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Rated 5 out of 5 stars

Pasal Nepali Convenient Shop provides exceptional customer service every single time. The store is spotless, well-organized, and has a warm, inviting atmosphere. It’s also very easy to get to—you can... See more

Rated 1 out of 5 stars

Like everyone else, I wish I had read these reviews before ordering and paying for something that will clearly never arrive. I had registered with them so I could track my order and this worked al... See more

Rated 1 out of 5 stars

"We're getting your order ready to be shipped. We will notify you when it has been sent." Nearly 3 weeks later - no news of the order - no response to emails sent. No response to a message placed... See more

Rated 5 out of 5 stars

Pasal's service is reliable and impeccable ! Although my purchase was but one pair of hand knitted booties ( sock /boots) Pasal provided personal and careful attention . They were prompt wirh confirma... See more

Company replied

Company details

  1. Bags and Luggage Store
  2. Bag Shop
  3. Clothing Store
  4. Fashion Accessories Store
  5. Women's Clothing Store

Written by the company

An online shopping store having wide variety of Nepali products with good quality and unique design. We started with a major aim to make easy and hassle free availability of the Nepali products to UK along with the desire to carry the pride of Nepal and Nepalese products. We offer good range of truly handmade products that fits for decoration, gift and various other daily uses at reasonable price.Hemp Specialist and varieties of Eco-Friendly, Organic and Vegan Products Available.


Contact info

2.9

Average

TrustScore 3 out of 5

155 reviews

5-star
4-star
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1-star

No history of asking for reviews

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2.9

All reviews

(155)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sent the wrong item

Sent the wrong item. Cheaper quality than what I ordered. Also item arrived much later than expected. The only good point is they refunded quickly before I returned wrong item.

January 2, 2022
Rated 1 out of 5 stars

Order cancelled

Item sold out so my order was cancel, but item still still available on website. Now i have to wait for a refund. Waste time why not update your website.

December 17, 2021
Rated 5 out of 5 stars

Good and competitive

I came across this company as I was looking for Indian Pressure cookers. The price was competitive compared to Amazon and other suppliers. The delivery charge was nominal and the product arrived in 3 days. Hawkins pressure cooker is the most popular company in India so I assume it will be of the same standards. Overall very satisfied. Will definitely do business again

November 25, 2021
Rated 4 out of 5 stars

pasal.co.uk

Was unable to use your track & trace.
No information with regards to delivery of the item, did not know if I had been conned

November 17, 2021
Rated 2 out of 5 stars

Flimsy placemats

Positives
The colour of the placemat and coaster was ok. and delivery was fast.

Negatives
The placemats are very flimsy and not worth the price.

November 15, 2021
Rated 5 out of 5 stars

Small Buddha Statue

Very pleased with my order which l received earlier than expected, it was a small delicate item which was very well packaged. Would happily recommend this seller.

August 26, 2021
Rated 1 out of 5 stars

Worst most horrendous customer service

Worst most horrendous customer service, I was accused of trying to steal an item and get a refund when I told them to have it picked up from my house. The item wasn't the size I expected to get which on the ad it said 50 inch 44 inch and 30 inch yet didn't have a size chart to PICK the size I wanted so I assumed it was one size with many clips to resize from 50inch downward, and they sent me out one that was 44 inch which didn't even fit and I am 42 waist... When I asked for a refund they said WE KNOW BUYERS HOW THEY WILL MAKE EXCUSES to get this money I dont want your crappy stuff you send out have it picked up. HORRENDOUS customer service..> DO NOT BUY FROM THIS COMPANY THEY WILL ACCUSE YOU!

July 31, 2021

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