Patricia White's Reviews 

95
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We needed to arrange personal care for an elderly family member at very short notice (I contacted PW on Friday for the following Monday). PW were very responsive and helpful. The carer assigned is b... See more

Rated 5 out of 5 stars

Paula was exceptional. She reads the family she is working with well and strikes the right balance when encouraging independence. She fit is really well with our family and if ever you need support fo... See more

Company replied

Rated 5 out of 5 stars

The service is second to none. Everybody on the team is extremely helpful, kind, professional and will go out of their way to resolve any issues, problems or requirements. I would be happy to recommen... See more

Company replied

Rated 4 out of 5 stars

Maggie was a huge help during our 2 1/2 weeks in Italy. She pitched in with helping us as a family and also seemed to enjoy the house, beach et cetera and was most appreciative of having vegetarian... See more

Company replied

Company details

  1. Home Health Care Service

Written by the company

As a leading home care agency we’re able to offer private live-in care services throughout the UK, and visiting care in selected areas across Central London, enabling our clients to remain in the comfort of their own home. The standards set by Patricia White some 32 years ago still remain today. The highest quality home care and support for those who need it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service and wonderful care

Service from Patricia White's has been exceptional. We have a carer in place who really fits our family, and the approach has been so personalised whilst also being completely professional. Vanessa - our carer - really understood exactly what was needed, and has been able to provide the most wonderfully responsive, relational companionship. Meanwhile Gemma on the agency side absolutely got that we needed extra input at the beginning to make the placement work, and gave it without a second thought - she has been so understanding of the foibles and individualities of people as they get older, and so very kind throughout. I wouldn't hesitate to recommend - and that is really not something I would often feel able to do in this field.

March 26, 2025
Unprompted review
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Reply from Patricia White's

Dear Alice, thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your experience with Patricia White's has been so positive.

It’s wonderful to know that Vanessa has been such a perfect fit for your family and has brought the responsive, compassionate companionship you were looking for.

We’re also so pleased that Gemma’s support made a meaningful difference during those early days. She, like the rest of our team, is committed to ensuring every placement is as smooth and successful as possible. We will be sure to pass this review onto Vanessa and Gemma.

Best wishes,
The Patricia White's Team

Rated 5 out of 5 stars

Highly recommended

A highly professional and attentive service. We have been particularly impressed by the speed of response in providing a carer at short notice when needed. The carers have always been of a high standard and clearly committed to providing the best care for our elderly relative who has multiple needs.

February 13, 2025
Unprompted review
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Reply from Patricia White's

Dear Jules, We appreciate the time taken to leave Patricia White's a review. We are thrilled to know we have been able to help with short notice and provide carers are the perfect fit.

Best wishes,
The Patricia White's Team

Rated 5 out of 5 stars

Simone Elie holiday cover

We had Simone Elie to cover our full time live- in carer holiday time. It’s always hard when you have a new person stepping in for a week or so. Simone has a very kind personality and cares about her job and the family she looks after. My aunt and uncle both liked her from the moment she walked into their home. Her experience, knowledge to look after dementia patient is valuable. She is able to defuse the situation before it can escalate to stressful experience for a patient. She takes initiative and gets on with her task in the way that allows my aunt and uncle to relax. We highly recommend her as career. PW have been amazing finding a right person for us to cover various situations.

December 6, 2024
Unprompted review
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Reply from Patricia White's

Dear Eszti, thank you so much for your thoughtful review. We are delighted to hear that Simone made such a positive impression and provided excellent care for your aunt and uncle. At Patricia White's we understand how important it is to have the right person step in, especially for a short period, and we’re so pleased that her kindness and experience helped create a comfortable and supportive environment.

Best wishes,
The Patricia White's Team

Rated 5 out of 5 stars

Patricia White were extremely efficient…

Patricia White were extremely efficient finding a carer, Miranda, when my wife came out of hospital. Miranda was wonderful with a lovely, sunny personality.

December 1, 2024
Unprompted review
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Reply from Patricia White's

Dear Michael, thank you for leaving us a review. We are thrilled to hear that Miranda was a great fit for your wife.

Best wishes,
The Patricia White's Team

Rated 5 out of 5 stars

As my wife's health declined

As my wife's health declined, the two carers you sent us, Maggie Korwal and Joyce Price, were wonderful help and support. I could not have coped without them and my wife was very fond of both of them. They helped me get through a very difficult period for me and my family. I certainly recommend Patricia White's.

November 27, 2024
Unprompted review
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Reply from Patricia White's

Dear David, thank you so much for taking the time to leave us a review. We are very happy to hear how Maggie and Joyce were able to provide your wife with the right care and support. We will be sure to share your feedback with the rest of the team.

Best wishes,
The Patricia White's Team

Rated 5 out of 5 stars

Outstanding Principal Carer

Patricia White's has been supplying carers to me and another family member for several years. The principal carer at present is Sophie Bephage who is truly outstanding. Patricia White's also supply two relief carers when needed, and they're also very good.

October 22, 2024
Unprompted review
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Reply from Patricia White's

We appreciate you taking the time to leave a review. We are happy the team were able to provide you with carers that truly suit your needs. We will be sure to pass your comments on.

Best wishes,
Patricia White's team

Rated 5 out of 5 stars

I really love working for Patricia…

I really love working for Patricia White's. I have met so many lovely people and families and places. And it makes me feel like I have done something worthwhile through helping people with sensitivity when they are feeling vulnerable, and their families are likely to worry about who they let into their parents' homes too. But they needn't worry too much as Gemma, Avril and Heena seem to have psychic intuition sometimes in how they match me with placements. I've been working in Care for agencies for over 20 years now and the agencies would often feel like they were in chaos as it can be extremely challenging facilitating Care. Patricia White's seems to be mastering the art. I hope the lovely ladies in the office stay forever.

October 22, 2024
Unprompted review
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Reply from Patricia White's

Dear Lucy, thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Your feedback truly means a lot to our team.

Best wishes,
Patricia White's Team

Rated 5 out of 5 stars

A great carer

May I say that, as a sometimes being a difficult customer I cannot recommend Cecile enough. She has been a pleasure to have to stay : genuinely caring and most helpful, proactive and doing work before being asked, fun to be and chat with, a good cook with presentation skills, listening to your requests but with initiative.And also great IT skills! A real hit and I was sorry to see her go. I hope there will be other occasions to see her coming back here.

October 6, 2024
Unprompted review
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Reply from Patricia White's

Dear Kathleen, thank you for taking the time to leave a review. We are so pleased you have been happy with the care you have received from Cecile. We will be sure to pass on your comments.

Best wishes,
The Patricia Whites Team

Rated 5 out of 5 stars

We could not have been happier

We could not have been happier with our dealings with Patricia Whites. We needed next day help for my 86 year old Mother and they found THE most perfect carer who turned up and got stuck in straightaway. My Mother sounds like a new person after just 1 visit.

September 18, 2024
Unprompted review
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Reply from Patricia White's

Thank you so much for your kind words, we really appreciate you taking the time to give us feedback.

Our team works hard to provide high-quality care quickly and efficiently and it’s wonderful to know that the carer made such a difference right away.

Best wishes,
The Patricia Whites Team

Rated 5 out of 5 stars

A knack for matching clients with carers

I'm always confident that Patricia Whites will match me with suitable clients. Many years ago when I was interviewed by PW, I was asked questions about flexibility, caring skills and my willingness to go the extra mile. Easy to answer positively in an interview - except that PW's wanted me to give them examples of how I put them into practice.
I have never forgotten how well they were able to judge me by my responses.
Once again I have been matched well with my client - and I have the enormous privilege of working in Belgravia

July 30, 2024
Unprompted review
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Reply from Patricia White's

Dear Jacqueline,

Thank you for your thoughtful review. It’s wonderful to hear that you feel confident in the way we match you with clients, and we’re so glad that our initial interview process left a lasting impression on you.

Best wishes,
The Patricia White's team

Rated 5 out of 5 stars

A highly recommended Agency

This agency’s name was highly recommended to us by a friend who had used them for her parents-in-law and she couldn’t speak highly enough of them. And how right she was, from our first chat with Avril Martin, to our goodbyes to our wonderful carer, we couldn’t have had more support. To choose the right person we were given the telephone numbers of suitable candidates and were able to ‘meet’ them on What’s App and it was easy to choose the person we felt was right for us. She was fun, reliable, knowledgeable and stayed with us for four months only taking one night and one whole day off. She fitted well into our household and became ‘one of our wider family’ while she was with us.

August 8, 2024
Unprompted review
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Reply from Patricia White's

Dear Hugh,

Thank you so much for taking the time to share your experience with us, we really do appreciate it. We will sure to pass on your lovely review to the rest of the team and carer.

Best wishes,
The Patricia White's team

Rated 5 out of 5 stars

Patricia White’s took the greatest care…

Patricia White’s took the greatest care of my mother since March 2020 until April 2024. Her carers were terrific. Not only did they look after Mum so well, they took care of the entire family and we all became good friends. That’s not say that they weren’t entirely professional and totally trustworthy and extremely capable at their job. The friendship was a bonus. As Mum became progressively more frail, the carers adapted to her ever-changing needs. It really gave us great peace of mind. I would not hesitate to recommend them to anyone. Quite brilliant. The staff at head office, Avril and Gemma, really understood any concerns and requests and immediately used their vast experience to help. Invaluable!

April 14, 2024
Unprompted review
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Reply from Patricia White's

Thank you so much for your heartfelt and thoughtful review. We are truly honoured that you entrusted us with your mother’s care over the years, and we’re delighted to hear that you had such a positive experience with our team.

The Patricia White's team are deeply committed to providing compassionate, professional, and adaptable care, and it means the world to us that their efforts brought comfort and peace of mind to your family.

Best wishes,
The Patricia White's team

Rated 5 out of 5 stars

I have been PA Live In Carer for 6…

I have been PA Live In Carer for 6 years and no complaints. Recently I just came back from nearly 8 months off sick. Gemma was so understanding and got me a placement which suits me. Avril is always on hand if you need her. They make you feel appreciated and thank you, for all your help,support and understanding .

May 13, 2024
Unprompted review
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Reply from Patricia White's

Dear Marsha, thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Your feedback truly means a lot to our team, as we strive to provide the best where possible.

Best wishes,
The Patricia White's team

Rated 5 out of 5 stars

Peace of mind

Friendly and constructive

May 1, 2024
Unprompted review
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Reply from Patricia White's

Thank you for your taking the time to write a review. We appreciate your feedback.

Best wishes
The Patricia White's Team

Rated 5 out of 5 stars

From the moment of our first call we…

From the moment of our first call we were really impressed with our experience. Gemma found us Caroline quickly and without fuss, and was generally fantastic. We really felt we were being looked after. When you are faced with so much admin and worry at a difficult time in life, finding a company with such a personalised tailor-made service, and kind and empathetic professionals to talk to, you can relax and feel the benefit of their unending support. Thank you!

April 24, 2024
Unprompted review
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Reply from Patricia White's

Dear Amanda,

We appreciate you taking the time to leave a review. We are happy the team were able to provide the help and support you required. We will be sure to pass on your comments to the rest of the team.

Best wishes,
The Patricia Whites Team

Rated 5 out of 5 stars

A very good experience

The company were able to respond very quickly to our request for help on my hospital discharge. I needed assistance with showering, taping my scars and dressing. We had two excellent carers, Emma and Yasmin. Emma came for five days and Yasmin for the remaining two days over two and a half weeks. Both were wonderful and we think that Patricia White’s was able to attract such a high standard of carer by their very fair and transparent remuneration policy. This reassured us that they paid a very fair rate and that their carers were properly paid. From my experience I can highly recommend them.

February 16, 2024
Unprompted review
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Reply from Patricia White's

Dear Lynda,

Thank you for taking the time to leave a review. We are so pleased you were happy with our carers and level of service provided by them, we will be sure to pass your comments onto the rest of the team.

Best wishes,
The Patricia Whites Team

Rated 5 out of 5 stars

I have worked with Patricia White’s…

I have worked with Patricia White’s not long but since l started,They take care of their staff providing jobs.we know sometimes is dry but since started so far so good.

February 27, 2024
Unprompted review
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Reply from Patricia White's

Thank you for your taking the time to write a review. We appreciate your feedback and will pass on your comments to the team.

Best wishes
The Patricia White's Team

Rated 4 out of 5 stars

Patricia White's live-in care service

We used Patricia White's live-in service for my parents recently, and the whole family was happy with the care provided. Mimi stayed for a few weeks, and it brought huge peace of mind knowing that my parents were being well looked after by someone kind, capable and firm. She was also a great cook!

October 30, 2023
Unprompted review
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Reply from Patricia White's

Dear Hannah,

Thank you for taking the time to write a review for Patricia Whites. We are very happy to hear that you are delighted with the care provided for your parents.

Best wishes
The Patricia White's Team

Rated 5 out of 5 stars

The company is very caring and help is…

The company is very caring and help is available whenever it is needed

January 26, 2024
Unprompted review
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Reply from Patricia White's

Thank you for your taking the time to write a review. We appreciate your feedback and will pass on your comments to the team.

Best wishes
The Patricia White's Team

Rated 5 out of 5 stars

Excellent Caring Service

I was recommended Patricia White by a close friend when we decided at short notice to get live in care for my mother. Avril was our first contact and she was brilliant; compassionate, responded quickly and made the whole process much easier than I had been expecting.

It was quite a difficult, and daunting, decision for my parents to accept they needed live in care and none of us were quite sure how it would work but within a few days Chloe arrived and fitted in straight away. It is clear that there is a special bond between her and my mother, we feel like we have our old Mum back and it is wonderful to see her chatting and laughing with us all. Chloe has also made a massive difference to my father’s quality of life - he can now go out much more often because he knows Mum is being well cared and is safe in Chloe’s care.

A huge thank you to all at Patricia White’s from the whole family.

January 15, 2024
Unprompted review
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Reply from Patricia White's

Dear Sue, Thank you for taking the time to write a review. We are very happy to hear that you are delighted with our care and will pass on your comments to the wider team.

Best wishes
The Patricia White's Team

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