Peartree Photo Reviews 

65
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I made an expensive and big(for me) purchase recently. I had just excellent experience from start to finish. Peartree Photo and Lawrie helped me out with a quick response to any of my questions, and e... See more

Company replied

Rated 5 out of 5 stars

Greetings from Singapore. Thank you very much for the quick processing of my item, upon my urgent request. I appreciate that the DHL pickup was within the hour, and thanks to that, it was flown... See more

Company replied

Rated 2 out of 5 stars

The store did refund without any explanation. Didn't give me a reason for that just like that. Keeping selling items without removing sold ones from the website.

Rated 5 out of 5 stars

I was kept informed at all stages of my order including a slight delay before shipping. When my order arrived there was a small issue which I contacted Peartree Photo about. I was called back within 1... See more

Company details

  1. Photo Shop

Written by the company

Photographic equipment sales and rental from people with expert knowledge in professional digital photographic equipment and flash lighting. Peartree has been supplying high-end photographic equipment to the professional, commercial and cultural heritage sectors for more than 16 years. Supplying camera equipment from manufacturers such as Phase One, Hasselblad, MamiyaLeaf, Sinar, Cambo, Schneider, Rodenstock, and many more. To complement these cameras we pair them with the best lighting solutions from Broncolor.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

65 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(65)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The price of shipping is not real.

The price of shipping is not real., a simple letter. Sorry. This is theft. It is not serious.

October 5, 2021
Peartree Photo logo

Reply from Peartree Photo

Hi Laurent,
Firstly, my apologies regarding the cost of postage. This item was listed with a default weight of 1kg, which is an error on our part, which we have now corrected. The item was sent to you via Royal Mail Track and Trace to Switzerland and we will be refunding you £8.10 today.
In future, if you contact us prior to ordering, we can normally address any anomallies manually . Thank you for your comments and custom.
Kind Regards,
The Peartree Team

Rated 5 out of 5 stars

Would recommend.

Used Peartree quite a few times over the years, and they’re great. always been great at answering those tricky equipment questions that are hard to find out. Plus when I had a manufacturing issues with a product I bought from them they bent over backwards to sort it out.

April 23, 2021
Unprompted review
Peartree Photo logo

Reply from Peartree Photo

Hi Joe
Thank you for the 5 star review, and positve feedback its greatly appreciated.

All the best
Lawrie Hope

Rated 5 out of 5 stars

Excellent...

I've been working with the fab people at Peartree photo for a few years now. Always helpful, always fast and fair. I've tapped them for knowledge, repairs, support, new and used kit and I cant recommend highly enough.

April 22, 2021
Unprompted review
Peartree Photo logo

Reply from Peartree Photo

Hi Max, thank you for your kind words, it is always a pleasure doing business with you.

Rated 5 out of 5 stars

Great service

Great service, little delay because of 'the Rona' but all gravy baby

March 12, 2021
Peartree Photo logo

Reply from Peartree Photo

Thank you for 5 star review, we appreciate your support. And we apologise for the delay, but as you have pointed out this has been due mainly to Covid-19 and Brexit!

Rated 5 out of 5 stars
Peartree Photo logo

Reply from Peartree Photo

Dear Mark, thank you for your positive review and thank you for choosing Peartree Photo, we hope to do business with you again in the future.

Rated 5 out of 5 stars

Perfect.

Perfect for professional photographer.

January 19, 2021
Peartree Photo logo

Reply from Peartree Photo

Dear Olivier, thank you for your 5 star review, we hope we can continue to be of service to you.

Rated 5 out of 5 stars

Great customer service

Great customer service. Speedy delivery. Would use again definitely

April 3, 2019
Unprompted review
Peartree Photo logo

Reply from Peartree Photo

Dear Carl, Thank you for choosing Peartree Photo , we know you always have a choice, and we really appreciate your custom.

Rated 5 out of 5 stars

Good company

Good to deal with, and quick dispatch of the order.

April 2, 2019
Unprompted review
Peartree Photo logo

Reply from Peartree Photo

Dear JC, Thank you for your kind review, we are glad we could be of service, and hope to do business with you again.

Rated 5 out of 5 stars

Produce delivered on time and was well…

Produce delivered on time and was well packaged

March 28, 2019
Unprompted review
Peartree Photo logo

Reply from Peartree Photo

Dear Colvin, thank you for your positive review, it is appreciated, and we look forward to doing more business with you in the near future.

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery.

March 13, 2019
Unprompted review
Peartree Photo logo

Reply from Peartree Photo

Dear Julie, Thank you for your review, we look forward to doing business again soon.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. I had a problem od finding information about a correct wire for my phase one camera back to use with Sinar 4x5 and all details has been explained to me and sent via email with correct photographs of the item. Excellent work . Thanks Lawrie, thanks Peartree

June 26, 2018
Unprompted review

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