While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team provides clear guidance and makes complex processes manageable. Conversely, a small portion of people felt dissatisfied, mentioning issues with service delivery and refunds, and expressing strong negative feedback regarding their experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the prompt... See more

Customer service

Reviewers consistently report positive feedback about customer service. Customers frequently praise the... See more

User experience

Clients share positive opinions on user experience, consistently describing it as smooth, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If they were a hotel they would be amongst the best, Ritz & Savoy! Five-star service from start to finish. Byron was our consultant, and his expertise and support were exceptional. He was always av... See more

Rated 5 out of 5 stars

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communicatio... See more

Rated 5 out of 5 stars

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in grea... See more

Rated 5 out of 5 stars

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got... See more


Company details

  1. Legal Services & Government

Written by the company

A leading UK immigration specialist providing private and corporate clients with professional advice and legal support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EXCELLENT SERVICE

I had always thought that visa applications were daunting but with Steven and Jessica at Permits2work, the process was seamless, smooth and quick. Not only were they both adept at communicating, but also immensely supportive and patient in ensuring I personally understood the process. I have no reservations in recommending them to colleagues, friends, and family!

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and timely service

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got it done within two weeks! So I would definitely recommend their service to anyone looking to get their UK Visa processed.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful team

My entire experience with the team was good. Steven and Jessica made the entire process very smooth and clearly communicated the process from start to finish. I have been recommending them to family and friends!

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience

With Steven’s and Jessica’s help, the application was a smooth and stress-free one for me. Great guys who know what they are doing.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. Steven and Jessica were top notch to work with. Quick, professional and straight forward process with them. Highly recommend.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

They recently supported me with my visa…

They recently supported me with my visa extension, and I was thoroughly impressed by their professionalism and dedication throughout the entire process. The team was consistently helpful, responsive, and made what could have been a stressful experience feel smooth and well-managed. I would highly recommend them to anyone seeking reliable and supportive service. :)

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had a great experience using the services and support from Permits2Work. I received assistance from different team members at various times, and most recently from Steven and Jessica. They are absolute superstars, handling my case professionally and efficiently! I would definitely recommend Permits2Work to anyone!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I got my visa smoothly without a hassle. The team was very professional, kept me updated throughout the process, and answered all my questions clearly. I would definitely recommend their service to anyone looking for a stress-free experience.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Spouse Visa

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in great detail. We would like to thank you for the excellent work you did on our behalf. You were thorough, persistent and transparent throughout the process. We both agree that we had the best lawyer to submit our case and that we would all agree it was a somewhat complex case.
Thank you again for enabling us to live our lives together. Chimezie and Tracy Wosanma.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Byron was really supportive, always ready to help, and quick to reply to my inquiries when I had to update my Skilled Worker visa due to changing employers. Thanks so much!

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to extend my sincere thanks…

I wanted to extend my sincere thanks for the outstanding support you provided throughout my Skilled Worker Visa application process. Your prompt responses, clear guidance, and attention to detail made a significant difference and helped ease what could have been a stressful experience.

I truly appreciate your professionalism and dedication, and I’m grateful for how smoothly everything was handled.

Please feel free to let me know if there’s any feedback or testimonial I can provide to support your work.

Warm regards,
Gourab Guha

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

High level of professionalism.

The caseworkers (Jessica & Steven) that handled my skilled worker visa application were professional and attentive to little details. They answered all my inquiries, and the whole process was butter-smooth.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Tier 2 Skilled Worker Visa Application

I was very satisfied with the services and support I received throughout my application process. Steven and Jessica were absolute superstars, ensuring I remained informed and guiding me accordingly. They made the application process smooth and liaised very well with all parties involved.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID trusted them on their…

AVOID AVOID AVOID trusted them on their words that they knew what they were doing and had knowledge of doing spouse visa did what they told us and paid them used this company such a scam they did not over look a mistake on a wage slip typing error and then caused the visa to fail not sure why they did not help to their utmost best not sure where the 5 star reviews come from maybe fake or experience from destroying a married couple life that were supposed to be together

they did not bother to help or explain the appeal when it came to it all I know this company has taken thousands of pounds none refunded no help further at all had to beg for help disgrace of a company

August 19, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look