Perfume's Club España Reviews 

Excellent price, fast delivery. Great products. I always buy my perfume from the perfume club. Thank you.

Found something that I was looking for and could not find anyware else. My purchase arrived very fast and the communication was great. Will definitely return to Perfume club and recommend this wonderful site to my friends. Thank you very much. Rachel

Having paid over £60 for a bottle of cologne, these jokers sent me a box containing a free sample and nothing else. When I complained and asked for a refund they said that they had a high tech warehouse and would check the video - low and behold they say they included the product in the box. End result is that without showing me any evidence they are effectively calling me a liar and stealing my money. Bunch of cowboys. DO NOT USE!!!!
Update: I chased them for a copy of the video they say shows that the product was added and since then radio silence. Disgraceful.
UPDATE: Despite not being able to provide any evidence of this video that they say proves they sent the product, they come back with the below calling me a liar. Even worse than I thought. 0 stars

Poor services, shipment is not better.
The delivery man called me to tell me he will put my order in mail box. No order because he stole it, all is my fault because I accepted the situation (what else can I do, I was working and can not move..) they decided not to bring my products back, I paid for nothing. Don’t trust them, they STOLE people so much...

Bought Aramis deodorant from them in November still not received it in January and no refund. Had to buy it from Amazon a second time so paid twice for one deodorant. When I fist told them I had not received it they refused to refund saying it had been delayed but was on its way. They then said I had to wait till January before they would consider a refund. Nothing happened in January so i complained again and they said I had to fill out and sign an affidavit for the courier company to investigate before they would consider a refund. So basically they take your money and don't give it back if you don't get the goods and put every obstacle in the way of you trying to claim your money back. Companies that operate like this should not be allowed to operate on the internet. They have no respect for consumer law and that is the definition of criminal activity. There are so many reviews on here with a similar experience. Avoid or report them.

Was genuinely worried after reading negative reviews (after placing my order) but was pleasantly surprised to find my order delivered 5 days after dispatch. Delivered by Parcel Force. Perfumes Club were the best price by a long way AND you can get cashback through topcashback. Good service all round.

There is no doubt that I was taking a risk with my order. I read the reviews but decided the saving of £25 on a gift set would make the difference as to whether I could afford to buy it or not. It was delivered within 7 days, perfect condition, genuine article. I am very very happy.

Was a bit wary because of the mixed reviews, but I had no need to worry. Perfect Mon Guerlain Intense gift set, delivered in 6 days. Best price too plus Quidco bonus.
Happy customer

Great prices and VERY fast delivery. I will order again.

The package came in a few days, safely packed. I would definitely order again from this site and recommend it. I am surprised at all the bad reviews I see here.

What a fabulous service and a fantastic price. Ordered 200ml JPG Le Male & 150ml YSL Libre. Came very quickly and would definitely use again. Fantastic.

Ordered from them twice and got both parcels in perfect condition. Credit also goes to their amazing delivery service (GLS and UPS). Perfumes and hair products I bought were all authentic. Will buy from them again and again.

Excellent by far the best price and great service! it took a few days to arrive but was well worth it for the price! Cant fault them - well done!

Ok so im gonna write my review. I purchased a bottle of aftershave for my son that lives in the UK and its his birthday Sunday so i wanted him to have it in time. I picked this company as its .co.uk i presumed it was in the UK. When i realised it wasnt in UK and based in Spain (coincidently where i live) i panicked a bit and messaged them as it said 4-6 days and i oredered it on a Sunday so hoped it would get to him by the Saturday, i also came across this site and read all the negative reviews and i thought ¨blast!¨ (i did use a different word but they wouldnt post it) But they messaged me straight back and provided me with a tracking number and told me it was indeed being shipped from Madrid (which sounded a lot better than being shipped from Mallorca which is where theyre based) To my suprise i checked it today (Thursday) and it had been delivered, 4 days from Madrid to UK is good going i was very pleasantly suprised, dont know about anyone elses experience with them but im totally impressed and will definately use again.

DO NOT BUY ELECTRICAL PRODUCTS FROM THIS COMPANY IF YOU ARE BASED IN THE UK.

I bought a hairdryer from Perfumes Club in June 2020. It arrived with a European plug, so I could therefore not use it in the UK.
It is against UK and EU regulations to sell products with a non UK plug in the UK, but as it transpires, despite using a UK web domain, and giving UK contact details on it's customer service page, Perfumes Club is a Spanish company and therefore says it has done nothing wrong. It still gives no indication of the product having a European plug when you look on the product page on their UK domain website despite having this pointed out as being misleading.

I have now been in a dispute process via PayPal for over a month, and am still waiting from my full refund which I was promised when the item was returned. I have sent the item back, and the tracking shows that the parcel has been received. To add salt to the wound, since receiving the return, Perfumes Club have been in touch to say that as I've received my item - I now need to pay them! So I have no hairdryer, and I'm expected to pay for it twice!

The emails from their customer service suggest a less than perfect grasp of English, so I don't know if they truly think that they've sent me a new hairdryer, or if they are purely out to rob whoever and whatever they can.

Obviously some people have had successful purchases of perfumes from them, which I have no experience of, but please please, do not open yourselves up to this nonsense by attempting to purchase electrical items from them if you plan to use the items in the UK.

When I first read the reviews of this company I was a bit apprehensive but went and took the plunge and ordered from it and I’m so glad I did now,my perfumes that I ordered were in perfect condition ,all original ,ordered on the 22/07 and got them on the 29/07,I know a lot of people have had problems but can’t complain at all,great service and will continue to buy from them.

Nice product
I enjoy and will buy more for sure

Great service. Package received promptly and in perfect condition. I'll use them again

I ordered some products from the Perfumes Club's website. Unfortunately the wrong product was delivered. The Perfume Club even admitted they are incorrectly showing the wrong picture/image of the item I ordered.

However, after the exchange of numerous emails with the Perfume Club they continue to take zero responsibility for their mistake. Finally they have agreed I can return the items that I did NOT actually order and receive a refund, however I will have to pay for the shipping costs!

Have they never heard of the 'UK Consumer Rights Act 2015' - this act makes it an implied term of the contract that goods be described, of satisfactory quality and fit for purpose. As the items I received were NOT even the items I ordered (by the Perfumes Cub own admission an incorrect photograph of the product that I ordered is displayed on their website) I should certainly not be paying their shipping costs.

Any returns policy that says I have to cover the cost of returning items must only relate to the situation where I changed my mind about an item ordered, and NOT where there is a problem with the item.

I should not lose out financially as a result of their breach of contract and accordingly all costs of returning the item should be met by the Perfume Club.

It's extremely disappointing that the Perfume Club have completely failed to resolve this issue swiftly, and under their obligations under the terms of the UK Consumer Rights Act 2015.

I would certainly NEVER recommend anyone purchases anything from the Perfume Club.

Amazing service received my parcel in 4 days! I am in London, ordered viktor and rolf flowerbomb for a much cheaper price that was out there. I was skeptical that it could be fake after reading reviews on here. The Perfumes are 100 percent authentic you can tell straight away! Also received a thank you email and contact from a gentleman named Mark Shaxted, who reassured me they were a very big supplier! Thank you Mark, Thank you Perfumesclub. Definitely recommend.