The Engraved Gift Workshop (UK) Reviews 

349
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything was very easy and very professionally executed. The items were delivered as promised and arrived in perfect condition

Rated 5 out of 5 stars

I recently purchased an engraved water bottle from this company. The customer service was excellent, promptly responding to some queries I had prior to placing the order. The quality of the product it... See more

Rated 5 out of 5 stars

Would definately recommend The Engraved Gift Workshop for a special gift. Ours was lost by Royal Mail !!! after contacting Jess she immediately sent us replacement wine glass and coaster, in time fo... See more

Rated 5 out of 5 stars

The products were great and the engraving excellent, while the custom image upload system let (even) me design gifts easily. What really stood out, though, was the service: fast, expert, supportive, a... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Personalised Gifts: Etching Memories Into Exceptional Products - Start Personalising Your Own


Contact info

4.8

Excellent

TrustScore 5 out of 5

349 reviews

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4.8

All reviews

(349)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Faultless Service

Very prompt response to initial queries about designs. Made the submission of designs and ordering very easy. Items made and delivered quickly with good communication. Lovely jars arrived engraved as per designs which were well packaged to ensure no damage. Can’t fault them and would use again.

July 8, 2025
Rated 5 out of 5 stars

Fab customer experience

I ordered early last week as a wedding gift for someone and initially didn't hear anything - the lovely lady reached out to me on Friday and let me know she had been unwell and refunded me and is still sending the item.
This is absolutely fabulous customer service & I will definitely order again as I have previously received engraved pieces from the business as a gift and they were stunning!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service year on year

I’ve been using The Engraved Gift Workshop for a number of years now to provide prizes for my annual golf tournament, the Reader Cup. Every year I come back to them because they’re consistently brilliant.

I usually have to get in touch directly as the standard deals don’t always quite match the mix of items I’m ordering—but the team are always more than happy to help and accommodate. They’ve always been willing to sort something out for me, and I really appreciate that level of service.

The communication is excellent, I’m always kept up to date, and I’ve never had a single issue with delivery or the items themselves. The quality of the products is superb—really impressive—and the winners are always absolutely delighted with their prizes.

I’ll definitely continue using them as long as they keep up the fantastic standards they’ve always delivered for me. Highly recommended.

April 3, 2025
Rated 5 out of 5 stars

Talented, Professional & Supportive

Following supply issues, Jess was supportive, professional and creative. Her talent and advice ensured that my Sister's wedding table names looked even better than I imagined. Jess was there every step of the way and I cannot thank her enough

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic! Working with Jess was a pure pleasure. Quick turn around, great quality product. Jess was professional, friendly and kept me up to date on the production and delivery details. Definitely will order again! Thank you Jess!

March 6, 2025
Rated 5 out of 5 stars

Quality service!

Easy interface, flexible and good quality work. Excellent customer service, thank you for helping me create my personalized gift!

February 10, 2025
Rated 5 out of 5 stars

Brilliant product

Brilliant product, great customer service, speedy delivery and excellent value for money. Jess was really helpful and converted my image into a usable format. The glassed that arrived were perfect.

January 14, 2025
Rated 5 out of 5 stars

Very Good

Glass was the perfect size, engraving nicely done, and delivery was very fast. Impressed.

December 2, 2024
Rated 5 out of 5 stars

Excellent service and quality! Thank you!

I ordered 4 gin glasses with a family crest and each family members names on them. They were fantastic. I received prompt replies from the company, they were very flexible, and accommodating with the design. Timely delivery before Christmas, excellent product quality.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend. Great customer service

Ordered 30 personalised bottles for a team of 9 year olds. The bottles are of great quality and they look brilliant. The boys love them!
There was a slight problem with 2 of the bottles and Jess rectified the issue straight away in great time.
I would highly recommend to anyone looking for personalised engraving work.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

5 ⭐️'s is not enough! Wonderful experience both times now

I can not recommend this company highly enough. ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Twice now they have helped me source a particular shape of glass and engrave a set for me. Small personal use order where other places have large minimum order requirements. I will 100% use them again for the next required drinks vessel!
Thank you!!!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous service and lovely gift

Fabulous service and lovely gift. I was struggling a little with my design needs, so sent an email for assistance. Help was provided very promptly and came up with perfect design for the pint glass. The turn around for the gift was very quick (arrived in 2 days of order). Would definitely recommend.

December 6, 2024
Unprompted review

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