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Rated 1 out of 5 stars

I made two payments through Payssion — $30 and $10. Both transactions went through successfully, I have receipts and confirmation for both. Yet somehow, NONE of the funds ever appeared on my b... See more

Company replied

Rated 5 out of 5 stars

We love working with Payssion. Their gateway is easy to use, their support team is quick and helpful (shoutout to Nana, our manager!), and the most important thing - they help us to provide a variety... See more

Rated 5 out of 5 stars

Until about a week ago worked fine but now whenever I try to do a payment in a website that I’ve always used Payssion, it gives me a message saying “User blacklisted“ and doesn’t let me proceed even... See more

Company replied

Rated 5 out of 5 stars

1. Fee A nominal fee will be applied to payments based on the payment processor method. 2. Payment Receiving Time The payments are received in seconds. 3. Local Payment Processors There ar... See more

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3.9

Great

TrustScore 4 out of 5

131 reviews

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Rated 1 out of 5 stars

I made two payments through Payssion

I made two payments through Payssion — $30 and $10. Both transactions went through successfully, I have receipts and confirmation for both. Yet somehow, NONE of the funds ever appeared on my balance.

When I contacted support with full proof of payment — transaction receipts, screenshots, everything — they had the audacity to tell me I "never paid." Are you serious? I'm sitting here with bank statements showing the money left my account, and you're telling me it doesn't exist?

This is either gross incompetence or straight-up theft. Either way, it's unacceptable. They take your money, pretend it never happened, and then gaslight you when you try to get it resolved.

$40 might not sound like a lot, but it's the principle. If they're doing this to me, they're doing it to thousands of others. Do yourself a favor — use literally any other payment processor. These people will rob you blind and then act like YOU'RE the problem.

Avoid at all costs.

February 19, 2026
Unprompted review
Payssion logo

Reply from Payssion

Hi,

We’re sorry to hear about your experience and understand how frustrating this situation must be.

We take reports like this very seriously and have already shared the payment proof with our local acquiring partner for investigation.

Based on the response from the local partner so far, they have not been able to locate a corresponding transaction in the Vietnamese banking system using the information available in the receipt provided. For VietQR payments, verification depends on whether the transaction can be identified in the banking network with a valid bank transfer reference.

In some cases, payments initiated through certain platforms or wallets may not generate the standard banking details required for the bank to trace the transaction.

We would be happy to review the case further if you contact our support team at support@payssion.com and provide the payment order ID together with the full payment receipt.

For clarity, Payssion does not directly hold customer funds. All payments are processed through regulated local banking partners.

Regards
Payssion Team

Rated 5 out of 5 stars

We at GiftBasketsOverseas.com have been…

We at GiftBasketsOverseas.com have been using Payssion for over 6 years and very happy with both product and support we received over the years. Their response time is fast and given complexity of the product it's very important to have such level of support.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

We recently started using Payssion as…

We recently started using Payssion as our payment gateway provider, and it has been a great experience so far. Payssion is a multi-payment gateway platform that supports a wide range of local payment options. For us, this has been extremely beneficial as it allows us to offer our clients multiple payment methods, including their preferred local options, making transactions smooth and convenient.

A special mention to our account manager, Robert. He has been extremely supportive and professional, guiding us through the entire setup process and resolving any queries promptly. His assistance has been invaluable, and we truly appreciate his dedication and expertise.

Overall, we are very satisfied with Payssion and would highly recommend their services to other businesses looking for a reliable and versatile payment gateway provider.

Best Regards
HostDZire.com

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Payment Gateway Experience

We have best experience with Payssion since the opening, their support and assistance is amazing, especially Mr. Robert. We use the manual implementation and directly implement their APIs, the API Docs is good enough and easy to implement. Totally recommend.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

I recently worked with Payssion to…

I recently worked with Payssion to integrate payment processing solutions on my e-commerce site, and I couldn't be more satisfied with their service.
What impressed me most:
Technical Expertise: They helped me set up card acceptance seamlessly, handling all the technical complexities that were overwhelming me initially. Their team clearly knows payment processing inside and out.
Global Coverage: I needed to accept payments from customers in multiple countries, and Payssion delivered exactly what I needed. They provided solutions for various international payment methods I didn't even know existed, which has significantly expanded my customer reach.
Support Quality: The setup process was smooth thanks to their responsive support team. They answered my questions promptly and provided clear documentation. When I encountered integration issues, they were patient and walked me through solutions step by step.
Reliability: Since implementation, the payment processing has been stable and dependable. Transaction success rates are high, and the system handles different currencies without issues.
The only minor point is that initial setup documentation could be slightly more detailed for beginners, but their support team more than makes up for this with their helpfulness.
Overall, Payssion transformed what could have been a nightmare of payment integration into a straightforward process. They're a professional team that delivers on their promises. Highly recommend for anyone looking for reliable payment processing solutions.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

My issue with Payssion is that I was…

My issue with Payssion is that I was supposed to fund an App(Sms Virtual) and the only payment option was Payssion and I decided to fund the app only for me to deposit the funds and neither was the App funded or was my money refunded...Better Work on this or we the users will take legal actions.

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

fake company that helps scammers

dishonest company I bought a service from a website where payment was made by payssion they suspended the service and I lost my money I contacted payssion asking for a refund and they sent me an email saying they would check until today they never responded to my emails again, run away from this scam company

June 22, 2024
Unprompted review
Payssion logo

Reply from Payssion

Hi Rafael,

We are truly sorry to hear about your negative experience. At Payssion, we take all customer concerns seriously and strive to provide the best possible service.

It appears that there was a misunderstanding regarding the services and the issue you faced with the website you purchased from. Payssion is a payment platform that facilitates transactions between buyers and sellers. While we do our best to ensure that all transactions are secure, we have no control over the services provided by the sellers.

We understand your frustration with the delay in our response. Please be assured that we are committed to resolving this matter. Our team will prioritize your case and work to find a satisfactory resolution as soon as possible.

Regards
Payssion Team

Rated 1 out of 5 stars

THIEVES!

They took a payment via Neosurf voucher from me today and were supposed to convert it to cryptocurrency - it never reached my wallet/address.

May 13, 2024
Unprompted review
Payssion logo

Reply from Payssion

Hi,

Can you please send your payment details to support@payssion.com? so we can check with the merchant.

Regards
Payssion Team

Rated 1 out of 5 stars

DO NOT USE PAYSSION!!

They made the option for me to pay ideal on uniqso, i never received any communication to pay, they dont communicate and their site is really bad, they wrote me back a poor and short email with the worst information please stay away from this payment option and save yourself the trouble!!!!😭☠️

(Edit: they say pls check for us but they literally had me pay trough ideal payssion 24 jan 2024 when i placed my order, pls avoid this payment method bc they wont help you if you make a mistake)

If you ever get lenses from uniqso please choose anything but payssion its a hot mess

February 1, 2024
Unprompted review
Payssion logo

Reply from Payssion

Hi,

As we said in the email, currently we don't support iDeal payment method, so we suggest you try with other payment options. As for uniqso, they doesn't integrate iDeal from us and there is no iDeal payment option on their website.

Please contact the merchant directly if you still have any questions about the payment method.

Regards
Payssion Team

Rated 1 out of 5 stars

I just complained to you about being…

I just complained to you about being debited paying with my card and the payment was unpaid on z2u u said I should contact you at and since I contacted and sent a mail for you to look into it and refund me I haven’t hfotten any reply you are a bad company I got debited on a failed transaction and you don’t want to refund me back

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

POOR CUSTOMER SUPPORT SERVICE

I have had issues with my payment since September 7 and since then I have been reaching the support to clear the payment on issues for me so I can have my refund but they have given giving me filmsy excuses since that and I am left the loss of the fund. Till nothing was reversed yet. But I complain before you know it is not successful.

They are really poor to deal, very very bad experience with PAYSSION

I will never pay with them rather stop the payment.

September 7, 2023
Unprompted review
Payssion logo

Reply from Payssion

Hi,

The processor confirmed the payment had been refunded. Please reply to our email so the processor can recheck it.

Regards
Payssion Team

Rated 1 out of 5 stars

I added $100 last night on a site…

I added $100 last night on a site called Farmskins through payssion and farmskins still have not recieved confirmation nor added the amount. Before that I topped up my account with $5 and this morning to test the service I added $5 of which I recieved the money. But with the large payment of $100 there is a issue. Their support team is horrible where you get a reply in 3-4 hours of which I only recieved 2 mails from them in 2 days. The issue is still not resolved. They don't give a receipt after payment. I have forward bank statements ect. I don't understand how none of the other payments before and after were not issues but that large amount I struggle with.

September 20, 2023
Unprompted review
Payssion logo

Reply from Payssion

Hi Petrus,

Sorry for the inconvenience. There was something wrong which caused the payment was not confirmed. We have contacted with the local processor about this issue and will get back to you as soon as there is any update.

Regards
Payssion Team

Rated 1 out of 5 stars

They have refused to get back to me for…

They have refused to get back to me for so many days now. My money is gone with them. I don't recommend using their services, unless you want to loose your money

August 4, 2023
Unprompted review
Payssion logo

Reply from Payssion

Hi,

Sorry for the inconvenience. We finally found the transaction by comparing the payment amount manually.
However, its status is rejected. We will check with the local processor and get back to you ASAP.

Thanks
Payssion Team

Rated 1 out of 5 stars

Deposited via Multibanco on Dmarket

Deposited via Multibanco on Dmarket, my card was charged and after 7 days the deposit failed. After 10 days and some e-mails with proof of payment still not having my money back. I've been ghosted with no solution seen yet.

I want my money back.

April 3, 2023
Unprompted review
Payssion logo

Reply from Payssion

Hi,

Sorry for the inconvenience. There was an issue on the local payment processor which caused the delay for the payment confirmation. The issue was fixed yesterday, and your payment was confirmed. Please contact the merchant directly if you want refund.

Regards
Payssion Team

Rated 2 out of 5 stars

Good morning I'm totally disappointed…

Good morning I'm totally disappointed by how to manage your business here, I made a deposit from my local account (opay) to your platform for an smspva account app I'm using and it's my first time but I have not been credited nor the money refunded
Message me please

April 8, 2023
Unprompted review
Payssion logo

Reply from Payssion

Hi,

Sorry for the inconvenience. We checked with the local processor about your payment, however, the payment can't be confirmed and the payment will be refunded soon.

Regards
Payssion Team

Rated 5 out of 5 stars

[Resolved] I paid 450 Rupees but money gone for nothing

I paid 450 Rupees( i think the amount was $4.84) to 5sim site, Money deducted but didn't got credits on site, Payment wasn't maked as complete but money is gone and I got no refunds, I tried mailing Payssion but no answer !
Please help.
UPDATE : My Fault, I sent 450 instead of 449, Anyway, got it resolved. Thanks :-)
This was my 6th payment, Rest all is fine :)

January 24, 2023
Unprompted review
Payssion logo

Reply from Payssion

Hi,

We found your email sent last night. We have not received the confirmation for the your payment from the local processor, and we will contact the local processor about it and get back to you ASAP.

Thanks
Payssion Technical Team

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