Pennyfarthing Homes Reviews 

We have recently bought a home in the Whitsbury Green development and been particularly grateful for Richard (sales) who has been genuinely friendly and helpful throughout the process. And Jason (site manager) and his team who have responded quickly to snags . They have made our experience really positive and we appreciate it!

The sales team at Whitsbury Green, Richard in particular, were superb through the whole process and have been even after we moved bought our house there.
The build quality of our house is superb and I would buy another Pennyfarthing house again if I ever move, which I probably won’t.
Ask for Richard if you want a five star service.

My experience with Pennyfarthing has been fantastic from start to finish! I bought a property at their Whistbury Green site in Fordingbridge. The sales guy Richard was brilliant, super friendly, helpful and never felt pushy!

They were very accommadating throughout the whole house buying process and went the extra mile to help! After moving in the customer care team were great at sorting out snags quickly and proffessionally! The assistant site manager Lewis was great and always happy to answer questions!

The quality of the house is fantastic and I am very comfortable in my new home!

I would highly reccommend Pennyfarthing!

We have had a great experience purchasing from Pennyfarthing Homes. Richard was fabulous from start to finish, answering any queries promptly and even taking time to reassure our young grandson that moving would be exciting and fun! Our new home is wonderful and we cannot thank Richard, and the rest of the team, enough. Highly recommend.

An excellent experience from our first sales meeting all the way through to completion and beyond. We were lucky enough to have Richard looking after our purchase. Richard has a natural talent for customer service and looking after people, which really put as at ease. Richard also has an in depth knowledge of each development and the industry as a whole, which meant he was always able to answer our questions when they arose. Since moving in, we have experienced a few (very minor) snags as you would expect in any new build property. However, customer care have responded quickly to get these fixed without any hassle or ‘pushback’. Overall, very pleased with our home and the experience at PennyFarthing.

It was a very positive experience buying from Pennyfarthing homes. Moving in was a slick, professional process and we've been extremely impressed with the quality of the build.
The customer care (pre and post sale) has been top notch, with a special thanks to Jackie, Sheetal and John for being quick to respond to my queries and for being great to deal with from start to finish.
Overall I would highly recommend Pennyfarthing homes. I'd heard good things about them prior to our purchase and I can say that from my experience, that reputation is very much deserved.

Many thanks to all involved.

Great company to work alongside, we look forwards to working on more developments.

We have had great pleasure in working with Pennyfarthing Homes to produce their high quality homes which are an asset to the communities in which they are built.

We work with Pennyfarthing on projects and we are proud to be able to. We have done for many years and are fully subscribed to the ethos of providing good quality work, but most importantly the fact that the team behind Pennyfarthing genuinely care about the houses and that the houses are to become people’s homes. Not just buildings but places for local families to live and enjoy. This means a lot and something we appreciate and understand and are happy to be a small part of.

Pennyfarthing Homes build beautiful homes in The New Forest and surrounding areas!

Having had a look at the Bungalow showhome in Alderholt it did not disappoint. Not only is it incredibly spacious, but has taller than expected ceiling heights and is on a generous sized plot too!

Pennyfarthing build a quality product backed up by great customer service with a healthy does of personal touch.

I've had the pleasure of working with Pennyfarthing Homes as a contractor. The team is genuinely passionate about creating well-designed communities, and they bring that same care and attention to their marketing efforts. They’re open to fresh ideas, always striving for improvement, and truly value the partnerships they build.

It’s a privilege to support and work with a company that not only builds fantastic homes but also upholds such a strong sense of integrity and purpose in all aspects of their business.

I have dealt with Pennyfathing Homes for over 25 years and have always found them to be a pleasure to work with. Their sales after care is second to none and I would highly recommend them if you are considering buying a new home.

We work closely and in partnership with the team at Pennyfarthing to deliver these beautiful homes ensuring everything roof tile wise runs smoothly from start to finish and ensure the build stays on track.

Clay & Slate Roofing Products

I would once again give no stars if possible.
It has been ten years now since my apartment was built, and I am still having countless problems which Pennyfarthing have not resolved. It is so frustrating when emails are completely ignored and shows a complete disrespect for their customers. I would avoid purchasing anything built by them.

Terrible, terrible company. Unwilling to address concerns of residents and only interested in profit.

Hired a ground works company that left leaking water and foul pipes. After them a crew of Europeans went climbing down the man holes to touch them up but left crumbling cement two years on. The council recently got them to redo the lot before adoption, still ongoing with extremely little communication from their management, and we had to argue for this. Been here almost five years and ~2 of them were peaceful from building noise, and this is the show estate, another estate across the road will need the same works doing.
Initially, after moving in, I had a boggy garden and had to argue with them to fix it, they chose the cheapest option. They also tried to take away a garden gate and garage side door after purchase hoping we wouldn't notice as the house was still being built, I had to argue for it as it was on the plan. They installed a plug socket 10cm from the kitchen sink and when asked to move it said it was legal and safe as long as it's fused. Then they tried to stick a street light in front of my lounge (not on plan) one meter into my garden, and said the council wanted it there.
Lies, endless battles and sometimes you need to involve solicitors. This is definitely not the company that I had read great reviews about before buying the property. Many little things simply add up to spoil the experience of a new home.

Buying a Pennyfarthing House was the worst decision I have made. This is a company that has no moral compass and makes life a nightmare for purchasers. We actually pulled out of our sale initially as PF refused to engage in discussions about severe drainage problems affecting our garden. Even with solicitor intervention it was only the prospect of losing the sale that persuaded them to resolve the issue and our move was delayed by 2 months. For 2 years we then battled endlessly to get our house in a state fit for living in. We had mouldy bathrooms due to non waterproof boards being used in both showers this needed completely rebuilding and retiling both showers. We had a sloping floor in the living room that had to be relaid. We spent hours in dispute with them to get the work agreed and done. Months and months ensued of waiting in for tradespeople and materials. Having got to the point we thought we had seen the back of them in our house we find that the drains in our road have not been laid correctly and the water authority will not approve them and therefore the council will not adopt the road. It is nearly a year now we have lived on yet another building site with currently no end in sight, no plan of works and silence from Directors. On a daily basis we have the road closed, short or no notice of access to our property, continual noise dirt and dust so we cannot open our windows. Most residents have had damage to their cars which PF refuse to acknowledge or compensate. If you are thinking of buying a house from Pennyfarthing pay a visit to Westworth Way in Verwood to see the state we live in and speak to the residents who will share their experiences - particularly if you are planning on buying on Phase 2 of Potters Woid

Potters Wood Phase 1 resident since 2020

No sooner did we think we’d managed to forget the name Pennyfarthing, we had them back on our doorstep and they haven’t left since May 2024.

The foul and surface water drains were condemned by Wessex Water because they weren’t built to the correct specification. Since May 2024 the residents on this phase of the development have endured endless disruption to our daily lives, all due to the incompetence of a company whose Directors don’t even have the balls to come down and phase the residents and tell us the truth. We have been ignored, then lied to, then ignored, over and over again. Children can’t play outside, it’s a health and safety nightmare, we’re denied access to our drives, our cars have been damaged and private land has been used to store their construction vehicles.

I implore you to have a drive around phase 1 of the development, and certainly don’t buy a house on phase 2 because the contractors have told us that they have the same problem over there and it will take 4 years to fix!

The question is, what else haven’t they built to specification?