While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

never again. I bought a jersey from them, after 4 weeks I received it in a wrong size, I contacted them 6 times via email (no answers)

Rated 1 out of 5 stars

Ordered a cycling jersey I had been trying to find for ages, a few days passed with no despatch email so I called for an update. Was told that the order had been despatched that day (although still no... See more

Rated 2 out of 5 stars

I can only give 2 stars, because 8 days later I still haven't received my order. I think Pedal & Co stock unusual items, but I'm not prepared to wait this length of time. So for that reason, I don't t... See more

Rated 3 out of 5 stars

Really liked the product. I was not is a rush to get the top as it is a Christmas presents so just went with 2nd post but wasn't impressed when I got a card from the post office informing me that insu... See more

Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seemless online purchase experience

Pedal & Co have a great selection of all the kit I love – Sportful and Castelli. I ordered some bib shorts which arrived when promised. I also had a question about the shorts, which was replied to the same day. I would say more if there were any issues but can't fault anything.

September 10, 2015
Unprompted review
Rated 4 out of 5 stars

Too small

Ordered Jersey and shorts according to sizing guide which isn't accurate in itself so did my best. Unfortunately large wasn't large enough and certainly wasn't the same as sizing guide. No xl items the same so will have to order different brand. Shame as Castelli looked and reviewed well. Items arrived quickly and packaged well and good quality. Only item that fitted were Castelli socks which are really nice and feel good. Proper sizing guide for women and specific to brand would be really helpful.

September 5, 2015
Unprompted review
Rated 4 out of 5 stars

honest company

Couple of items on order,out of stock disappointing but fast no fuss immediate refund.
Would order again

September 1, 2015
Unprompted review
Rated 5 out of 5 stars

Service absolutely spot on.

David at Pedal & Co has provided excellent service with several emails to help me decide on the sizing required, fantastic. Have subsequently made several more purchases.

August 24, 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service..

Great company to deal with. Brought a pair of Capo bib shorts. Nice pair of shorts but I personally think the pad in the castelli short is more comfortable

August 21, 2015
Unprompted review
Rated 4 out of 5 stars

Goods still at my local post office

Not received my goods yet, Pedal and Co. delivered very promptly so are in no way to blame, however we were out when the postman came so the goods are now in our nearest post depot in the next town which is currently undergoing major gas / road works and town centre is virtually inaccessible so we hope to be able to pick up the parcel from Pedal and Co. sometime this week. Fingers crossed.

August 17, 2015
Unprompted review
Rated 4 out of 5 stars

Nice and easy

Delay on confirmation email had my PayPal confirmation for a good few hours before receiving order confirmation.

Dave was helpful with something that was out of stock and processed my refund immediately.

Great products delivered

August 17, 2015
Unprompted review
Rated 5 out of 5 stars

Good service

Shorts ordered weren't available - received email within 1-2d offering alternatives and advice about sizes - one alternative was completely acceptable to me and i received my order 48h later - very pleased with the service

August 16, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look