a temporary code for them to use until it is received. Thank you

Tried for the last 4 days to get a temporary code for parking. After 3 emails and after 7 calls. Still nothing and now i can’t park incase i get a ticket. Kept getting told it will be sorted it out. And now its the weekend and i can’t do anything about this situation.

Generally pleased with these factors. Vast improvement on the last factors! Our Property Manager Scott O'Brien responds really quickly and attentively to any complaints and enquiries.

Would give zero stars if I could. Very shady company engaging in sharp practice. Harrassing me via their even dodgier legal firm BW Legal for PCNs for parking at my own property. I am going to take them to court and sue them for compensation.

Scammers and cheats - avoid

They issued 7 PCN in my own parking space. By the time I received the first one 6 more were already on the way. I wrote to them to show that the parking space is mine and I have the right to park there. They said it doesn’t matter because my permit was not visible (it was on the floor, it had fallen and I did not noticed since I was 8 months pregnant and not even driving much).

It’s important to understand they do not charge the building management to be hired… so they make their money bullying residents.

Important to also mention I wasn’t even sure they were operating since external people were still ocasional parking in my bay… they are hired (for free) to help the residents and become nothing but a nightmare to the residents.

I also asked my landlord to confirm I’m entitled to park there which they did… again PPM did not care. So next thing they do is give BW legal the bill to collect. Another bunch with questionable values… once again I informed them I am legally entitled to park there… and once again they didn’t care, in fact they had added a lot of fees to the original amount for the PCNs.
Fast forward 2 years later and I won in court. It was a costly battle though. For some strange reason the judge didn’t think it was unreasonable for them to chase me.
They have caused me a lot of pain and hassle, they have affected my life as a new mum financially and mentally.

More people need to stand up to these companies. Please do not let them intimidate you an extort you if the parking space is genuinely yours.

Very poor service. They do not reply to either your building management or the residents. We have a problem with unauthorised parking in residents bays of our city block apartment, they simply do nothing.

The worst company to deal with. For them only profit counts, deal with them couple of times, always the same result. Even emergency parking for 15 min for them is big no no
But parking attendant can stay for over 45 min
Simple joke
Would give minus review but I can’t

I do not live in the UK and my car had not been used in almost a year and is securely parked and now this bunch of fraudsters are sending demands for a parking fine that cannot POSSIBLY be true and are threatening to tow my car. I will be taking this matter to court. Absolute scammers.

This company are very aggressive in the pursuit of parking fines the appeals service is nothing more than a lip service to them. You need to be steadfast in your opposition to there tactics don’t be afraid of the aggressive behaviour use the law to deal with any aggressive action especially to those who are vulnerable

I wish I could give something less than 1.
More of a Looting management firm.
Got PCNs while moving homes into a new home as we were unloading.
Property does not have a Visitor bay parking and had to park closer to the lift entrance.
Ended up getting PCN even after explaining to their staff and their office via mail.

Absolute SCAMMERS!!! I’ve lived in a residential address for years! They’ve recently started to harass me by sending me PCN’s, whilst parked in my ALLOCATED BAY, with a PERMIT DISPLAYED, to tell me my permit wasn’t there!! Lies! I’m shocked they could be this brazen, not once but twice. They are bullies who stalk and harass for no reason. Simply money making. Why harass me at my place of abode?! I will never pay them a penny. I’m entitled (by contract and permit) to park where I live.

Never pay them

Don't be stupid..... I get 3 tickets
Never paid them

I park on my own bay without permit bcoz I recently get new car.
Told them that I live here over 10 year's also on the property there is I security gate which can only be open by residents caring a remote control.

So you have to be Rewarded to not know if someone park there it is a RESIDENT.

NEVER PAY THEM

THEY CANT DO NOTHING

I received a PCN after parking at my regular gym, Energie Fitness in Ashford, despite having used this car park without issue for years.

A new system requiring members to enter their vehicle registration was recently introduced by P&P Management, but there was no clear communication about this change. There was no leniency on their part, no understanding or logical reasoning.

It feels like a deliberate trap designed to catch people out. They are scammers with no morals.

They are a greedy, unreasonable, exploitative, fraudulent company. My brother took an overdose following their issue of unreasonable £600 unjust fine. He has an existing parking permit and the windscreen of his car was smashed, which made it difficult to retrieve his parking permit. His car was taken for repairs and given a courtesy car. The courtesy car was issued fines following notes placed on the car that he was processing another permit. He appealed the fines and this greedy company declined despite producing evidences of his existing permit and smashed windscreen. My brother could not bear it after speaking to them and they still were not reasonable. He is currently in ICU following several medication overdose he took. A lady called Louise was the unreasonable supervisor that was spoken to. I will be suing them in event anything happens to my brother. They are bunch of money grabbing idiots and not bothered how that affects people's mental state.

I live a building of 15 flats and we don't have on street (paid/ permit) or private parking. We have been using our estate roadway for parking when all of sudden we received a bombardment of parking fines for being parked on a private land. This is not understandable that we are living in a newly build estate that is not offering any parking even a loading bay and at the same time we can't park on the estate roadways.
Anyway my 19 years college student son got 7 fine notices within a couple of weeks and appeals were rejected with a threat to pay or get ready for the court. He was so upset on this and started losing interest in his studies and meals. Being a father this was unacceptable for me and I paid £420 by using my credit & debit card.
BUT I valid question:
This company did not stick any PCN to our car and silently kept on taking pictures and generating money for themselves, The pictures are an absolute evidence that someone was in our street and took pictures of all the cars on different times. When they thought that it is enough money now, they printed and posted.
Had they shown a basic level of honesty, customer service and professionalism, they could have attached PCN to the cars on first instance and the matter could have solved. But they opted to grab more money and kept on doing this dodgy work.
Now instead of getting £60 for one PCN they have spread it £420 for seven PCN. This is next to a robbery in these hard times.
I urge all the residents of Tintern House to leave proper comments, contact media and protest against this robbery. Rest assured, I will keep on writing everywhere until I can unveil their true colours of these dodgy guys.

Disgusting service, fining you to park at your own car park space, utterly embarrassing putting citizens in a vulnerable position in this economic climate.

Parking & property management are absolutely disgusting. On numerous occasions, I have had other vehicles using and abusing my permitted spot. On every occasion I have reached out to the company using the email and phone number sign posted all over the area and each time (even after confirming to me that they are there to help), they failed to respond, resulting in me having to confront the drivers of the vehicles alone, one of which was very aggressive towards me, refusing to move to begin with. I have been back and forth via emails with two ladies called Louize and Anita, who are disgustingly inhumane with their responses and could NOT have cared less about the stressful situations I had been finding myself in. I was called a liar, claiming my emails were not ignored (they are) and that the company do whatever they can to help, if that’s the case; then their definition of ‘help’ is to do absolutely **** all. To make matters worse, I have been given a fine of £100 for parking in my own permitted spot, due to my permit sliding from the dashboard and therefore not being visible. I appealed my fine, explaining I was the owner and it was in fact, MY OWN spot, as well as providing a photo of my permit as evidence. I also included information regarding how frustrating I had found this company thus far, and that I never receive any help when other non-permitted drivers are using my spot. My appeal came back as denied. They have actually denied my appeal and are demanding I owe them money for parking in my own ******* spot. I can barely afford bills as it is, so now am unable to do my food shop for the next two weeks, so thanks to them, I will now starve. They are unable to provide help and give out any fines to drivers parking in my spot or even provide me with a response, but they are happy to give the owner of the spot a fine. I now have tremendous amounts of anxiety driving home everyday, wondering if another vehicle is going to be parked in my spot, knowing that this company will do **** all to help me. They are a money making scam and they should be absolutely ashamed of themselves. I would be highly embarrassed if I had to work for a company as diabolical as Parking & property management ltd.