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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team provides clear guidance and makes complex processes manageable. Conversely, a small portion of people felt dissatisfied, mentioning issues with service delivery and refunds, and expressing strong negative feedback regarding their experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the prompt... See more

Customer service

Reviewers consistently report positive feedback about customer service. Customers frequently praise the... See more

User experience

Clients share positive opinions on user experience, consistently describing it as smooth, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If they were a hotel they would be amongst the best, Ritz & Savoy! Five-star service from start to finish. Byron was our consultant, and his expertise and support were exceptional. He was always av... See more

Rated 5 out of 5 stars

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communicatio... See more

Rated 5 out of 5 stars

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in grea... See more

Rated 5 out of 5 stars

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got... See more


Company details

  1. Legal Services & Government

Written by the company

A leading UK immigration specialist providing private and corporate clients with professional advice and legal support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

392 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic Service

This has been a great service from Permits as it was seamless throughout the entire process. Great support and rapid responses from them. Highly recommended.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

USE THESE GUYS!

USE THESE GUYS!!
We reached out to permits2work after multiple calls with the home office about a time sensitive visa application. Whilst the home office was unclear and uncertain, permits2work were clear, straight forward and prompt in all our dealings. Along the road to figure out this application we also had dealings with other immigration lawyers and permits2work were by far the most transparent about the process.

Incredibly professional in all dealings. We are so grateful to them in what was a very stressful time. We could not recommend them more highly. Thank you thank you.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and Professional service

I had a great experience working with Steven and Jessica for my Skilled Worker visa. They were very professional and worked efficiently with me when asking for information and documents, booking appointments, etc. They also answered all of my queries with prompt and clearly worded responses. Would highly recommend them for visa applications.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Best visa service consultants

Got my SWV from Permit2work. Very professional and diligent service by Byron and Jess. Thanks to their quick responce i was able to apply in time and receive successful decision.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

The Permits2Work team provided…

The Permits2Work team provided excellent support!
I worked with Jessica and Matthew, and I’d especially like to thank them for their professionalism, advice, and helpful tips throughout the process, as well as for their kindness.
A 5-star experience!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Chloe handled my ILR application so effectively everything was done within 2 months (from first outreach) and successful result received within 5 days as expected for expedited service. Highly appreciated her responsiveness, clear guidance and warm approach, and would recommend her to anyone.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Support from Permits2Work

I had an exceptional experience with Permits2Work and cannot recommend them highly enough!

From start to finish, the team was professional, knowledgeable, and incredibly supportive. A special thank you to Steven and Jessica, who guided me through every step with patience, clarity, and care. They made the entire process smooth and stress-free, turning what can often be a daunting experience into a seamless journey.

Their attention to detail, responsiveness, and genuine support truly stood out. Thanks to their expertise, my application was handled efficiently and successfully.

If you are looking for trustworthy, efficient, and friendly immigration support, Permits2Work is the team to choose!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

P2W has once again provided an…

P2W has once again provided an outstanding level of service. As a client since 2018, I have always been thoroughly satisfied. Chloe Teoh, in particular, has been excellent—offering precise information and clear instructions every step of the way.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable - Settlement Support

Excellent service. The team was highly professional and efficient throughout the entire process.
Everything was clearly explained and handled promptly.
Highly recommend.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

I've just received my ILR and I'm…

I've just received my ILR and I'm really grateful to Steven and Jessica at Permits2Work for their support.

They were both extremely professional, responsive, and made the whole process much less stressful by guiding me clearly at every step. Everything was handled efficiently and with great attention to detail.

Highly recommend their services. Thank you Permits2Work!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

This is now the third time I’ve used…

This is now the third time I’ve used this firm for immigration services, and overall my experience has been very positive. While my first application was handled by a different consultant, the consistency and reliability of the firm as a whole is what has kept me coming back.

Most recently, I worked with Chloe, who was professional, approachable, and helpful throughout the process. She took the time to explain each step clearly and made sure everything was handled properly, which made what can often be a stressful process feel much more manageable.

What stands out most to me is the firm’s organised and efficient approach. Communication has always been clear, timelines are well managed, and there is a strong sense that they know what they’re doing. That level of consistency across multiple applications is something I really value.

Overall, I would recommend the firm to anyone looking for reliable immigration support. Having used their services three times now, I feel confident in their ability to handle applications effectively.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service from Steven…

⭐⭐⭐⭐⭐ Outstanding Service from Steven and Jessica at Permits2work
I cannot recommend Permits2work highly enough, especially Steven and Jessica, who were absolutely fantastic throughout my entire visa application process. From start to finish, they were professional, knowledgeable, and incredibly supportive.
They took the time to explain each step clearly, answered all my questions promptly, and ensured everything was handled efficiently and accurately. What could have been a stressful process felt smooth and well-managed thanks to their guidance and attention to detail.
Steven and Jessica genuinely went above and beyond, and I am extremely grateful for their help and dedication. If you are looking for a reliable and professional immigration support service, I would not hesitate to recommend Permits2work.
Thank you both for your outstanding support!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Byron

Thank you again to Byron, who handled my Skilled Worker visa application. Every step was clearly explained and well guided. Byron was extremely responsive and always available to provide additional support when needed.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

I want to say a huge THANK YOU again to…

I want to say a huge THANK YOU again to my case solicitor Byron - Thank you for your dedicated help with my ILR application. It made the whole process much smoother, and I would have been far more stressed if I had done it on my own. I will certainly recommend you to anyone who needs immigration advice.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Steven and Jessica at Permits2Work. From start to finish, the process was handled with professionalism, clarity, and efficiency. Both Steven and Jessica were responsive, supportive, and always willing to answer my questions, which made the entire application process smooth and stress-free.

I truly appreciated their clear communication, attention to detail, and consistent guidance throughout. I am very grateful for the successful outcome and would highly recommend their services to anyone needing immigration assistance.

Thank you both for your outstanding support!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Experience on work visa application

I had a very positive experience with this team. The overall dealings were smooth and professional. Steven and Jessica communicated very clearly throughout the entire process and were always responsive to my questions.

The process was handled efficiently, and it was especially convenient for my work visa application. Everything was explained clearly, which made what could have been a stressful process feel straightforward and manageable.

I would highly recommend their services to anyone needing immigration support.

February 27, 2026
Unprompted review

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