PDS Center Reviews 

2,486
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

PDS Center was originally recommended to me by a close friend in 2021. I have been using their services for a few years; I am truly so glad and thankful! The process is easy to navigate, the service i... See more

Rated 1 out of 5 stars

First they took longer than 12 hours. I emailed and called, left a voicemail and nobody ever got back to me. When I finally received my letter for 3 dogs, it was only one letter and the pronouns on my... See more

Rated 5 out of 5 stars

I ordered my first esa letter back in 2020 and when I went to move in 2023 the new landlord was requesting an updated letter. I went online and payed the rate to renew my letter, which only costed li... See more

Rated 1 out of 5 stars

I have asked that my renewed license have the 3 cats name be put on the main sheet and I’m being ignored. I also need additional paperwork filled out for an apartment to approve me. A women named Gail... See more

Company details


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(2,486)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PDS Center is legit!

PDS Center is legit. They require supporting documentation to substantiate ESA or PSD letters, and respond promptly and professionally. I could not be more pleased.
V.M. Bonilla

March 9, 2023
Rated 1 out of 5 stars

I have asked that my renewed license…

I have asked that my renewed license have the 3 cats name be put on the main sheet and I’m being ignored. I also need additional paperwork filled out for an apartment to approve me. A women named Gail filled out the additional paperwork but did not include my animals names and put the wrong date plus autofilled everything so the apartments will not accept it. I have relentlessly tried to contact you and have been ignored.

February 6, 2023
Rated 5 out of 5 stars

I can’t thank you enough for getting my…

I can’t thank you enough for getting my dogs approved to be ESA’s. I can finally take my pups everywhere with me with little to no hassle at all! These dogs mean the world to me and I can’t bear to be without them, ever! This experience was thorough yet quick and efficient! Thank you again for all that you have done!!

February 12, 2023
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy! I got the emailed letter within the same day!!! Affordable and legit!! Love this company!!

January 27, 2023
Rated 4 out of 5 stars

Awesome service that I have been using…

Awesome service that I have been using for three years now I have been able to get in and out of Apartments without any pain a dollar for my pitbull. Would you recommend to any friends and family. Manuel was great to work with he was fast and swift. Gail and Christa is the reason for only four stars. I felt like they were not doing their best to help me with getting a signature that I needed for my apartment.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Quick and simple service!

I ordered my first esa letter back in 2020 and when I went to move in 2023 the new landlord was requesting an updated letter. I went online and payed the rate to renew my letter, which only costed like 49 bucks. I also needed to add another pet to my ESA letter which, Ryan helped me do for no extra charge. The process was simple and fast. Ryan was amazing and responded super quick!

January 14, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look