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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team provides clear guidance and makes complex processes manageable. Conversely, a small portion of people felt dissatisfied, mentioning issues with service delivery and refunds, and expressing strong negative feedback regarding their experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the prompt... See more

Customer service

Reviewers consistently report positive feedback about customer service. Customers frequently praise the... See more

User experience

Clients share positive opinions on user experience, consistently describing it as smooth, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If they were a hotel they would be amongst the best, Ritz & Savoy! Five-star service from start to finish. Byron was our consultant, and his expertise and support were exceptional. He was always av... See more

Rated 5 out of 5 stars

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communicatio... See more

Rated 5 out of 5 stars

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in grea... See more

Rated 5 out of 5 stars

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got... See more


Company details

  1. Legal Services & Government

Written by the company

A leading UK immigration specialist providing private and corporate clients with professional advice and legal support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

393 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AVOID AVOID AVOID trusted them on their…

AVOID AVOID AVOID trusted them on their words that they knew what they were doing and had knowledge of doing spouse visa did what they told us and paid them used this company such a scam they did not over look a mistake on a wage slip typing error and then caused the visa to fail not sure why they did not help to their utmost best not sure where the 5 star reviews come from maybe fake or experience from destroying a married couple life that were supposed to be together

they did not bother to help or explain the appeal when it came to it all I know this company has taken thousands of pounds none refunded no help further at all had to beg for help disgrace of a company

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

First used Permits2 Work back in 2022

First used Permits2 Work back in 2022, I was impressed with the level of professionalism and accuracy which enabled me to get a decision from the Home Office very fast. Fast forward, I used the same team in 2025, and the level of service was beyond exceptional, and because I went for a priority service, the decision for my work visa from the Home Office this time was delivered the following day.
Will always use the same team, and I advise anyone seeking high quality services to use Permits 2 Work.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support and smooth visa process

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communication was always clear and timely, and all our questions were answered with care. We highly recommend their services – 5 stars from us!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Support and ease

It was great to have my application submitted and supported by Jessica Walsh and Steven Williams. They were thorough professionals and helped answer each and every single query I had regarding my application and going above and beyond to help me out. Applause to these guys and the wider team.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

A heartfelt thank you to Madam Ariana…

A heartfelt thank you to Madam Ariana and Henry for their outstanding support. Their professionalism, kindness, and attention to detail were truly remarkable. I’m deeply grateful for their help and highly recommend them both — a fantastic team!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Experienced, quick, helpful and very friendly!

Experienced, quick, helpful and very friendly! It was such a relief to find this company while doing my visa application - they just made the process so much smoother and less stressful. Many, many thanks to Byron and Jess, I would definitely recommend their services!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

From the very first consultation to the…

From the very first consultation to the final congratulatory email, your team's dedication, clarity, and guidance were truly remarkable. You made a complicated journey feel smooth and manageable. The way you handled every detail with care and precision gave us confidence and peace of mind at every step.

Please accept my heartfelt thanks on behalf of my entire family. We are deeply appreciative of your efforts, and we feel fortunate to have your firm for this important milestone in our live

Muhammad Abbas Khan

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Flawless experience

I had a truly outstanding experience with Steven and Jessica at Permit to Work for my visa extension application. Their processes were absolutely flawless, making what could have been a stressful experience incredibly smooth. They answered all my questions thoroughly and patiently, providing clear guidance every step of the way. I highly recommend their services!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Steven and Jessica for Immigration Support

I had an excellent experience working with Steven Williams and Jessica Walsh to secure my Skilled Worker visa. I’m thankful for their outstanding support - it meant a great deal to me throughout what can often be a stressful process.

Both Steven and Jess were professional, responsive, and genuinely caring. They made sure I felt supported every step of the way, provided clear and thorough guidance, and ensured we were always aligned. No question was too small - all my queries were answered promptly and thoughtfully.

I wholeheartedly recommend their services and would be more than happy to work with them again for any future immigration needs.

June 13, 2025
Unprompted review

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