Excellent company, used them for many years. So sad to see them closed😞 If Paws in Padstow are reading this: Thank you for your great customer service over the years, you have set an example for... See more
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Fantastic delivery, fantastic easy use of the website, easy to navigate, understand and place an order on. Only thing I was confused about is it said it accepted Apple Pay.. but at check out no opt... See more
I hadn’t heard of this company before but was looking for home decor incorporating my love of dogs and the beach! Purchased two beautiful canvases by Simon Clarke which arrived quickly and very w... See more
Our dog was brought up on Seven dog biscuits. Since moving from Guildford we have had no local supplier and tried various other which were not as good. Pads for Paws given us a great service. Fre... See more
Company details
Written by the company
A Pet Shop For the Better Breed of Dog Owner. Free deliveries over £40. Dog food, treats, collars, leads, harnesses, clothing, Barbour, Joules Dog Robes, beds, and grooming essentials. Our aim is that you have a wonderful dog boutique experience in...
Contact info
Paws in Padstow, Trevisker Garden Centre, PL28 8LD, Padstow, United Kingdom
- 01841 550988
- woof@pawsinpadstow.co.uk
- www.pawsinpadstow.co.uk
4.7
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick and simple service
Quick and simple service. I was informed of when the delivery was and the ETA within an hour slot to when it would be delivered.
Great price for the food too.
January 19, 2021
Competitive Prices and quick service.
My online orders are always processed very quickly and arrive without fail within 2 days of the order being submitted. Online ordering process is very slick and easy to use. Prices are very competitive and as such I order with regularity and confidence.
January 19, 2021
This is a fab Company that will go the…
This is a fab Company that will go the extra mile for you and Mike the very helpful Director, personally makes himself available to take your call and return any email queries immediately. A refreshing change to order online and be able to ask questions from a friendly human over an automated reply with no option for personal contact. Great product and regular updates on delivery, also pre-purchase helpful advice was given on sizing, finally, a speedy delivery during tricky covid Lockdown - definite recommend as a site run by dog lovers for dog lovers. 5* plus plus.
January 19, 2021
Unprompted review
Friendly and very helpful with anything…
Friendly and very helpful with anything you need. Absolute doggie heaven and run by real dog fans .
January 18, 2021
Great shop with very helpful staff
Great shop with very helpful staff. I buy food, treats, toys, dog coats and much more from here. I also have the food delivered and Mike always goes above and beyond to substitute something if the suppliers have let him down.
Thoroughly recommend Paws in Padstow.
January 18, 2021
Very pleased Received my babies food…
Very pleased Received my babies food before delivery date was very happy with the service and will be using again and The most important Sing is my babies were very happy with their food thank you
January 18, 2021
Great service
Great service, speedy delivery despite the delays due to COVID... thanks guys from our happy Cocker Spaniel Cookie 🐶❤️
January 17, 2021
Very quick service and efficient
Very quick service and efficient, I have been looking for this item for ages, and haven't found it until now. But very quick and efficient service thank you!
January 17, 2021
Reply from Paws in Padstow
Hi Ruth,
Many thanks for taking the time to leave us a service review.
We also saw your product reviews and appreciate that there's just no accounting for taste, especially where our fur babies are concerned! It is difficult to explain why different dogs (and people) like/dislike different things/flavours.
We would really appreciate it if you could take a little more of your time to revise this particular service review which is about how we performed for you in terms of using the website, any communication you received from us and how you received your products?
Your input in this way will help future customers understand how we may perform for them no matter which product they decide to purchase.
Many thanks in anticipation and kindest regards,
Paws in Padstow Team 🐶
Really speedy delivery and had…
Really speedy delivery and had everything I wanted thanks very much ☺️❤️
January 15, 2021
Excellent company and one of the few…
Excellent company and one of the few that stock Canagan dental in the small kibble for my two smaller dogs. Great communication and contact, fast delivery and I love why the owners of this Cornwall based business got into this and started their business. Definitely recommend
January 9, 2021
Unprompted review
Brilliant as usual
Brilliant as usual - I literally would not shop anywhere else for my dogs! The service is second to none and product advice superb! If they don’t know - it’s not worth knowing!!
Happy new year!
January 4, 2021
Reply from Paws in Padstow
Hi Mr & Mrs Childs,
Many thanks for your fab review, we are honoured!... So much so that we would like to feature it in a social media post and were wondering if you would like to email your best and most favourite picture of some or all of your pack so we can use it as a background picture to the review?
Please feel free to email us at woof@pawsinpadstow.co.uk with your picture.
We really look forward to hearing from you 😊
Kind regards,
Paws in Padstow Team 🐶
Ps. Happy new year to you too!
I ordered the pink Barbour pink tartan…
I ordered the pink Barbour pink tartan dog collar and harness. Harness was too small so sent back and requested the larger size with a note. I received a refund instead of the replacement harness, no contact, mentIon or notification. I went to place my order to find out it's out of stock. Ok they honoured my refund which I didnt request. Now my Bella cant have matching Barbour harness. I did manage to find elsewhere but have to pay extra for delivery when I should he able to purchase from same store. I think their customer service could be improved. Not happy
December 15, 2020
Unprompted review
Reply from Paws in Padstow
Hi Wayne,
Many thanks for your feedback.
Following our exchanges policy may have secured the item were hoping to exchange it for if it was in stock before your return had been received but we sincerely apologise for not notifying you otherwise when we promptly actioned the refund.
Kind regards,
Paws in Padstow Team 🐶
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