While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

never again. I bought a jersey from them, after 4 weeks I received it in a wrong size, I contacted them 6 times via email (no answers)

Rated 1 out of 5 stars

Ordered a cycling jersey I had been trying to find for ages, a few days passed with no despatch email so I called for an update. Was told that the order had been despatched that day (although still no... See more

Rated 2 out of 5 stars

I can only give 2 stars, because 8 days later I still haven't received my order. I think Pedal & Co stock unusual items, but I'm not prepared to wait this length of time. So for that reason, I don't t... See more

Rated 3 out of 5 stars

Really liked the product. I was not is a rush to get the top as it is a Christmas presents so just went with 2nd post but wasn't impressed when I got a card from the post office informing me that insu... See more

Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Received order in good time, product was as described and good price. No hesitation in using them again.

August 12, 2015
Unprompted review
Rated 5 out of 5 stars

Purchased item out of stock

Purchased item then got a refund from paypal "Item out of stock in size".
Would have been good to hear from Pedal & Co before I got the refund from paypal, and would have been even better if they didn't list an item which wasn't in stock.

-----

Follow up to this was that they very apologetic and agreed that I
"most definitely should have been notified first", and in addition sent me a small gift as way of an apology. I know mistakes are made but on this occasion it was good to see they were listening and actively acknowledged to put things right. So 5 star thumps up!

August 10, 2015
Unprompted review
Pedal and Co logo

Reply from Pedal and Co

Hello,
We're really sorry to hear about your experience - you most definitely should have been notified first, and we can only apologise. We are unable to find any orders under your name, so if you would like to contact us at sales@pedalandco.com we would like to send you a little something as our way of saying sorry. Thank you!

Rated 4 out of 5 stars

Another Satisfactory Purchase

I have used Pedal and Co before and will continue to use them in the future. This time I purchased a jacket and jersey. My order was delivered to my home address safely again.

August 8, 2015
Unprompted review
Rated 5 out of 5 stars

Nothing but upmost praise.

Having found this company through eBay I soon used their normal website. They are my go to company for all my cycling clothing needs.

Definitely worth a look as I can't praise them enough for stock of items, delivery time and dealing with returns and refunds.

Thank you very much.

August 8, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent website

Clear instructions, great stock availability and choice and amazing prices. delivered quickly and as described. Would definitely be making further purchases.

July 31, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service at a Fantastic Price

I ordered some Santini bibshorts from Pedal&Co, not only were they the most competitive price I could fine, their shipping service was fantatastic and I received the item ahead of time. Now recommending to everyone I know!!!

July 28, 2015
Unprompted review
Rated 5 out of 5 stars

Exerllent service

I placed an order for a Nalini cycling Jersey, having first consultered the sizing chart. The sizing chart indicated size medium, with a note on fittings. I decided to upsize to large for a looser fit. This jersey was race fit style and when received was way too small. It was possibly my misunderstanding of race fit and regular fit. I returned the jersey and re-ordered a different style, again Nalini but regular fitting and up sized to extra large. Pedal & Co after comparing the two different styles and fittings adviceed medium for the replacement Jersey. When the replacement Jersey was received it fitted perfectly and I am more than pleased.

July 27, 2015
Unprompted review
Rated 5 out of 5 stars

One to trust!

From order to dispatch to receiving my items good communication and excellent service. Will use Pedal &Co again.

July 21, 2015
Unprompted review
Rated 5 out of 5 stars

Castelli mitts

Highly recommend the service from pedal and co. Good product, great price, promptly delivered. What more can you ask for?

July 20, 2015
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend this retailer.

Very helpful with a few product queries I had; stock is shown in 'real time' (a real boon I think - nothing more disappointing than being told 'out of stock' after placing an order!); prompt dispatch and delivery; and finally - instant refund after I decided to return an item.

July 19, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look