Excellent service (despite the lockdown. Really easy to access them using the 1-1 call to discuss products. Easy to order online for collection in store. Simple collection process with all social dist... See more
Company replied
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Excellent service (despite the lockdown. Really easy to access them using the 1-1 call to discuss products. Easy to order online for collection in store. Simple collection process with all social dist... See more
Company replied
Really quick delivery. Felt like we were getting a personal service even though we didn't visit the showrooms because of covid. We got a good price for the items we bought and once unpacked, w... See more
Company replied
Excellent customer service. I called a few days before making the purchase to inquiry about an specific product ( Maxi-cosi pebble plus car seat & base ) and spent about 7 minutes on the phone with a... See more
Company replied
Having not heard about this company before, I was a little hesitant to make a purchase, especially due to the insanely low price for my chosen car seat, however, I am extremely glad I made a purchase... See more
Company replied
Specialising in the supply of quality nursery equipment for over 40 years we stock a range of car seats from brands such as Axkid, Britax, BeSafe, Cybex, Joie, Nuna and Maxi Cosi and more besides. We also stock a full range of nursery prams, pushchairs and equipment both instore and online at www.paulstride.co.uk from all the major brands, Uppababy, Egg, Oyster, Cybex, Venicci, Bugaboo, Thule, Mountain Buggy, Inglesina and Peg Perego as well as many others.
20 Kathryn Avenue, Huntington, YO32 9JS, York, United Kingdom
I can’t recommend Paul Stride enough. Polite staff who kept in touch via email every step of the way. Fast delivery during the pandemic. Thank you!

Reply from Paul Stride
I ordered the wrong colour so arranged for it to be sent back the next day and the man I was dealing with named Kevin was so helpful and kind he arranged collection and ordered the second pram out to me within a week. Absolutely great service and friendly staff highly recommend x

Reply from Paul Stride
Speedy delivery and product in great condition. Small issue with delivery but was very easily sorted and the gentlemen I spoke to was incredibly polite, friendly and helpful. Thank you very much.

Reply from Paul Stride
Flawless professional, even for misfortunes that it is not his fault, it helps you and you find solutions together.

Reply from Paul Stride
Having received some advice from Kevin via a Facebook chat, I places an online order over a weekend. Monday morning arrived and I had an email asking when I needed the Pram a couple of very pleasant emails back and forth and I was told I would receive a phone call when the Pram was in to arrange a delivery date but this could be a few weeks away. About a week later I got a call and the Pram was delivered two days later. Excellent service, fantastic communication from the sales and orders team! And the Pram is brilliant too! Can’t fault Paul Stride at all! Thanks for making this an easy purchase during lockdown.

Reply from Paul Stride
Excellent service (despite the lockdown. Really easy to access them using the 1-1 call to discuss products. Easy to order online for collection in store. Simple collection process with all social distancing observed. Had a slight fault with one item but both Paul Stride and the manufacturer resolved it really quickly, simply and easily with no fuss or difficulty. Couldn't recommend them more and will definitely shop here again.

Reply from Paul Stride
Great easy ordering and fast efficient delivery would recommend

Reply from Paul Stride
Great Service. Recent purchase handled by Kevin Order P63145. Goods arrived overnight. Very efficient therefore I highly recommend this company.
Well done.

Reply from Paul Stride
Faster delivery from York than from the other side of Paris, truly amazing.

Reply from Paul Stride
Amazing service ! Love it all definitely going use it again xxx

Reply from Paul Stride
Very pleased with item. Delivery and communication were excellent. Thank you.

Reply from Paul Stride
Best price, even got a free item with my purchase and delivered quickly

Reply from Paul Stride
Perfect custermer support... really helpful. thank you

Reply from Paul Stride
Rain cover exactly as I wanted, great communication and fast shipping! Would recommend.

Reply from Paul Stride
Good product and best price I could find online. Excellent delivery times and all round fab service, especially in such difficult trading times. Would recommend and order again.

Reply from Paul Stride
Fantastic, helpful and efficient service! So pleased with our purchases and will be back again soon for sure.

Reply from Paul Stride
Ordered online and was contacted straight away to arrange pick up.

Reply from Paul Stride
Fantastic service in these very difficult times. Thanks Kevin for all your help.

Reply from Paul Stride
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