The Engraved Gift Workshop (UK) Reviews 

349
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything was very easy and very professionally executed. The items were delivered as promised and arrived in perfect condition

Rated 5 out of 5 stars

I recently purchased an engraved water bottle from this company. The customer service was excellent, promptly responding to some queries I had prior to placing the order. The quality of the product it... See more

Rated 5 out of 5 stars

Would definately recommend The Engraved Gift Workshop for a special gift. Ours was lost by Royal Mail !!! after contacting Jess she immediately sent us replacement wine glass and coaster, in time fo... See more

Rated 5 out of 5 stars

The products were great and the engraving excellent, while the custom image upload system let (even) me design gifts easily. What really stood out, though, was the service: fast, expert, supportive, a... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Personalised Gifts: Etching Memories Into Exceptional Products - Start Personalising Your Own


Contact info

4.8

Excellent

TrustScore 5 out of 5

349 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(349)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Six stars

From design tweaks and processing to two delivery points next day it was an outstanding service,

May 20, 2026
Rated 5 out of 5 stars

Excellent engraved water bottle

I recently purchased an engraved water bottle from this company. The customer service was excellent, promptly responding to some queries I had prior to placing the order. The quality of the product itself was exceptional, fairly priced and quickly delivered. Overall, extremely satisfied and will definitely order from here again.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliantly made product, great service from the company, would definitely order from them again!

March 24, 2026
Rated 5 out of 5 stars

Engraved whisky glasses

I ordered 10 engraved whisky glasses , honestly speaking the service was impeccable. They turned them around within 24 hrs and I had them 2 days later. Absolutely faultless service. Well done and keep up the absolutely brilliant work!

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy

Really happy with my order and the products were very reasonably priced. Excellent customer service too, very easy to contact and accommodating to changes in my order.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Glass with Class

Great choice of products. Easy to purchase and add engraving. Able to preview product with engraving.

Delivered quickly, within two days. Very well packaged.

Highly recommend this company and their lovely products,

October 2, 2025
Rated 5 out of 5 stars

What an amazing company

What an amazing company. Recently contacted them for some engraved glasses. They turned the order round within 3 days and the glasses arrived in time, well packaged and were fabulous.
Thank you for being so awesome.
Friendly, communicative and good value.

September 24, 2025
Rated 1 out of 5 stars

Item never received & 0 communication

Item ordered for 60th birthday present & royal mail stated delivered (and shown on royal mail website to another address which was not the delivery address).

Tried to contact customer services in multiple different ways and no reply whatsoever

October 22, 2025
Unprompted review
The Engraved Gift Workshop (UK) logo

Reply from The Engraved Gift Workshop (UK)

Hi Victoria,

I have replied to your email at the start of the week with full tracking info which shows the item as delivered with a map of scanned delivery location alongside delivery coordinates, both matching your provided address.

I have also advised this could have been left in a 'safe place' but stated if you are sure this has not been delivered I will of course refund in full. I have not heard back from you regarding this but still happy to sort via email if you can get back in touch. Thanks.

Rated 5 out of 5 stars

Fab company

Fab company! Helped me design a beer glass for my husband for our wedding anniversary. Quick dispatch and great quality item.

August 18, 2025
Rated 5 out of 5 stars

Damaged gin glass replaced free of charge

The engraved gin glass that I ordered as a birthday present arrived damaged - through no fault of the-engraved-gift-workshop, since the gin glass was well wrapped. I notified them of this tragedy - and they immediately offered to replace the gin glass, free of charge. An EXTREMELY well wrapped gin glass has just arrived. Thank you very much for your excellent service.

July 28, 2025
Rated 5 out of 5 stars

Fantastic and friendly service

Fantastic and friendly service ! I sent Jess a fairly complex design and she removed the bits i didn't need and tweaked it all for me very quickly and with no fuss.
The end product looks amazing and very happy with the quality and look of it. The engraved design is much better than i could have hoped for. Super quick despatch as well. I would highly recommend and will be using The Engraved Gift Workshop again. Thank you

September 10, 2025
Unprompted review

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