If you’re in the UK buy with caution Awful shipping times - worse than they advertise. Returns process horrendous. Despite spending over £100 I paid for delivery, then as it was so slow and d... See more
Company replied

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If you’re in the UK buy with caution Awful shipping times - worse than they advertise. Returns process horrendous. Despite spending over £100 I paid for delivery, then as it was so slow and d... See more
Company replied
Like other reviewers I was a bit nervous after reading the bad reviews but for me the service was very good. I ordered a Good Girl perfume set for a very good price. The tracking was updated regularly... See more
I have bought 1 Million EDT and Aqua Di Gio’s new Parfum from this site. After reading all the negative comments i’ve became a bit sceptic and scared that i might get duped, but that was not the ca... See more
I have placed loads of orders since 2022 and never have I once had a bad experience with this company. Always competitive prices. I must say I always pay the €1,99 for protection of my order during sh... See more
Company replied
Perfume's Club es una tienda online especializada en la venta de perfumes, productos de belleza, cosmética y tratamiento capilar, con marcas 100% originales. Ofrecemos envío rápido y gratis a partir de 99€, con 14 días de devolución. Una forma fácil, segura y económica de comprar productos de belleza de marca al mejor precio, con descuentos que alcanzan el 70%.
Spain
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 2 weeks
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After reading the bad reviews was a bit wary but the prices are fab, the package was packed securely and the delivery was very speedy. Will defitnely use this company again.
I first came to discover Perfumesclub through its great prices but after becoming a client I can confirm that the entire service they offer has exceeded my expectations. I bought a perfume and some make-up.

Reply from Perfume's Club España
I was a little bit sceptical because of some very bad reviews I read after my order. The products arrived after a week. I dit not know it had to come from Spain. No problem, the products were fine.
No complains at all.

Reply from Perfume's Club España
Updated: after a call with CS, they solved my problem immediately. Thanks!
Products with very good quality and very good price.

Reply from Perfume's Club España
Take care, this is fraud. I ordered Hermes Terre which I am using for a long time. I received a awful smelling perfume that was either fake or very old. They denied refund because it was opend!! How else could I have smelled??
Never again!
At first I've hesitated to order at Perfumes Club, since there are some negative reviews about them. But now I'm glad that they didn't keep me from my purchase. Great prices, fast shipment and the most important thing: the fragrances are authentic.
I‘m usually not writing any reviews, but I‘m sorry for the company having such a bad image/ rating, even though being reliable.

Reply from Perfume's Club España
Ordered very expensive cosmetics. portion of shipment that came was clearly used. Boxes were dirty, bottles inside greasy (it was oil). Spent 2 weeks dealing with them, shipping back, waiting etc. People on the call center barely speak English so extra difficult. Just now heard from them - they carefully inspected the product and according to them it is new. They did offer to reship them to me!!! Completely unprofessional, do not waste your time. Will have to order now elsewhere. Complete opposite of what online shopping shoud be.

Reply from Perfume's Club España
I used this company a few times. I have however been trying for six weeks to get an order sent to me and each of the three times, using two different couriers, I have been informed that my package has again been damaged. Today's message was the last straw as I took the day off work fully expecting it to be delivered. Once could understandable, twice is just disgraceful but THREE TIMES??? This is completely unacceptable. If the package has actually been damaged three times then the fault lies with the packing department and as an online company that bases its business on sending glass bottles in the post, you'd think they have that bit sorted. Come on guys, you're really taking the urine and don't deserve to be in business if this is how customers are treated. I really wish I could give negative stars, it's annoying I have to leave one

Reply from Perfume's Club España

Reply from Perfume's Club España
First brands, quick delivery. Always samples in the parcel.

Reply from Perfume's Club España
Outstanding product selection and amazingly hot deals.
Bought several times without any friction.
Good customer service.
Really fast delivery.

Reply from Perfume's Club España
Great assortment of skincare, especially brands I cannot find in the UK.
Good prices and fast delivery.
Not so good when buying through quidco.
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