So i orderd a AGM MP44 with plastic stock And i went to change the stock hop rubber which are poor i understand this voids the warrenty but once i started to strip it down its clear that th... See more
Company replied
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See what reviewers are saying
Always have been a fan of Magnum kit,great boots & under uniform items,I am very impressed with my new Spider Elites,excellent boot for regimental duty/driving details/general duties in barracks.... See more
Company replied
Very poor customer service. Ordered a pair of magnums on clearance. Money was taken, received confirmation email, but after 5 days no other communication. I emailed to see when I might receive said bo... See more
I was looking for my first tabbing boots and patrol store had LOADS of info on each pair on the website, most accompanied by videos. They offered no quibble returns / refunds which was great seeing as... See more
Company replied
Company details
Information provided by various external sources
Securely buy low priced police equipment, military clothing and security clothing, including police clothing, army surplus, belt equipment, military boots, police boots and police accessories. Fast delivery from an experienced ex police and military team with superb product knowledge. Patrol Store can cater for your requests.
Contact info
Unit E, The Courtyard Business Centre, Lonesome Lane, RH2 7QT, Reigate, United Kingdom
- 0800 999 4411
- info@patrolstore.com
- www.patrolstore.com
2.8
Average
508 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Patrol Store
Hi Arthur,
Thank you for your great review.
Follow us on Twitter for some great offers.
Excellent service, fast shipping.
Wary of buying shoes 'blind' on the internet. Shouldn't have worried - Patrol Store 'Grafters' Boots were exactly as advertised, light, comfortable, perfect fit and excellent value for money. Product was securely wrapped and shipped very fast. Faultless service, highly recommended.
April 27, 2015
Unprompted review
Reply from Patrol Store
Hi Chris,
Thank you for the excellent review. We're glad the boots are a good fit for you.
Take a look at our YouTube page for some great reviews.
Reply from Patrol Store
Hi John,
Thank you for your fantastic review.
Join us on Facebook for some great offers.
Fantastic quality, quick delivery!
Excellent choice, brilliant quality, great delivery time and order tracking!
April 23, 2015
Unprompted review
Reply from Patrol Store
Hi Jack.
Thank you for your great review.
Have a look at our Pinterest page for offers and product information.
Fantastic
Patrol store stock everything you may need to perform your daily tasks
April 19, 2015
Unprompted review
Reply from Patrol Store
Hi Ivan,
Thank you for your review.
Have a look at our Google+ page for some offers and great product information.
Great service
Great service from this store. Bag I bought was a bit misshaped from packing but other than that happy.
April 19, 2015
Unprompted review
Reply from Patrol Store
Hi Cora,
Thank your for your good review. I do apologise that the bag was a bit misshaped. If you have any problems please give us a call.
Take a look at our YouTube page for some great product reviews.
Oakley's flakjackets s.i.
Supeb experience on online store. Great price, easy to navigate. Up to date information of order. Prompt delivery.. Everything a pleasure. A+++
April 19, 2015
Unprompted review
Reply from Patrol Store
Hi Berwyn,
Thank you for your A+++ review. It's great to hear that you had such a good experience on our website.
Follow us on Twitter for some great deals.
Superb
Ordered from patrol store before and wouldn't hesitate again. Plenty of choice great communication and updates regarding your items throughout. Next day delivery spot on. Great service once again. As the title says... Superb. Thanks again.
April 16, 2015
Unprompted review
Reply from Patrol Store
Hi Dave
Thank you for your superb review. We appreciate it.
Like our Facebook page for some great offers!
great product and excellent service
i have bought elite spider 8.0 black for work , they are brilliant, very light and comfortable. look amazing and smart.
I work in a very demanding environment and some time i have to sprint to get to an incident and these are really good and responsive.
highly recommended.
April 16, 2015
Unprompted review
Reply from Patrol Store
Hello,
Thank you for your excellent review.
Take a look at our Pinterest page for some great reviews and product photos.
Great product
This key is great I bought it recently as the one we are issued with are far too small, this fits nicely in your fingers and is easy to open the cuffs with. No more fiddling with a small key for me!!
April 16, 2015
Unprompted review
Reply from Patrol Store
Hi Simon,
Thank you for your great review.
Take a look at our Google+ page for some reviews and offers.
The most efficient site i've used by far
From navigating the page to right through to delivery I've not been on a more efficient site, easy to use site- ordering made easy & delivery was next working day.... what more could you ask for!!
Email communication was perfect advising of the correct order details and when delivery would take place.
Definitely recommend to all.
April 13, 2015
Unprompted review
Reply from Patrol Store
Hi Rachael,
Thank you for taking the time to write this review. It is very much appreciated. We are happy to hear this.
Take a look at our Twitter page for some great deals.
Will return for furthe business
First time shopping with the store and I was impressed with the item ordered and the speed of its arrival. Many thanks
April 11, 2015
Unprompted review
Reply from Patrol Store
Hi Asif,
Thank you for the review, we appreciate it.
Take a look at our Youtube page for some great reviews of some of our products.
As always, great efficient service at great prices
This is a fantastic website that has all you could need for feeling 'properly dressed' when out on the beat.
April 11, 2015
Unprompted review
Reply from Patrol Store
Hi Dominic,
Thank you for the review,
Join us on Facebook for some exclusive deals!
Fantastic service regarding my replacement boots
I had an issue with my boots that i purchased from the patrol store 10 months ago. I contacted Reece from the store whom asked me about the problem and spoke with the manufacturer. It turns out it was a design fault and so i was sent a brand new pair which arrived the following day. I was so impressed with the speedy professional service, i would definitely recommend them to anyone
April 9, 2015
Unprompted review
Reply from Patrol Store
Hi Gavlar,
Thank you for taking the time to write a great review. We are pleased to hear you are happy with the boots.
Take a look at our Facebook page for some amazing deals.
Great boot buying experience
Very helpful right from the start. I eventually needed to order three different sizes to get the right fit, but the process, including the eventual refunds went without a hitch. When I said that the laces of the boots were a little on the short side, a new pair of laces arrived in the post the next day! Ok, they were the same length as the originals but a faultless service I think you'll agree!
All in all, a great company that goes out of its way to find out what you need then goes about providing it.
April 6, 2015
Unprompted review
Reply from Patrol Store
Hi Phil,
Thank you for the excellent review. We really appreciate it.
Take a look at our Twitter page for great offers.
Top Notch Service
As a first time customer of Patrol Store, I couldn't be happier with the fast efficient service I received. The product was excellent as expected, but the Patrol Store genuinely over delivers when it come to service. Highly recommended.
April 4, 2015
Unprompted review
Reply from Patrol Store
Hi Paul,
Thank you for giving us such a great review.
Follow us on Facebook for some exclusive deals!
Fantastic customer service from Cameron and the team!
Very good service, had a slight issue with the boots I ordered and Cameron promptly resolved everything for me!
He has been extremely helpful from the outset and kept me informed every step of the way.
Thank you!
April 1, 2015
Unprompted review
Reply from Patrol Store
Hi,
Thank you for the fantastic review. It's great to read.
Take a look at our Youtube page for some reviews of our products.
Excellent Work
I just wanted to mention how pleased I was with the service I received from one of your colleagues.
Chloe Wharton has been helping me over the last view days with an issue I had with a pair of boots I bought from Patrol Store.
Chloe has been extremely helpful and gone above and beyond to support me with getting a new set of boots. She is a credit to your company and the reason why I will be coming back and advising people to use your store.
March 30, 2015
Unprompted review
Reply from Patrol Store
Hi Tom,
Thank you for taking the time to write such as great review. We appreciate it and were glad to hear your be returning to us.
Please follow us on Twitter for some fantastic offers!
Excellent
Ordered patrol bag, much cheaper than other similar websites but bag is fantastic and surprisingly good quality. Delivery was very quick, option for next day delivery is only £1 extra. Very impressed, will be using again.
March 27, 2015
Unprompted review
Reply from Patrol Store
Hi Dominic,
Thank you for your positive review. It's great to hear that you are happy with the bag.
Join us on Facebook for some exclusive deals!
EFFICIENT
Orderd waterproof paper, operator new the stock it arrived the following morning.
Great service,
March 24, 2015
Unprompted review
Reply from Patrol Store
Hi Peter,
Thank you for you great review.
Follow us on Twitter for some amazing deals!
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