Parrock Dental & Implant Centres Reviews 

52
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the welcoming reception staff and efficient treatments that make dental visits remarkably comfortable, reassuring, and entirely stress-free from the moment you arrive. People consistently highlight that the dental team is highly professional, friendly, and exceptional at easing patient anxiety throughout every single procedure. Some reviewers were not happy with certain aspects, mentioning uncomfortable interactions with a specific dentist, painful post-procedure recovery experiences, or sadness regarding upcoming clinic closures. These occasional issues demonstrate that individual experiences can vary notably when dealing with particular staff members or major practice changes over time.

What people talk about most

Staff

People report positive experiences with staff, highlighting that dentists, hygienists, and receptionists are... See more

Service

Users describe positive interactions with service, highlighting seamless and virtually painless procedures... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just been today to this amazing dentist The staff on reception was a credit to the Bussiness. Very welcoming, absolutely lovely. I was Sitting there peacefully . Being 30 minutes early unusual for... See more

Company replied

Rated 5 out of 5 stars

I had 8 composite veneers done at parrock dental, it’s been nearly 7 months since having them done, and they are still unbelievable, I get so many compliments on how natural they are! I would highly r... See more

Company replied

Rated 5 out of 5 stars

A very experienced proffesional team of experts who treated me like I was the only patient they had there. I received 4 new top front teeth with implants. I had no after pain. No pain killers require... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Parrock Dental – Kent’s No.1 Invisalign Provider & Leading Clinic for Composite Bonding, Dental Implants and Smile Makeovers Parrock Dental is a top-rated dental practice in Gravesend, Kent, recognised for excellence in composite bonding, Invisalign, full mouth dental implants, and single dental implants. We are officially Kent’s Number 1 Invisalign Provider and ranked within Europe’s Top 1% Invisalign Providers, offering advanced teeth-straightening solutions with proven results and thousands of successful Invisalign cases. Our dental implant treatments are led by Dr. Rik Trivedi, Principal Dentist & Owner of Parrock Dental. Dr. Trivedi is a distinguished implant dentist with a Master’s degree in Dental Implantology (UCLan, 2015 – Distinction). Since graduating from The Royal London Dental School in 1998, he has dedicated over 25 years to transforming smiles through precision implant dentistry. With over 8,000 successful dental implant placements, he is renowned for his expertise in single implants, full-mouth implant bridgework, and complex restorative cases. His approach prioritises comfort, personalised treatment planning, and long-lasting results. In addition to implants and Invisalign, we provide a comprehensive range of cosmetic treatments including veneers, teeth whitening, smile makeovers, and dental bonding, alongside general dentistry, hygiene care, and emergency dental services. Parrock Dental combines advanced technology, elite clinical skill, and a patient-centred experience, making us one of the leading dental clinics in Kent for anyone seeking high-quality cosmetic dentistry, orthodontics, and implant solutions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(52)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Life Changing care

Taseen was very professional, he was able to assist me with an issue that if not caught in time, could have been life-threatening. I can’t thank him enough for his brilliant attention to detail and still to this day, his aftercare is amazing.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

avoid if nervous

If you are a nervous patient do not come here. They pride themselves on helping ease your anxiety but I’ve never had that with them. And I want to point out that the girls that work there are amazing and they’re not at fault but dr Rik is always very patronising and belittles, I dreaded every time he walked in. I don’t have perfect teeth and I’m aware but I don’t need a telling off as a grown woman when I’m paying for all treatment myself. I believe he’s the owner and as the face of the whole practice he should really learn how to speak to patient without judgement. I also believe they shove Invisalign down everyone’s throat that walks in, I came in for something else but was pressured into getting it and now nearly £4K in debt I’m still unhappy and didn’t even want this (which is also funny because as a child I came to this exact practice and they told me I didn’t need braces). Very shameful when dentist go private and make it all about money

November 18, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Barbara,

Thank you for taking the time to leave a review. We always value feedback, especially when it relates to a patient’s comfort and confidence during treatment.

After carefully reviewing our records, we have been unable to find any patient under your name, nor any record of you being seen by Dr Trivedi. We also have not received any concerns directly from you at any time. Because of this, we are unsure whether this review may have been posted in error or may relate to a different dental provider.

At Parrock Dental & Implant Centres, we are a highly rated practice with hundreds of 5-star reviews and a long-standing reputation for caring deeply about the wellbeing and experience of our patients. Our ethos is led by Dr Trivedi’s core values of respect, compassion, honesty, and delivering the highest standard of care. The description in this review does not reflect the experience shared by our patients—especially the hundreds of Invisalign patients we have successfully treated over more than 15 years, during which we have consistently been recognised as a Top 2% Invisalign Provider in Europe.

With Invisalign, we follow a very clear and transparent process. Every patient is shown a detailed 3D simulation of their teeth before and after treatment, so they can make a fully informed decision. No patient would begin Invisalign unless they both needed and truly wanted the treatment, and every case includes signed consent forms and documentation to ensure complete understanding before anything is started.

If you intended this review for our practice, we would genuinely welcome the opportunity to discuss your concerns directly so we can understand what happened and address it immediately. Please contact our practice manager on 01474 537191 or email info@parrockdental.co.uk.

Thank you again for raising this. We hope to hear from you so we can clarify any misunderstanding and assist you personally.

Warm regards,
Roberta Dawson
Practice Manager
Parrock Dental & Implant Centres

Rated 5 out of 5 stars

Rik and his amazing team made me feel…

Rik and his amazing team made me feel really comfortable and settled all of my dental issues.

I feel I can now smile with confidence.

November 12, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Hi Dee,

Thank you so much for your lovely review. We’re thrilled you felt comfortable with us and that we could resolve everything for you—helping you smile with confidence is exactly why we’re here.

From all of us at Parrock Dental & Implant Centres in Gravesend and Dartford, Kent, we truly appreciate your trust. If you need any advice or aftercare, just reach out—our team is always happy to help.

Parrock Dental ❤️🙏

Rated 5 out of 5 stars

I was so pleased to find this dentist…

I was so pleased to find this dentists after having a bad experience at my previous practice. From my initial phone contact to seeing my dentist for the first time, I was treated with kindness, patience & professionalism. I am so grateful to my dentist Huzaifa who by listening to my fears, having a lot of patience with me & explaining everything I managed to complete my treatment plan. I no longer fear a visit to the dentist. I highly recommend this practise.

October 9, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Alison,

Thank you so much for sharing your experience and leaving us this fantastic 5-star review. We’re so pleased that your journey with us has been such a positive one, especially after your previous experiences. Huzaifa will be delighted to know that his kindness, patience, and clear explanations helped you complete your treatment plan and overcome your fears.

At Parrock Dental in Gravesend and Dartford, we’re proud to have over 700 five-star Google reviews, and it’s wonderful to add yours to them. Knowing that you now feel comfortable and confident visiting the dentist is exactly what we strive for.

We truly appreciate your recommendation and look forward to continuing to care for your smile.

Warm regards,
The Parrock Dental Team ❤️ 🙏

www.parrockdental.co.uk

Rated 5 out of 5 stars

Recommended dentist

Extremely nervous about the dentist visits ,was made to feel comfortable and took the time to make sure I was happy with what was happening.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from booking to…

Fantastic experience from booking to completion of all services. After a few years of not seeing the dentist I was apprehensive before my visit and wanted to make sure I chose the best clinic. The front desk team Chloe and Manesha (please forgive me if I have misspelt your name) ensured I received a warm welcome thank you. Blanche made me feel at ease, her advice was comprehensive and her management was ace. Sky gave me a warm welcome for my check up and was great with my X-rays thank you. Jide a kind man and great hygienist, he ensured I had a good and thorough clean and had some reggae music on to create a calming environment thank you. Prior to booking I could see this clinic has mixed reviews, I’m glad I booked and will be attending for future appointments. Top tier class, service and treatments thank you!

October 9, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Vee,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that Chloe, Manesha, Blanche, Sky, and Jide all made you feel so welcome and comfortable throughout your visit. Creating a warm, reassuring experience is very important to us, and your kind words mean a lot to the whole team.

At Parrock Dental in Gravesend and Dartford, we’re proud to have over 700 five-star Google reviews from patients who, like you, appreciate the care and service we provide. It’s fantastic to know we’ve made a difference to your confidence in visiting the dentist again, and we look forward to welcoming you for your future appointments.

Thank you once again for trusting us with your smile!

Warm regards,
The Parrock Dental Team ❤️ 🙏

www.parrockdental.co.uk

Rated 5 out of 5 stars

I had 8 composite veneers done at…

I had 8 composite veneers done at parrock dental, it’s been nearly 7 months since having them done, and they are still unbelievable, I get so many compliments on how natural they are! I would highly recommend to anyone wanting to upgrade or enhance their smile. Everyone at parrock has been so welcoming and helpful still 7 months later! Highly recommend

March 18, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Thank you so much, Ren, for your amazing 5-star review! We’re delighted to hear that you’re still loving your composite bonding veneers 7 months on and receiving so many compliments — that’s exactly the result we strive for.

At Parrock Dental in Gravesend and Dartford, we pride ourselves on being experts in composite bonding and smile makeovers, creating results that look beautifully natural and stand the test of time. We’re equally thrilled that our team has continued to make you feel welcome and supported after your treatment.

Your recommendation means the world to us, and we’d love for you to share your experience with your friends and family so they too can enjoy the same expert care and results.

Thank you again for trusting us with your smile!

Warm regards,
The Parrock Dental Team ❤️🙏

Rated 1 out of 5 stars

Have tried to contact these multiple…

Have tried to contact these multiple times and not once have they answered. Judging by the other reviews poor customer service. Wont be using them at all

October 1, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Ryan,
We’re really sorry to hear about your experience trying to get through to us. We completely understand how frustrating it must feel when you can’t reach someone straight away.

We do pride ourselves on our service, which is why we’re a little surprised by your feedback, as our reception team in Gravesend and Dartford answer and return hundreds of calls every week. At times of high demand, especially around peak hours, calls can take longer to get through — but we always do our best to respond as quickly as possible.

If you’d like, please email us directly and we’ll personally make sure you’re looked after right away. We’d love the chance to show you the standard of care and service that so many of our patients value highly.

Warm regards,
The Parrock Dental Team 🙏

Rated 5 out of 5 stars

Had an appointment with Huzaifa this…

Had an appointment with Huzaifa this afternoon for a check up, a possible extraction of a loose tooth and information about teeth whitening. I was given all necessary information and the tooth extraction was decided upon and carried out efficiently. Very happy with my treatment and this dental surgery as a whole. Have been coming here for 10 years

September 22, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Mrs Smith,

Thank you so much for taking the time to share your feedback. We’re delighted to hear that Huzaifa was able to provide you with clear information and carry out your treatment efficiently. It’s wonderful to know you’ve trusted us with your dental care for over 10 years – your loyalty really means a lot to our whole team.

We look forward to welcoming you at your next visit.

Warm regards,
The Parrock Dental & Implant Centres Team ❤️🙏

Rated 5 out of 5 stars

My journey begins in June 24

My journey begins in June 24, umm’d and arr’d about having implants, had a consultation with Rik and decided to go ahead, my teeth were in a poor state and falling out due to medication and illness, being a coffee drinker and smoker made my teeth stained, I was embarrassed to smile, but now Wow I’m so happy with the results I now have natural looking teeth, the procedure was realistically pain free, simple for me I just laid back and watched a film whilst Rik done the completed part, people are always commenting on my smile and teeth now, I am so pleased with the results and it’s worth their weight in gold

December 12, 2024
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Deborah,
Thank you so much for sharing your journey and this wonderful 5-star review. We’re delighted that you chose Parrock Dental & Implant Centre in Gravesend and Dartford for your same-day full mouth smile with dental implants. It’s amazing to hear how life-changing the results have been for you, and your kind words about a pain-free experience and natural looking teeth mean the world to us.

Reviews like yours are incredibly helpful – many people in a similar position will read this and hopefully find the courage to take the leap and contact us to restore their teeth and confidence too. We’re so pleased you are now proud to smile again, and we look forward to seeing you at your future visits.

— Dr Rik Trivedi & the Parrock Dental & Implant Centre Team ❤️🙏

Rated 5 out of 5 stars

Very happy with my decision to go ahead…

Very happy with my decision to go ahead with the composite bonding at Parrock Dental. As I explained during my first consultation I had been told different opinions on composite bonding and whether it would be right for me but Chloe put me at ease straight away and answered all of my questions perfectly. Price was very fair and Dr Belarbi did a fantastic job, I’m over the moon with the results. I would recommend Parrock Dental to anyone! Thanks, Alex D

September 9, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Alex,

Thank you so much for your lovely review! We’re thrilled you had a great experience at Parrock Dental, Gravesend, Kent.

If you or someone you know is considering composite bonding, you’re in expert hands with us—our team carries out high-quality composite bonding for patients from across the UK. Your recommendation means the world, so please do share your experience with friends and family who might benefit from our care.

If you ever need anything else—or would like a complimentary smile consultation to explore options—just give us a call. We look forward to welcoming you back soon!

Warm regards,
Parrock Dental – Gravesend and Dartford
❤️🙏

Rated 5 out of 5 stars

A very experienced proffesional team of…

A very experienced proffesional team of experts who treated me like I was the only patient they had there. I received 4 new top front teeth with implants. I had no after pain. No pain killers required after treatment. I felt no pain during the actual surgery. I was given a lower back support to ensure I was comfortable in the chair while laid back. Excellent results after a caring team doing a perfect job throughout.

July 2, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Malcolm,

Thank you so much for your kind words and for sharing your experience. We are delighted to hear that your implant treatment went so smoothly and pain-free, and that you felt so well cared for throughout.

Dr Rik Trivedi, our principal implantologist here at Parrock Dental in Gravesend, together with our experienced team, always strive to deliver the highest standard of care and comfort – so it’s wonderful to know this was reflected in your treatment.

We’re thrilled you’re enjoying the excellent results of your new implants, and if any of your friends or family are ever in need of dental care, we’d be very grateful if you kept us in mind.

Warm regards,
The Parrock Dental Team ❤️🙏

Rated 5 out of 5 stars

The result was exactly what I wanted

The result was exactly what I wanted, Hakim did an amazing job, and it was such a good environment to be apart of

September 9, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Dolly,

Thank you so much for your kind words and 5-star review! We’re delighted to hear that your composite bonding experience gave you exactly the result you wanted. Dr Hakim and our team at Parrock Dental in Gravesend and Dartford, Kent, take great pride in creating beautiful, natural smiles in a comfortable and welcoming environment.

We’re thrilled you felt so at ease throughout your visit and we look forward to seeing you again in the future.

Warm regards,
The Parrock Dental Team ❤️🙏

Rated 5 out of 5 stars

Exceptional Just been today to this amazing dentist…

Just been today to this amazing dentist The staff on reception was a credit to the Bussiness. Very welcoming, absolutely lovely. I was Sitting there peacefully . Being 30 minutes early unusual for me. Was called in earlier than my appointment. Full check up. Was very welcoming too. I enjoy the atmosphere here. Everyone is friendly and your mind is put at ease. Definitely recommend. Many decades ago. Rik did my implant an a Vermeer. To this day still performing perfectly. Iv had no issues . Amazing brilliant, exceptional.
Maria Ann Laver
Author
MS You Don’t Own ME!

August 27, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Mrs. Gordon,

Thank you so much for your truly wonderful review and kind words. We’re delighted to hear that you felt so warmly welcomed by our reception team and enjoyed the friendly atmosphere during your visit to Parrock Dental in Gravesend, Kent.

It’s also fantastic to know that the implant treatment carried out by Dr Rik Trivedi many years ago is still serving you perfectly – we really appreciate you sharing that!

Your continued trust and recommendation mean a great deal to us, and we’re honoured to have looked after you both then and now. We look forward to seeing you again and continuing to provide the highest standard of care.

With very best wishes,
The team at Parrock Dental, Gravesend

Rated 5 out of 5 stars

AMAZING

The whole process has been absolutely amazing! Started with my consultation with Morgan then started my whitening straight away then straight onto my composite bonding with Hakim, Elle and Alicia who made me feel so comfortable, Jay walked me through the whole process and really made the experience better , i can’t thank parrock dental enough for my dream smile.

August 20, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Ruby,

Thank you so much for your amazing review! We're thrilled to hear that you had such a fantastic experience at Parrock Dental, and we're so pleased you're loving your new smile!

It’s wonderful to know that Morgan, Hakim, Elle, Alicia, and Jay all played a part in making your journey smooth and enjoyable. We’re proud to offer expert composite bonding here in Kent at both our Gravesend and Dartford/Northfleet clinics, and your feedback truly means a lot to the whole team.

Thank you for trusting us with your smile — we’re so happy we could help bring your dream to life!

Warmest wishes,
The Parrock Dental Team
Gravesend & Dartford/Northfleet

Rated 5 out of 5 stars

Get a smile that will make you smile !

My story started many years ago after losing teeth to trauma incidents, it progressed with neglect, non-regular dentist visits & smoking. When teeth begin to go they go ! One by one (if not addressed) the next inline falls.

Life circumstance always got in the way to do something about it (I kept telling myself). In reality I just kept putting it off. Pain, infection & discomfort followed & plagued me for years. Eventually I pulled the last few myself, ouch !

It’s very embarrassing being middle aged with no teeth, I felt very old when I stared back at myself in the mirror. A high-profile job & the butt of jokes (albeit well-meaning jokes) I suppose is what eventually drove me to do something about it. I could not perform at my best whilst speaking to a room, this effected business with continued self-consciousness in my appearance.

A year of research led me to Parrock Dental & Rik to undertake my full mouth restoration. You see if you research not all implant surgeons are equal. Many dental practices offer it; however, not all are fully qualified to do so, Rik is !

I wont lie it was costly, however a valued investment in myself.
Compared to other practices Parrock are very, very reasonable in their costs for what you get. but its all about the outcome right ?

I cannot compliment Rik and the whole Parrock team enough, they have been absolutely fantastic, from receptionists to the nurse technicians. For me it has been a privilege to have found Parrock Dental, they have given me back a perfect smile and most importantly my confidence again.

One thing to add (as I know many reading & researching will want to know) before you pull the trigger on your full restoration journey, was it painful ? Well, the honest answer is not as half as what is imagined. I learned many years ago fear on the most part is imagined & not reality. I wont lie, it is an uncomfortable procedure to undergo but is very well managed by the Parrock team & NOT agonising pain. A day of uncomfortableness is well worth a life changing outcome is it not !

Such is my confidence in Rik & the Parrock team, I am more than willing to talk directly with you and discuss my journey. I would love to help you if I can as Parrock has helped me, definitely !

Paul. S

October 14, 2024
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Paul,

Thank you for sharing your powerful and heartfelt journey. We're absolutely delighted that you chose to have your Same Day PD Smile with full mouth dental implants here at Parrock Dental – and even more thrilled to hear the life-changing impact it's had on your confidence, comfort, and everyday life.

Your story resonates with so many people who may be facing similar struggles, and your courage in sharing it will undoubtedly inspire others to take that first step. It's a real testament to how deeply dental health can affect not just how we look, but how we feel, communicate, and live.

We're so pleased that Dr. Rik Trivedi and the entire Parrock Dental team were able to support you every step of the way. As you rightly pointed out, not all implant dentists are the same, and we take immense pride in delivering expert-led care, tailored to each patient’s unique needs – all with a compassionate and highly skilled team around you.

From reception to surgery, we aim to make every patient feel welcomed, safe, and fully informed – and it’s incredibly rewarding to know that you felt that way throughout your full mouth restoration.

Your confidence, both in your smile and in yourself, shines through in every word you've written – and that’s the true power of what we do.

Thank you again for your trust, your kind words, and your generous offer to support others considering this journey. We're proud to have given you your Same Day PD Smile with full mouth dental implants, and even prouder to have been a part of your transformation.

Warm regards,
The Parrock Dental Team ❤️🙏

Rated 5 out of 5 stars

Amazing experience at Parrock Dental

I had an amazing experience at Parrock Dental!

I came here for Invisalign because I’d always been self-conscious about my smile and had a fear of the dentist due to past bad experiences. From the very first consultation, the team made me feel completely at ease.

The whole Invisalign process only took 4 months, and I’m so pleased with the results! Every step from the initial exams to the hygiene appointments was handled with care and professionalism. The staff are so friendly, reassuring and understand how to work with nervous patients.

Thanks to Parrock Dental, my dental phobia has eased massively (10 years+), and I finally feel confident about my smile. Highly recommend!

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

So I had trouble with this dentist of…

So I had trouble with this dentist of making wait 40 minutes in the waiting room. Of course after this horrible experience, i cancelled my yearly care plan with them. It has been exactly a year later and they just charged me £510 for the same thing I cancelled over a year ago. At this point I am on holiday so having to deal with this while away and having to miss out of things due to the missing funds.

Honestly I would be so skeptical about using this dentist and just wouldn’t bother with them at all, they will miss charge you, leave you waiting, and frankly just offer you a terrible service.

All I have good to say about this place is the lady at reception is amazing she dealt with my frustration amazing and made it some what bareable.

They also classed my last review as ‘Spam’ rather than trying to amend the situation.

June 2, 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Paul,

Thank you for taking the time to share your experience, and we’re truly sorry to hear that you’ve been left feeling so disappointed.

We completely understand how frustrating it must have been to experience a delay in your appointment and then to face unexpected charges—especially while away on holiday. Please accept our sincere apologies for any distress or inconvenience this has caused.

We’re very grateful for your kind words about our receptionist. It means a lot to us that she was able to offer some comfort during a frustrating time.

We genuinely care about every patient’s experience, and it's never our intention for anyone to feel ignored or unfairly treated. We’d really appreciate the opportunity to look into this in more detail and ensure everything is fully resolved for you. If you're willing, please get in touch with myself the practice manager directly at the practice on 01474537191 so we can investigate this properly and make things right.

Thank you again for your feedback—it helps us grow and do better.

Warm regards,
Bobbie Dawson
Practice Manager
Parrock Dental

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look