Just been today to this amazing dentist The staff on reception was a credit to the Bussiness. Very welcoming, absolutely lovely. I was Sitting there peacefully . Being 30 minutes early unusual for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Parrock Dental – Kent’s No.1 Invisalign Provider & Leading Clinic for Composite Bonding, Dental Implants and Smile Makeovers Parrock Dental is a top-rated dental practice in Gravesend, Kent, recognised for excellence in composite bonding, Invisalign, full mouth dental implants, and single dental implants. We are officially Kent’s Number 1 Invisalign Provider and ranked within Europe’s Top 1% Invisalign Providers, offering advanced teeth-straightening solutions with proven results and thousands of successful Invisalign cases. Our dental implant treatments are led by Dr. Rik Trivedi, Principal Dentist & Owner of Parrock Dental. Dr. Trivedi is a distinguished implant dentist with a Master’s degree in Dental Implantology (UCLan, 2015 – Distinction). Since graduating from The Royal London Dental School in 1998, he has dedicated over 25 years to transforming smiles through precision implant dentistry. With over 8,000 successful dental implant placements, he is renowned for his expertise in single implants, full-mouth implant bridgework, and complex restorative cases. His approach prioritises comfort, personalised treatment planning, and long-lasting results. In addition to implants and Invisalign, we provide a comprehensive range of cosmetic treatments including veneers, teeth whitening, smile makeovers, and dental bonding, alongside general dentistry, hygiene care, and emergency dental services. Parrock Dental combines advanced technology, elite clinical skill, and a patient-centred experience, making us one of the leading dental clinics in Kent for anyone seeking high-quality cosmetic dentistry, orthodontics, and implant solutions.
189-191 Parrock Street, DA12 1EN, Gravesend, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lauren is the best dentist I've had in 40 years of experience. How wonderful it is that the HIGHEST quality level of practitioner is available to patients now. I had a health check and gum assessment earlier in the year followed by replacement of an old filling. Firstly the fact that I had the same dentist for all three appointments was reassuring. Secondly, and most remarkably I was stunned by the highest level of professionalism and skill, utilising the most advanced techniques, with calmness, grace and care. Thanks again.

Reply from Parrock Dental & Implant Centres
Been to see Jide The hygienist today, such a lovely man , very gentle thorough, kind & helpful, always enjoy our 3 monthly sessions & even got a lovely Christmas card from him, best hygienist I’ve EVER had…!!
This was really great service as i had two failed attempts at having my lower implants done, as this was my second implants,and had no problems the first time round.
This the third attempt to have these done,after problems on my two earlier attempts (which I don't need to go into) Rik was very helpful with research,and followup calls were regularly made too.
I was apprehensive when I first got there,I reassured and felt calm when I finally had it done.Rik regularly checked I was doing ok all the way through.
There was such a excellent level of care.

Reply from Parrock Dental & Implant Centres
Absolutely brilliant
They were helpful and kind. Calmed me right down.
Much appreciated all their support and helpful advice
Thanks

Reply from Parrock Dental & Implant Centres
Rotten experience . my lip was sliced, which was nowhere near the dental site!...they were so apologetically nonchalant!. Offered me my yearly fee back provided I didn't take it further!
I was just one week away from my holiday so there was no chance of it healing up in that time. As I type, a year later it's infected AGAIN! and has never been right, I keep getting pus filled ulcers inside the area. Pre-Covid they were excellent, now they are just grabbers. Don't part with a penny and go elsewhere.

Reply from Parrock Dental & Implant Centres
I had my first consultation with Dr Rik in Jan 22, I had free scans and X-rays then we discussed the deterioration of my teeth and came up with a plan to do an "all-on-four" for my bottom teeth and some veneer work on the uppers. To be honest it did seem a lot of money and I did think about going on holiday and getting the work done in Turkey, then I left it a while, well about a year to be honest. I had talked to a couple of friends who had done the "Turkey Teeth" experience and told me about the problems they had experienced with having to pay for multiple returns to have adjustments and that settled it for me I was getting the work done down the road in Gravesend. In Feb 23 I was given more free scans but these showed serious deterioration in a just a year. Rik explained that, if I wanted, we could go ahead with the original plan but the scans showed that my heavily damaged upper teeth would probably need extraction in a few years which would cause problems with new lower teeth and that to do it separately I would end up paying twice and he suggested that I think about doing all the work in one hit and saving a shedload of money by doing so. I had a think about it and quickly realised it was the way to go and a week later (10/02/23) I had my temporary "recovery" teeth (bridges) in. It was an amazing difference even though they were only my temporary teeth, everyone kept saying how good they looked. I have been back for several follow-up check ups and fittings and now have my final teeth/bridges in and I am well happy.
I want to thank Rik and all of the team for their friendly professionalism and I look forward to seeing you all soon for my next dental hygiene appointment.

Reply from Parrock Dental & Implant Centres
I have requested they delete my information multiple times. They ignore the requests. Now reported to the ICO.

Reply from Parrock Dental & Implant Centres
I am undertaking invisilign treatment here. I have paid thousands for shocking service. No one calls back. They lie on the phone when braces have not been ordered...incompetent. I'm gutted that I paid to have treatment with them, wish I'd used the 5000 elsewhere. I am constantly over promised and delivered poor outcomes. Save your money or find a competent team. I dred going in there but need to finish treatment if I ever can get braces delivered. Can't wait for it to be over so I can find a new private dentist.

Reply from Parrock Dental & Implant Centres
If you are Dentophobic don't bother , if you want to see a top salesman that could probably sell anything Rik is your man , unable to take the time to listen to your fears pound notes ringing up in his head taking over , I cancelled 10 pain free teeth being pulled out before any orders or work had been done and got told I owed £1000 and was forgotten about when I said I would take up with the GDC and with legal representation , which I will be doing for the Xrays/ scans which they have failed to forward to me .

Reply from Parrock Dental & Implant Centres
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.