never again. I bought a jersey from them, after 4 weeks I received it in a wrong size, I contacted them 6 times via email (no answers)
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See what reviewers are saying
Ordered a cycling jersey I had been trying to find for ages, a few days passed with no despatch email so I called for an update. Was told that the order had been despatched that day (although still no... See more
I can only give 2 stars, because 8 days later I still haven't received my order. I think Pedal & Co stock unusual items, but I'm not prepared to wait this length of time. So for that reason, I don't t... See more
Really liked the product. I was not is a rush to get the top as it is a Christmas presents so just went with 2nd post but wasn't impressed when I got a card from the post office informing me that insu... See more
Company details
Contact info
17 Midway, AL3 4BD, St. Albans
- 0208 123 2868
- sales@pedalandco.com
- www.pedalandco.com
Excellent customer service
I ordered a Castelli Jersey not available elsewhere, and changed my mind on the colour overnight. The guy who answered to phone next morning was v helpful, found the order straight away and was most obliging. Jersey came next day. Great customer experience
sportful warmers
Best price around, Quick delivery considering ordered over bank holiday. Very pleased with purchase, will use website again
Excellent refund
I ordered a pair of shoes listed as available on the website. I received an apology that the shoes were not in stock contrary what the web page indicated. I was offered a complete refund and a pair of socks for free for the inconvenience.
Excellent service
Pedal and Co went above and beyond to get kit to me before my holiday. Much appreciated - thank you.
Perfect customer service
I had spotted a beautiful Capo jersey but was unsure about the sizing so, for the first time ever, I phoned an online retailer for advice. What a brilliant idea. I spoke to David who listened to my questions, fully understood my concerns, went off and measured the jersey and also advised that a gilet might be a good idea - I wanted to keep warm. I ordered both items and received them in time for the weekend. Unfortunately the jersey was just a bit too snug but the gilet (Nalini) was fab. I was so grateful for it on my cold and blustery ride.
Pedal and Co was a new company to me but their customer service, product range and pricing means I will always check them out when looking for new kit.
Quick and hassle free.
Purchase was well priced and delivered quickly. Good hassle free purchase.
Excellent
Excellent customer service, fast delivery, wonderful products
Couldn't be happier
product was very reasonably priced and delivered very quickly - within two days. Will definitely use Pedal & Co again.
Good quality goods
Received goods fairly promptly and impressed with the quality. Bought women's cycling leggings and wool socks.
Brilliant price for castelli leg warmers and quick efficient service. Would recommend.
Best price I could find for castelli leg warmers and a quick and efficient service from the team. I will use again and will recommend to friends.
Thanks
First order
My first order and experienced great service and delivery. Item was also much cheaper than I could find anywhere else.
Pedal & Co - great service
Very helpful customer service on the phone. Found an item not showing on the web, put it up in seconds (while still on the phone). Didn't fit me (bibshorts), so refunded swiftly. Great service!
Great Customer Service
There was a problem with my order and it was quickly and personally sorted. The kind of customer service you'd like to receive but rarely get.
Quality service
Great website, a pleasurable shopping experience with superb customer service. A company you really feel you can trust. Highly recommendable.
Excellent Service
Great website with some fab deals and quick shipping. Can't ask for more.
Super efficient and very reliable
Super efficient service, interesting product range - if you're looking for stylish cycling gear at very competitive prices and delivered very promptly, then look no further than Pedal & Co.
excellent service
really pleased with the service and the personal touch of the phone call just to confirm sizes with me.....thanks, have already recommended your services!
Product ordered wasn't in stock
Ordered a product and it wasn't in stock, was told two days after ordering it that I couldn't have it.

Reply from Pedal and Co
Excellent
Can't add any more, an excellent buying experience..top drawer service.
Excellent
I purchased a Castelli Fortuna jersey (cheapest I could find on the internet)from Pedal&Co for the first time and I would definitely buy from them again. I selected next day delivery to a business address on a Saturday by mistake. Pedal&Co called me and made me aware of what I had done and what options they could do for me. I really appreciate a company going that bit further for a customer, it really shows they care and I have been recommending them to all my cyclist friends. Buy from them! You won't regret it!!!
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