So i orderd a AGM MP44 with plastic stock And i went to change the stock hop rubber which are poor i understand this voids the warrenty but once i started to strip it down its clear that th... See more
Company replied
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So i orderd a AGM MP44 with plastic stock And i went to change the stock hop rubber which are poor i understand this voids the warrenty but once i started to strip it down its clear that th... See more
Company replied
Always have been a fan of Magnum kit,great boots & under uniform items,I am very impressed with my new Spider Elites,excellent boot for regimental duty/driving details/general duties in barracks.... See more
Company replied
Very poor customer service. Ordered a pair of magnums on clearance. Money was taken, received confirmation email, but after 5 days no other communication. I emailed to see when I might receive said bo... See more
I was looking for my first tabbing boots and patrol store had LOADS of info on each pair on the website, most accompanied by videos. They offered no quibble returns / refunds which was great seeing as... See more
Company replied
Securely buy low priced police equipment, military clothing and security clothing, including police clothing, army surplus, belt equipment, military boots, police boots and police accessories. Fast delivery from an experienced ex police and military team with superb product knowledge. Patrol Store can cater for your requests.
Unit E, The Courtyard Business Centre, Lonesome Lane, RH2 7QT, Reigate, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Website is easy to browse. Products are shown clearly with clear and concise descriptions. Prices are competitive with other companies selling similar products. Ordering is easy whether online or via phone. I generally order via phone when shopping at Patrol Store. The Customer Assistants are excellent, professional, have a good knowledge of all the products being sold and are always ready to provide advice, support and assistance. You feel that they really care about providing you with an excellent service. I spoke to Cameron. and, like the rest of his colleagues, was excellent. I received prompt emails from Patrol Store and the delivery company once I had ordered the products. The emails provided information on the products I had ordered and delivery time. The products arrived on time the next day. THANK YOU PATROL STORE. YOU GUYS ARE AWESOME!!!

Reply from Patrol Store
I always used patrol store when im buying my Security stuffs.. Good service and delivery on time.. A nice looking and comfortable boots (Magnum Stealth force 6.0) used it only for couple of days so i cant give a full review for the item @ the moment. Only i can say is "Im happy with service".
R. Malaluan /Gloucester

Reply from Patrol Store
Quality Police Magnum Boots. Excellent price with fantastic customer services which is what our country lacks. I ordered wrong size, sent them back and the next day I had the correct size. In between all this the communication was second to none. Would highly recommend Patrol Store.

Reply from Patrol Store
Website is easy to browse, pricing and delivery options are clear and easy. Product arrived swiftly and was packaged professionally. They have a brilliant selection of items, and I would recommend them to everyone.

Reply from Patrol Store
It was a general issue with an item i had purchased from them, but the level of customer service i received to rectify the issue was undoubtedly the best i have ever had, Professional, accurate and friendly, what more can you ask for.
WELL DONE Patrol store, you've gained a loyal customer!!

Reply from Patrol Store
New workbooks needed .... ordered and received within 36 hours, with a good choice on the site. Would definitely recommend

Reply from Patrol Store
My husband has been using this site for 4 years as he does door work and Management. Hes always on his feet so needs boots that will protect his feet from any weather and allows him to stand for those 12 ( or more ) hour shifts. I've now sent off for my SIA Badge and needed to stock up so i have come straight to Patrol store and wouldn't go anywhere else because you are what makes our shifts ( no matter what job we do ) much safer, more comfortable and more enjoyable. Thank you! x

Reply from Patrol Store
I would recoment this company to anybody. Excellent customer service, very helpful and understanding. Had trouble with magnum boots, a hole appeared, no questions asked, replacement or refund offered. Receuved replacement boots on specified day. They use excellent courier too, they give you an hour slot. I have recomended patrol store to all my work colleagues. Top shop...

Reply from Patrol Store
best boots for comfort so far, will post another review about durability when worn further

Reply from Patrol Store
Ordered one afternoon, received before midday the next day - impressive.

Reply from Patrol Store
Website is fantastic. Easy to order. However I got a request to review my
Goods before I have even received them. It's been a week now and I still haven't got them. When I get them then I'll be able to review them....hope they come soon

Reply from Patrol Store
I have used patrol store a number of times now and they never fail to deliver. Excellent communication from start to finish, I would recommend this company every time.

Reply from Patrol Store
I can not fault this company, from ordering to delivering to returning goods and refunds.
It was so easy to return a faulty item with great help and advice from staff. It was straight forward to reorder a new pair of boots which arrived next day with constant email updates.
The returned boots were refunded the next day.
Staff are helpful, polite and have a good knowledge of the products they sale which helps you make the right decision for your situation.
I applaud Patrol Store for having such high quality customer services staff.

Reply from Patrol Store
I came across Patrol Store on-line, while searching for someone who could supply a belt pouch that would take both my 'phone (Moto E) and my credit cards, and a million other things I seem to end up carrying about with me. I am an electrician, often on site, so I needed a stout pouch that things wouldn't fall out of and which wouldn't get in the way when I was climbing ladders and crawling under floors. Patrol Store had not one but a choice of half a dozen. The prices were very keen and delivery was cheap and straight forward. When my pouch arrived (early) I was delighted with it. It completely fitted the bill., was well made and comfortable to wear. I will definitely be a returning customer.

Reply from Patrol Store
Visited twice now & found them very helpfull with a good stock of sizes.

Reply from Patrol Store
I needed a pair of boots on the hurry up and didn't have time to mess around looking for a company that had them in stock. Sent email to patrol store and received a reply from "Cameron" within 10 minutes!! Boots ordered within a couple of minutes of message!!
Brilliant service from a company that does what it says it will...............!!!
As Arnie says, "ILL BE BACK"

Reply from Patrol Store
I recently bought a pair of magnum cobra boots, I emailed a question and receive a prompt informative phone call, I was kept right up to date with progress telling me the item had been selected the with the courier and telling me when the item would be delivered. The order was placed on by Monday and the boots were delivered by lunch on the Wednesday.
Very well done guys great customer service experience, thank you

Reply from Patrol Store
I would highly recommend Patrol Store..great items..great service...great quality...fast shipping...customer care excellent..I cant fault them.

Reply from Patrol Store
Patrol Store have always been at the forefront of reliable internet retailers with their quality, choice and customer service combined with regular special offers. The descriptions are detailed and accurate with plenty of alternate views of the products such as boots.
Their delivery company inform you when the item is being delivered and even give you a time window and you can keep checking on how far away the driver is which is very handy if you can't be in all day.

Reply from Patrol Store
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