Pedal Pedal  Reviews 

2,936
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had been searching everywhere for this hub but couldn't find one in stock. Thankfully, Pedal Pedlar had one left, and I was thrilled that they were willing to ship it to the USA. It arrived quick... See more

Rated 5 out of 5 stars

You never know how good an insurance provider is until you make a claim. Now that I have I can genuinely say that the service is outstanding. The claim was dealt with within a week, the offer covered... See more

Rated 5 out of 5 stars

I recently started cycling again after 20 yrs,and decided to get an helmet from Pedal Pedal.I rarely leave reviews,but the service,cost was faultless,even refunding the postage because it took a day... See more

Rated 5 out of 5 stars

Ordered some new wheels for my road bike, website is well laid out providing plenty of information enabling me to make my choice. At the time of ordering it was stated on the website that my choice of... See more

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4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,936)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Great prices, easy to navigate website, fast delivery and fantastic service.

April 29, 2017
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service, but would be useful to have received follow-up email after confirmation to advise delivery date to arrive.

April 28, 2017
Unprompted review
Rated 5 out of 5 stars

Good price on a hard to source item. Great service too.

Good price on a hard to source item.
Very prompt delivery.
When the item arrived slightly damaged (by the Royal Mail I suspect) it was replaced very quickly, and with no hassle, with another (in better packing).
I'd happy buy bike stuff from here again.

April 26, 2017
Unprompted review
Rated 2 out of 5 stars

have not received order at present,have …

have not received order at present,have had to chase order up

April 25, 2017
Unprompted review
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Reply from Pedal Pedal

Hi Andrew

Thanks for choosing to order with us in the first instance and also for completing a review for us. I understand that you have spoken again with Simon and all of your order is now with you.

I can only apologise for the slight delay in getting your items out to you on this occasion.

As I think Simon explained when you spoke with him, when you ordered the stock was showing as available within 48 hours, as we were expecting the stock refresh shipment in the day following your order. However unfortunately the cable adjusting bolt units that you ordered were the only item not to turn up on the order the following day.

We contacted the supplier and they confirmed that they had made an error on the shipment, and they would ship the bolt units out to us the following day, which they then did once they had confirmed the error on their part.

We then shipped the units on out to you via Royal Mail first class to ensure that there was no further delay.

Again apologies for the delay on this occasion. I hope this wasn't too inconvenient for you.

Best regards, Tim

Rated 4 out of 5 stars

Great price for quality Lezyne mini …

Great price for quality Lezyne mini pump well packed and quick dispatch.
I do have an issue insomuch as the mobile site's check out process was not working properly as it would not let me pay with PayPal at all despite numerous attempts (a glitch in system or Apple IPhone incompatiblity?) Finally paid with credit card.

April 24, 2017
Unprompted review
Rated 5 out of 5 stars

Nice

Nothing particulae to say. No problem the job was done

April 21, 2017
Unprompted review

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