Personalised Gifts Engraved 

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Rated 1 out of 5 stars

One month on from ordering a christening gifts and not only has it still not arrived but I have been unable to speak to anyone about it. Numerous email over several weeks have led to one reply email s... See more

Rated 1 out of 5 stars

25 wedding anniversary ruined !! Ordered an engraved gift for our silver wedding anniversary , same excuses as all the other customers got. The gift is with Royal Mail , wait 10 days and then they wil... See more

Rated 1 out of 5 stars

Ordered gift for xmas in November 2017. Not received despite calling office. Informed it would go to production team and resent out. Blamed royal mail. No tracking facility for order. Still no receip... See more

Rated 1 out of 5 stars

How this company is still in business i don’t know as it seems from reviews goods often don’t get delivered & everything ordered gets lost in the post and is not tracked. Poor Customer Service. I am s... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

personalised-gifts-engraved.com is the UK's leading supplier of personalised engraved gifts. We have a wide range of gifts to suit every occasion.


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Rated 2 out of 5 stars

NOT HAPPY

I ordered a graduation mug for my daughters boyfriend, which I admit turned up on time. My dismay when he opened it up infront of all my friends and family to see that it had a Liverpool football logo on it (which added insulst as he is a massive West Ham fan) and the inscription read happy 65th Bill on it. Not very funny.

August 3, 2012
Unprompted review
Personalised Gifts Engraved logo

Reply from Personalised Gifts Engraved

Unfortunately two orders have been mixed up when being packed; we apologise for the mistake and will collect the item and send the original order.

Rated 2 out of 5 stars

Not what I asked for

Requested 2 tankards, both engraved but one with a logo to be added (costs £6 extra). Checked by email if the logo was suitable to be engraved and I got a very quick reply confirming what I needed to know, the speed of the service purchasing the item was very quick also again with quick responses by email.

Items arrived, the one tankard I requested to have the logo engraved on was blank, no logo on it but did have the text.

Rather annoyed as it's very obvious from the receipts etc that I requested the logo. Now extra hassle to get sorted!

July 30, 2012
Unprompted review
Rated 5 out of 5 stars

Delighted!!!

I was absolutely delighted with the Graduation Gift which I purchased for a friend. She in turn, was also delighted. In fact, not only did she thank me for the plate when I gave it to her, but this morning I received a Thank you card also.
The quality was extremely good and it said all that I wished it to.

Thank you so much.

I will come back to you should I need another gift for someone else.

July 28, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant product, brilliant service

Fantastic service. Ordered late and recieved on time in a beautiful box and with a gift bag. Can't believe they got it to us so quickly and the gift was perfect. Excellently priced as well. Would definitely recommend this comany

July 27, 2012
Unprompted review
Rated 4 out of 5 stars

Really nice engraved tankard

Bought an engraved tankard for my son's 21st birthday from Personalised Gifts Engraved. Looks really good, well packaged, arrived quickly with no problems at all.

July 27, 2012
Unprompted review
Rated 3 out of 5 stars

Alright

The tankards arrived fast enough and the customer service replied to my e-mail extremely quickly which is fantastic.

The pewter tankards themselves are okay. Bit thinner and more plasticy than I imagined but were cheap, so should've guessed!

Overall a good site for gifts

July 26, 2012
Unprompted review
Rated 1 out of 5 stars

Not very Happy

Ordered an engraved tankard it was delivered damaged. The base looks like it had been pressed. Replacement can't be sent without returning damaged original.
Whether damage happened prior to packaging as box does not seem damaged or caused buy courier I can't telll. The tankard was meant to be presented as a retirment gift so thats been spoiled. Please check your QA before packaging/dispatch and inform your courier that they are not transporting bricks.

July 19, 2012
Unprompted review
Personalised Gifts Engraved logo

Reply from Personalised Gifts Engraved

It is unusual for the style of tankard that you ordered to be damaged in such a way, the tankard ordered is a heavy pewter tankard that should not have been damaged but unfortunately this can sometimes happen when with our courier.

We do require the tankard back before we can send the replacement; and as soon as we receive this we will dispatch a new tankard and also refund the return postage costs.

Rated 5 out of 5 stars

graduation mug

I bought the graduation mug which was very good quality.
The customer service is second to none, my queries were dealt with swiftly and efficiently. would highly recommend this company.

July 16, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent product, excellent service

I bought pint size glass tankards and had them engraved for the ushers at my wedding. The website is very easy to use and very easy to input what you would like engraved onto the product. They arrived within a week and are of a very high standard, beautifully engraved and came in a very nice presentation box. Will definately use the website again for future gifts. Thank you.

July 16, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

I ordered a pair of Brandy glasses as a retirement gift for a very dear friend. The website asked me for the date that I needed them for and they were delivered 1 week earlier than I requested which was first class service. The product was of very high standard and I wouldnt hesitate in recommending Personalised Gifts Engraved to anyone. Excellent service all round. Thank you for a very good product and prompt delivery.

July 14, 2012
Unprompted review
Rated 2 out of 5 stars

Not overly impressed

As I brought this product as a wedding present I was very disappointed when it arrived. The photo album was four days over the 5 day delivery date and when it arrived the album had black dirty marks over it, the corners were bent, the spine was creased and the pages inside were folded over. I was also disappointed by the engraving of the names as it was small and barely readable. Plus the gift bag was creased and dirty.

Overall, not very happy especially for the price I paid.

July 14, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic will be telling all my colleagues and friends about your company.

I was looking for a tankard and having gone into a few websites and was not happy I came across this one by chance.

I needed a tankard with engraving at short notice and I was happy to see that this company could provide this service. The web pages were easy to navigate around and before I knew it I had already placed my order. The tankard was engraves and delivered to me within days and I was extremely pleased when I saw how professional it looked.

July 9, 2012
Unprompted review

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