Excellent service (despite the lockdown. Really easy to access them using the 1-1 call to discuss products. Easy to order online for collection in store. Simple collection process with all social dist... See more
Company replied
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Really quick delivery. Felt like we were getting a personal service even though we didn't visit the showrooms because of covid. We got a good price for the items we bought and once unpacked, w... See more
Company replied
Excellent customer service. I called a few days before making the purchase to inquiry about an specific product ( Maxi-cosi pebble plus car seat & base ) and spent about 7 minutes on the phone with a... See more
Company replied
Having not heard about this company before, I was a little hesitant to make a purchase, especially due to the insanely low price for my chosen car seat, however, I am extremely glad I made a purchase... See more
Company replied
Company details
Written by the company
Specialising in the supply of quality nursery equipment for over 40 years we stock a range of car seats from brands such as Axkid, Britax, BeSafe, Cybex, Joie, Nuna and Maxi Cosi and more besides. We also stock a full range of nursery prams, pushchairs and equipment both instore and online at www.paulstride.co.uk from all the major brands, Uppababy, Egg, Oyster, Cybex, Venicci, Bugaboo, Thule, Mountain Buggy, Inglesina and Peg Perego as well as many others.
Contact info
20 Kathryn Avenue, Huntington, YO32 9JS, York, United Kingdom
- 01904 674800
- orders@paulstride.co.uk
- www.paulstride.co.uk
Great service from beginning to end
Great service from beginning to end. Polite and helpful staff member on the phone line. Excellent and prompt delivery
July 20, 2020
Unprompted review
Reply from Paul Stride
Good Morning Ros,
Many thanks for your kind review I'm pleased we could help on this occassion.
Many thanks again
Paul Stride
Brilliant customer service
Brilliant customer service , fastest next day delivery . Highly recommended 👍
July 18, 2020
Unprompted review
Reply from Paul Stride
Good Morning Laila,
I hope you get good use out of the pillow.
Many thanks for the review and the order,
Kevin - Paul Stride
Great
Website was informative and re-assured me that the item I was purchasing would fit the product I already owned (various other websites selling this product didn't offer this amount of reassuring detail). The delivery was fast and items turned up when promised. Great communication from them that kept me up to date. Would definitely recommend them and use them again.
July 16, 2020
Unprompted review
Reply from Paul Stride
Good Afternoon Eleanor,
Many thanks for your kind comments I'm pleased we could help on this occassion.
Thanks again
Kevin - Paul Stride
Cotbed
Visited this store today what a lovely experience we had.The staff were so very helpful and nothing was too much for them. I will be recommending to family and friends.
July 13, 2020
Unprompted review
Reply from Paul Stride
Good Evening Lesley,
I am pleased you found us OK and that you had a good journey. All we need now if for the little one to sleep well in the new cot bed. Many thanks for the review and for your custom.
Many thanks again,
Kevin - Paul Stride
Reply from Paul Stride
Good Afternoon Sarah,
Many thanks for taking the time to review our service it is much appreciated.
Thanks again
Paul Stride
We’ve used Paul Stride for the last 6…
We’ve used Paul Stride for the last 6 years and always been very impressed.
July 12, 2020
Unprompted review
Reply from Paul Stride
Good Afternoon Sarah,
Many thanks for your kind words your continued custom is very much appreciated by all of us.
Thanks again
Kevin - Paul Stride
All is alright thanks you so much
July 11, 2020
Unprompted review
Reply from Paul Stride
Good Afternoon Melody,
Many thanks for your review I am pleased all was good with the transaction.
Thanks again
Kevin - Paul Stride
Product arrived very quickly and in…
Product arrived very quickly and in good condition - will use again.
July 11, 2020
Unprompted review
Reply from Paul Stride
Good Afternoon Anne,
I am pleased everything arrived safely and in good time.
Many thanks for your order and for your review both are much appreciated.
Paul Stride
I Called to confirm stock and the car…
I Called to confirm stock and the car seat was delivered by the day and time promised. Very friendly customer service
July 10, 2020
Unprompted review
Reply from Paul Stride
Good Afternoon Barbsy,
I am pleased both ourselves and our carriers DPD supplied everything as required.
Many thanks for the review and the order,
Kevin - Paul Stride
Amazing A* customer service and fast delivery
I called in to see if they had a product available as everywhere else stated 4+ weeks for delivery. I explained to the saleswoman that I needed the mattress very soon and she dispatched it on the same day and I received it the next day. Amazing customer service and fast delivery.
July 10, 2020
Unprompted review
Reply from Paul Stride
Good Afternoon Domicka,
I am very pleased we managed to get the goods to you in good time and hopefully as required.
Many thanks for taking the time to review or service and hope that we can help again at some stage.
Thanks again
Kevin - Paul Stride
Amazing service and fast delivery
Amazing service and fast delivery. Ordered in the afternoon and it arrived the next day!
July 9, 2020
Unprompted review
Reply from Paul Stride
Good Afternoon Jennifer,
Many thanks for the review I am pleased we managed to supply the everything in good time as required.
Many thanks again,
Kevin - Paul Stride
Excellent customer service
July 9, 2020
Unprompted review
Reply from Paul Stride
Many thanks Anita for taking the time to review our service it is much appreciated.
Thanks again Paul Stride
A great company to deal with...
A great company to deal with even with a little mix up with the first delivery, however, Kevin was very helpful and added the personal touch to getting the order sorted. The product is excellent and the delivery was well informed and on time. Would happily deal with this company again and the product is of the highest quality, my son loves his new car seat.
July 8, 2020
Unprompted review
Reply from Paul Stride
Hi Maria,
Many thanks for your review and for your understanding when I personally messed up in the first instance. I'm glad all got sorted in the end and most importantly your little man is enjoying the seat.
Many thanks again,
Kevin - Paul Stride
Service was excellent
Service was excellent. My question was answered honestly regarding the product I wanted to purchase. An estimate of two weeks for delivery was given.
I then received a phone call to arrange delivery and this was quickly arranged for the next working day.
Overall an excellent service! Would definitely use again.
July 7, 2020
Unprompted review
Reply from Paul Stride
Good Morning Gemma,
Many thanks for your kind review I hope you enjoy using the travel system.
Many thanks again,
Kevin
Paul Stride, York
Reply from Paul Stride
Good Morning Holly,
Many thanks for your order and for reviewing our service both are much appreciated.
Thanks again,
Kevin - Paul Stride
Excellent customer service support
Excellent customer service support, good prices and fast delivery.
July 2, 2020
Unprompted review
Reply from Paul Stride
Good Morning Plamena,
Many thanks for the order and for taking the time to post the review it is much appreciated.
Many thanks again
Paul Stride - York
Excellent customer service
Excellent customer service. I had to cancel my order because of a delay in delivery but they were very easy to talk to and helpful.
July 1, 2020
Unprompted review
Reply from Paul Stride
Good Morning,
Many thanks for the order and I am very sorry the manufacturer of the item was out of stock and further deliveries have been delayed due to production difficulties at this time.
Apologies once again,
Paul Stride
In spite of informing me that you were…
In spite of informing me that you were delevering this order to Wellingborough, Northants, you have delevered it to my address in Selby, Yorkshire which is 134 miles away from where it should be.
I have to say that Paul Stride were quick to respond to this error and ensured that the mistake was rectified promptly.
Well Done!
July 1, 2020
Unprompted review
Reply from Paul Stride
Good Morning
Many apologies once again for my error on the delivery address. The replacement mattress is on its way to your son and hopefully he will receive it in the next couple of days.
Apologies once again,
Kevin - Paul Stride
Great service
Great service. Product was in stock and sent quickly! Will order again from this website.
June 25, 2020
Unprompted review
Reply from Paul Stride
Good Morning Cecile,
Many thanks for the order I am pleased we met your expectations on this occassion.
Thanks again Kevin.
Paul Stride (York)
Easy to find product on website
Easy to find product on website, competitive pricing and fantastic speed from order to delivery..
June 24, 2020
Unprompted review
Reply from Paul Stride
Good Evening,
Many thanks for taking the time to review our service it is appreciated by all of us at Paul Stride.
Many thanks again,
Paul Stride
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