Park With Ease  Reviews 

174
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the on-site payment machines were broken or failed to accept cash and card options, forcing them to navigate an unreliable online platform. Many people expressed deep frustration after receiving unexpected parking fines and collection agency bills long after their visits without receiving any prior warning letters. However, some customers also noted that their disputed penalty charges were eventually reduced or completely removed after successfully appealing to customer support. A few reviewers mentioned that standard parking fees were initially straightforward and acceptable before technical glitches and system errors caused severe complications.

What people talk about most

Payment

Customers consistently note negative experiences with payment, frequently reporting that broken machines or... See more

Price

People report negative experiences with price, expressing frustration over unexpected overcharges and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The machines weren't working, there was no signal to pay online. I was there for less than half an hour and moved my car as I didn't want a fine. They sent one anyway. I explained what happened and t... See more

Rated 1 out of 5 stars

You’re forced to use this company’s awful website to pay for parking — there’s no other option. It’s so badly designed it feels deliberate, as if they profit more from fines than from actual parki... See more

Rated 1 out of 5 stars

Please don't use any of these car parks as the machines are usually not working ie not tacking cash or having no card payment available leaving you having to pay online which is easy to forget and res... See more

Rated 1 out of 5 stars

They sent me a bill for prking when I was at work 15 miles away and my car ws with me. They refuse to show decent images of my car or my number plate so I am looking forward to meeeting them in court... See more


Company details

Written by the company

Park With Ease provide car park management systems throughout the U.K to tourism, heritage and rural car parks


Contact info

1.3

Bad

TrustScore 1.5 out of 5

174 reviews

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1-star

No recent history of asking for reviews

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1.3

All reviews

(174)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Complete Scam

Received a letter to a fine (Site was a museum that I went to visit and was actually closed) was parked for a short while as I didn't realise the place wasn't open for two days then read the Facebook profile, realised. Went to the machine to check parking fees, machine wasn't working (or just not turned on) and assumed it wasn't on because the place was shut.

Two weeks later received the letter. Which gave 14 days to pay the fine from the date of the 'offence'.

I'll be pursuing this all the way to the courts.

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Pure bullies

Pure bullies. Machine says I have nothing to pay yet. Then received their invoice in the post. Fortunately I had a picture of the machine telling me I have nothing to pay yet. I appealed the decision to invoice me. They agreed and still want to charge me 50p as I was in a grace period. Jane was adamant that I have to pay the 50p.

Also their machines and cameras are poor quality. 90% of the time the anpr doesn’t register your car or the pay machines don’t work meaning you have to go online to pay.

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Bunch of unlawfull cowboys in my opion

they asked me to pay for parking ( in a free hour car park ) over an hour when i entered the car park and when i left the car park there as one minute over the time,
Lawfullfully parking is when the car is parked
not when you are moving enetering a propety and leaving a propety
they were in breach of Parking code of practice by not allowing ten mins grace

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

Trinity street car park, parking with unease!

Machines not working so tried to pay online, tried twice and both times stated £0 as I was under 30 minutes. Then received a fine in the post, which I contested. I was told as I used their car park I should have paid. But I wasn't able to as the website displayed a £0 charge.
I paid the fine as I didn't want it to go any higher.
Will never use this car park again!!

February 23, 2025
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if possible

Would give zero stars if possible. Parked at Cuerden Valley. Machine not working. Paid immediately while sat in my car on the car park. Received fine. When I have checked payment has not been processed until the following day. Appealed fine on day I received letter. 2 weeks later and no response. No way to contact by phone. Clearly don't want to be bothered providing any form of customer service. Seems that they cannot be bothered to provide a response to the vast majority of these reviews either. Appalling company.

February 2, 2025
Unprompted review
Rated 1 out of 5 stars

SHOULD BE CALLED PARK WITH GREED🫰

Gave 1 star because you can't give -10.
These thieves need to get their machines working🤔
Never even heard of these crooks before and I've parked in that particular car park for years with no problem.
I will send them an e-mail telling them that if their machines don't work,how can anyone pay?
I will tell them I will not pay their extortion fee so don't bother making threats about taking it further.
Out of interest,I have read other reviews from the same car park.
They actually did reply to an e-mail,claiming that others had used the machines OK on the same day but according to some other reviews,they said the machines were playing up🤔
Someone is lying and I think we can guess who😏

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Trinity road north Dorchester.

Trinity road north Dorchester.
One machine not working, the other would only take cash when it came to leaving, odd in an age when everyone being encouraged to use cards. Seems strange to have created another type of parking method, no ticket or evidence of parking seems very user unfriendly to me.
It wouldn’t print a receipt so have to assume our payment correctly accepted. Not a good or easy system. Who allowed this company to buy the car park from the Council and why?

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Trinity Street North car park in…

Trinity Street North car park in Dorchester
I made the mistake of using this car park. Put cash in the machine to pay for my stay each night. However the machine would never print a receipt even though I requested one. Then in the post I received a Parking Charge Notice for £70. I know I paid. They know I paid but I have no ticket to prove I paid. Lesson learnt. My advice to people is don’t use this car park. Use the Dorset Council one next to it. Sad pensioner now out of pocket. Scammers

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Trinity street north car park …

Trinity street north car park …
Trinity street north car park just had machine fitted this week and it's not working !! The screen keeps freezing and rebooting itself. Really unhelpful when the WIFI signal in Dorchester isn't great so struggling to go to park with ease website to pay instead. Really stressful poor service as no one on the other end of the phone either

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Out for the money

3 fines in a month.
2 for defective machine successfully overturned. The 3rd for 1 minute over. (Yes I know my fault but come on) No response to the emails for that one. Standard parking firm not looking at the big picture of lost revenue over the year.

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY - They made me pay again in order to access my car- they left the keys under the wheel for hours needing a £15 ticket to get out of Gatwick
THEY DROVE MY CAR 140 MILES! AUCH SCUMBAGS I FEEL SO VIOLATED

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Trinity street north car park …

Trinity street north car park just had machine fitted this week and it's not working !! The screen keeps freezing and rebooting itself. Really unhelpful when the WIFI signal in Dorchester isn't great so struggling to go to park with ease website to pay instead. Really stressful poor service as no one on the other end of the phone either

December 22, 2024
Unprompted review
Rated 1 out of 5 stars

Machines constantly out of order

Zero use as a company with their parking machines constantly out of order - no response to contacting them to get them fixed. Time this company actually did something fro the money they charge.

December 20, 2024
Unprompted review
Rated 3 out of 5 stars

The appeals procedure works but ...

The payment machine was out of order when I tried to pay at the car park and there were no instructions what to do in such a case. I don't know what prompted me but fortunately, I took a photo of the screen, "just in case." Two weeks later I was sent a parking notice of a fine of £60 because of non-payment.
I emailed an appeal with the photo attached as evidence at about 5pm on a Friday evening and was amazed to get a response at about 10pm the same day confirming that the fine was cancelled.
It sucks that automated fines are sent out even when the machines are out of order (-5 stars) but I'm happy to give parkwithease credit for the efficient way that the appeals procedure works if you can provide evidence. Having said that, it shouldn't be up to an customer to retain evidence on the off-chance that the company's automated procedures are fallible - which they clearly are on occasion. The parking notices need to be reviewed by a human who can check against any known breakdowns before they are sent out.

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Beware - Keep The Receipt

Beware, Beware, Beware - Berry Head

If paying with cash make sure you keep the receipt, you have no other way of proving you’ve paid. I parked at Berry Head on the 26Sept, paid the £3 and luckily I kept the receipt. I then received a penalty notice on the 12th Oct stating I was going to be fined £50 for non payment, £30 for quick payment.

A plus for Park With Ease is that as soon as I had contacted them with the evidence the penalty notice was withdrawn, thankyou.

September 26, 2024
Unprompted review

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