Park With Ease  Reviews 

Parked at Cartmel racecourse. I went to the machine to pay, it instructed to pay on return before leaving the carpark.

I did as instructed and having entered my registration number it said no fee was due. Imagine my surprise when I received a parking charge this morning. I have appealed the charge, lets see what happens!

Update on this. I e mailed an appeal with the information above. I got a quick response which recognized I had overstayed a grace period by 3 minutes and I was simply asked to pay a £1 parking charge. So whilst there was some unnecessary stress, they were quick to resolve it in a fair way.

I received a letter backdated demanding payment after the deadline for the reduced fee of £35 had elapsed. Terrible company. No option to pay by post. Before I have had time to appeal the £70 they have already increased it to £130. Insufficient signage and car park connected to another car park with a different car park company so it was an easy mistake to make.

They don’t deserve one star. Horrible, company with no customer service. I parked at their car park at Trinity street, Dorchester and realised I hadn’t paid the following day. I tried so hard to pay, not realising it had changed hands and you now pay on departure. I had all the evidence, (phonecalls and emails) and their ‘customer service’ (no phone) just sent cold responses from their emails, they wouldn’t do anything…despite the obvious error!! Checked their website for the details and found I actually had two parking tickets and had to pay for both at the same time, even though I hadn’t even received the ticket/evidence yet for the other one, they have no facility to pay for one at a time…surely this is illegal. Awful, scamming company, all about making money not caring about their customers. The car park seems to be empty compared to how it used to be, good, I hope they make no revenue and the landowner kicks them out. I certainly won’t be using it again, with half of Dorchester so it would seem. Use the one next to it, by the toilets, still owned by the Council and so empathetic about the whole situation. Also, I received the first ticket with only 2 days left to qualify for the reduced pay within 14 days option…scammers, surely Royal Mail isn’t that bad and take 12 days to deliver a letter!! No stars whatsoever as far as I’m concerned.

Il say no more, all the reviews already given about sum it up

Received a letter today demanding I pay parking penalty for some place miles away on 15th May (I was gardening all day in my own place). The pictures provided clearly show a grey Audi A1 (NOT MY CAR!!! WRONG COLOUR< WRONG MODEL< WRONG MAKE!!!) which DVLA can corroborate, and indeed, the demand states!! The pictures of the reg plates are almost indistinguishable on the exit picture....when zooming in however, it can be seen that someone at this company has committed fraud and photoshopped my registration plate in the entering picture (I have the evidence here) whereby they have added bars so as to make the letters that create my reg!!!! Just to be clear...they never did that on the exit picture....shoddy.

I cannot believe that such an unscrupulous disgusting company exists! I will be reporting to the ombudsman and hope for their operation be closed down.

Having read the previous reviews now from genuinely distraught people I want to extend...

I have used their appeals process to correct their 'error' but want everyone to know that YOU DO NOT HAVE TO PAY THESE SCHEISTERS A PENNY', especially if the meters were not working. Look up contract law...They make money off people through intimidation, your ignorance of the law, and nonsense. In order to demand any monies there would have had to have existed a contract between both parties. So, even if you did read the sign and understood all aspects, and they didn't provide a way to pay, then they have broken their side of the contract, and so all demands are null and void. Any letters that they send are tantamount to intimidation, nuisance, and harassment, designed to cause alarm and distress in order to extort money. Highly unethical, unprofessional, and unlawful Sue them...but definitely do not pay them

I was issued a parking fine when I had paid for my parking twice!
The machine at the car park in question showed that my first payment had not been accepted so I paid again. A month later I was issued with a parking fine. I appealed and was issued with a second penalty notice. Finally after contacting their office the fine was cancelled. I had proof of purchase on a bank statement.
This company cannot be legitimate. How many customers give up and just pay the unfounded fines they issue?

A total scam of a business, the machines did not work and the signage was dreadful. Then the appeal process took so long, and as a blue badge holder, it's not easy to pay online as the signage is so bad..

Grizedale Forest Parking Issues.
Two out of three machines not working, with signs taped to them. One remaining machine doesn’t recognise car registrations or allows payment by cards.
If you pay remotely, you will get a message telling you it doesn’t recognise your vehicle registrations or and you then need to estimate your arrival and departure times. Next you’ll get a message stating your payment has failed and to pay again, check your bank account before you pay again, as mine was successful.
Take screenshots of everything and check your email to ensure you receive your payment confirmation from PWE.
Clearly have parking system issues, merchant services issues and are not moving fast enough to fix.
Do your bit to avoid any unwarranted ‘fines’.

Absolute robbing charlatans. Machine for payment never works at Dorchester location and no contact or reasoning. Just money grabbing idiots.

Disgusting company, as many other have reported they are trying to scam everyone.

Received a back dated letter on May 13th for a charge from April 28th very conveniently leaving no option for pay the reduced £35 as the 14 days had elapsed before I even received it.

When contacted they are rude and dismissive and completely unreasonable demanding the full £60.

I will be making complaints to the IPC regarding their conduct.

I am absolutely appalled by the way Park With Ease operates. I received a parking charge which I would have been happy to pay at the original reduced rate of £40—had they actually sent it to me in time. Instead, due to their delays, I was denied the chance to pay within the 14-day discount window. No flexibility, no acknowledgment of their own administrative failings—just demands for an ever-increasing fee that’s now reached £140.

This feels like a calculated system designed to extract the maximum possible amount from unsuspecting people. A quick search online shows I’m far from the only one who’s experienced this.

If you’ve had a similar experience and are interested in taking further action—whether legal, regulatory, or collective— please comment! Enough is enough.

I will never park in a Park With Ease car park again, and I would strongly advise others to do the same.

Very poor communication, never replied when trying reduce fine to original fine that was sent in first 14 days but not received. Ended up giving in and paying increased rate, just because they didn't reply about issue not received.

I was visiting Dorset over the Easter period with friends who were in a separate car. We arrived at Trinity street car park in Dorchester and normally I would use an app to pay but on this occasion my friend paid cash as it was only a couple of quid and he also paid for me after I had put in the details. I remember this well as we overpaid and the machine doesn’t give change. 12 days later I received a notice saying I hadn’t paid and was demanding £70 reduced to £40 if paid within 14 days. I immediately disputed this and a few days later I received a reply saying that they had not details from my stay and that I may have put in the wrong registration. I remember looking at the number plate whilst doing it. They said the fine still stood. Feeling very depressed about the situation and knowing it would hang over me until I paid I decided to ‘bite the bullet’ and pay the £40 only to find that it had risen to £70 because the 14 days was from the day of parking even though it took 12 days for me to receive the letter!!
It all feels like a scam and I would advise anyone to use the app so you have proof of purchase.

I know of no other car park which provides such an inaccessible surface for wheelchairs (ie rubble) and charges blue badge holders to park at night. Shameful.

Never received original letter for a charge of £40. First letter received after fortnight limit demanding £70. Despite emailing saying I was prepared to pay £40 I was told they were unable to reduce the amount. Not satisfactory. I have now reluctantly paid £70.

Got a letter charge letter of £35 dated 02 April 2025 and did not even get out of car at Attenbourg nature research Nottingham. Went to their website to pay as stated 14days discount and got the letter 9april a Friday to pay £35. Got few days. The website charge was £275....wow. I saw a charge of 2x£120 from 2022 plus the £35 of march 2025, I have no idea or got a parking charge letter for those charges in 2022. Strange thing is, I am able to pay the £35 on their website and the only way to pay it is paying the 2022 charge which I have no clue it existed plus the current £35 all together.

The site will not allow me to pay the current £35 one I knew about. Call them so so so many times and no answered and voice mail said they are busy which seems a lie and referred mailing. Mail them so many times on their website and with different channels they provided and no reply. Send an appeal letter for the 2022 charges and a way to pay the current charges. Got a reply back after 2weeks. They said they can't do anything hence its with debt collection now. Reply to them to make a plan to pay the debt and pay the one I knew hence the website don't allow me and a reply came two week later and just a breakdown of charges and nothing about a plan or paying. Got a letter again 25 April issued 17 April that the 2025 charge is now £60 and got 14 days. I can pay in time hence all the amount must be made as only option on their website and they don't take calls or reply emails. Logged into their site today 04 may and charge is now from £35 to £120 pus the 2022 ones of 2x £120 totalling £363. wow again. This organisation is mental. If I knew of the 2022 charges I will never go and park with my car in 2025. Upon that they cunningly delayed corresponds so cleverly to increased the 2025 charge to £120. This is clearly a kind of scam to get as much as they can from £35 charge. I cannot even get in contact with anyone at parkwithease.

Unfriendly company that show no compassion.

Letter sent late and for a parking we paid for, scam.

I have had multiple problems with this company sending me fines when the payment machine said out of order and also when the machine said I had nothing to pay. A fine issued on the 11th April arrived today (24th) so I have been forced to pay it as I have only one day before the charge increases from £40 to £70. I now plan to take a photo of the screen saying no charge necessary from now on and have it as evidence when they try this again. Certainly not parking with ease in my experience. Terrible. 👎

This is for the car park at YHA Idwal Cottage. This car park is for the guests at the hostel and in previous years, the car park would be full of non-guests' vehicles, such that guests would be denied a parking place.
Ever since Park With Ease has taken over the management of this space, parking for guests is no longer an issue.
The parking price is modest, the signage is clear, the ANPR method works and the pay after you leave, online, is convenient.

I have used this car park three times.
I have not had any issues.
I have not needed to communicate with the managing company.
Rgds, DamianHD