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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team provides clear guidance and makes complex processes manageable. Conversely, a small portion of people felt dissatisfied, mentioning issues with service delivery and refunds, and expressing strong negative feedback regarding their experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the prompt... See more

Customer service

Reviewers consistently report positive feedback about customer service. Customers frequently praise the... See more

User experience

Clients share positive opinions on user experience, consistently describing it as smooth, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If they were a hotel they would be amongst the best, Ritz & Savoy! Five-star service from start to finish. Byron was our consultant, and his expertise and support were exceptional. He was always av... See more

Rated 5 out of 5 stars

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communicatio... See more

Rated 5 out of 5 stars

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in grea... See more

Rated 5 out of 5 stars

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got... See more


Company details

  1. Legal Services & Government

Written by the company

A leading UK immigration specialist providing private and corporate clients with professional advice and legal support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

392 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Service

I’m very happy with the service I received from Permits2Work. The entire visa application process was handled professionally and the team (Steven and Jessica) were very supportive all the way.
Working with them made the whole process easy! I recommend them 💯 %

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I had the smoothest application process…

I had the smoothest application process with Steven and Jessica. With only five days left to submit my application, their professionalism and commitment ensured everything was completed timely and we got an approval in less than 24 hours from submission.☺️

Steven’s knowledge of the rules was incredibly helpful, and he communicated everything clearly and accurately throughout the process. I truly felt supported every step of the way.

I would highly recommend this team to anyone going through the immigration process, they make what can be a stressful experience feel seamless.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Senior…

I had a great experience with Senior Consultant Steven Williams. Steven was highly responsive and delivered the best visa route for me. Overall, my experience with Permits2works was seamless. Their processes simple and efficient the consultants were always ready to assist with any queries.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Efficient, and Supportive Service

Steven Williams and Jessica Walsh from Permit2Work have been outstanding in supporting me and my family with our visa application. They made the entire process streamlined and efficient, keeping us informed at every stage. They patiently guided us through all our queries and clarifications, and were consistently polite, professional, and supportive throughout. We truly appreciate their excellent service.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and accurate

It was really quick the decision was made for a work visa application. Smart work by Steven and Jessica as things were really straightforward and smooth. Their dealings were really professional. I’ll definitely recommend Permits2Work team, especially Steven and Jessica. Thanks a lot guys.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Steven Williams, Jessica Walsh and Chloe Hardy got me sorted and were always available to answer my visa questions. Loved working with them.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

They have done my high skill worker application, extension and ILR application over the last 5 years. Very efficient team. Byron was very helpful throughout the process and had always had time for a over the phone chat for all my queries.

I will 100% recommend them.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient team

Very efficient team, it has been great working with you. Chloe and team made a daunting and complex process much easier, thanks so much!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, Professional Service

I had a very positive experience with Permits2Work. Henry, Jessica and the team were professional, responsive and well organised throughout the entire process. Communication was clear at every stage and everything was handled efficiently, making the experience smooth and stress-free. I would happily recommend Permits2Work and would work with them again in the future.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Skilled worker visa

I had an excellent experience with Jessica Walsh and Steven Williams in my skilled worker visa. The process was explained clearly from the beginning, and every step was handled with professionalism and care. They were always responsive, patient, and willing to answer all my questions, which gave me a lot of peace of mind.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Steven & Jessica were beyond helpful to get my application developed and submitted. They were incredibly timely in the completion and super knowledge on the process.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very smooth application process

Very smooth application process. I only needed 1 phone call with my consultant before doing everything online, then the consultant handled it from there. Got my (approved) application decision just before Christmas, so I was pleasantly surprised that it was sorted before the holidays.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

This is my second time at permits 2…

This is my second time at permits 2 work for my wife’s spouse visa extension ..Chloe Teoh was my immigration advisor.I provided all the documents and she did the rest..visa was granted in 5 weeks .professional service and I will be back on 03. 04.2028 ..thank you

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Permits2Work . Steve and Jess guided me through the entire process with absolute professionalism and clarity. I am extremely satisfied with the level of service provided and the successful outcome. I highly recommend them to anyone needing expert immigration advice.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, responsive, and reliable visa process

I had a really positive experience with my Skilled Worker visa application, and I must especially commend Chloe, who was my immigration consultant. She was professional, efficient, and genuinely supportive throughout, with clear guidance and great attention to detail.

Communication was also excellent — she was easy to reach and quick to respond by phone or email whenever I had questions. Thanks to her organisation and steady follow-up, the whole process felt smooth and reassuring.

The company is highly recommended for anyone wanting reliable, stress-free immigration support.

December 15, 2025
Unprompted review

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