The whole experience of dealing with Pedal On has been great. Pre sales advice to select the right model and size to suit me, setting up the chosen bike to fit me . Then post sales help and advice for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Pedal On is one of the UK's leading enthusiast bike shops. We specialise in bikes and equipment for road, gravel, cross country, trail and cyclocross riding. With three decades of experience and a commitment to providing exceptional service, we believe we have something to offer almost all enthusiast cyclists. With 250 bikes on display and thousands of accessories on offer we're one of the best stocked bike shops in the country. We are authorised dealers for Giant, Scott, Liv, Trek, Cannondale and Cadex bicycles and stock accessories and parts from World leading brands such as; Shimano, SRAM, Castelli, Endura, Syncros, Bontrager, Lazer, Park, Oakley, Topeak, Silca….plus too many more to mention. Our business is an Employee Owned Trust. This means the business is run for the benefit of our staff. We have no investors or corporate HQ to satisfy. Instead, we can focus on supplying our customers the right products for their needs, offering great value and being a great place to both shop and work.
Contact info
56-60 Bishopswood Road, RG26 4HD, Tadley, United Kingdom
- 0118 9821021
- websales@pedalon.co.uk
- www.pedalon.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was super fast to delivery with good…
It was super fast to delivery with good quality product. Much appreicate it.
Bought two Giant Trance e bikes off…
Bought two Giant Trance e bikes off yourselves ,over the moon ,delivery was good and the bikes were set up splendidly so thank you so much
Shop brilliant courier crap
Order process was spot on but the couriers were awful. Bike was upside down in van (they ignored the arrows). When I pointed this out to him he flipped the box which was already dented. Resulted in bent rear hanger which I had to source from a local bike shop as needed the bike asap.
Great deal, great service!
I recently bought a Trek Madone from PedalOn after a friend recommended them, and I couldn't be happier. The team were friendly, professional, and super quick to respond to my emails. They also price matched the bike with no fuss at all. Great service from start to finish – I’d definitely use them again and wouldn’t hesitate to recommend them.
Price was really good
Price was really good, delivery quick and on time. Excellent service.
Simply great service
Simply great service - used twice with 1 return without a doubt will be using again.
Excellent service
This was an online purchase but need a little assistance from the shop who were excellent.
Bike was sent on time arrived well packed and ready to ride once the pedals were fitted.
Excellent service and great price
Great sales Team.
Saw bike I liked and looked for it elsewhere. Price at other retailer was lower. As I had previously purchased bike from Pedalon I asked if they would price match. They did so I ordered from them as previous experience with company was good. Sales person was very good and bike was delivered when stated.
Great customer service
Great customer service Highly recommend. Emailed them with an issue with my free hub. Very quick and responsive in replying. Dropped the wheel off to them and within couple hours the issue was fixed and tested.
Great customer service
Great customer service! I had a few issues with my payment not going through (an issue with my bank, not Pedal On) and the sales team sorted everything really quickly. My new bike arrived promptly and was ready to go, I just had to adjust the handlebars. Everything was really well packaged. The podium points system is a great added extra and very generous. I would absolutely recommend.
What a wonderful bunch of people
What a wonderful bunch of people. Served today by Jenson who spent about 2 1/2 hours making sure everything was perfect for me. Very knowledgeable and helpful and nothing was too much trouble. I felt listened to and that I was in good hands. I traveled nearly 3 hours to get there and it was worth it.
good range
good range, great prices & quick to deliver. Also with updates on where your under is at! thanks
Bontrager XR3 Team Issue Tyre
Good quality tyre at a competitive price and next day delivery. Excellent service
Top notch service
Top notch service. Knowledgeable and helpful. Couldn't ask for more.
Bike arrived in decent bike box
Bike arrived in decent bike box, all set up ready to go other than Handlebars and some pedals. Really happy with the bike, set up perfectly by mechanics. Great price due to being last years model. Would buy from these guys again!
Great service, Scott parts in stock
Great service, ordered a difficult to find Scott Twinloc and arrived next day. Very pleased and would recommend.
Quick and helpful service
Needed to source an elusive part - Pedalon were very quick and helpful in coming back to me and had the part in stock!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








