Peter Millar UK Reviews 77

Great products but turned out to be too small. Quick and efficient delivery and email response to let me know that return was processed.

I live in the UK and cannot fault the service I received. My items were delivered earlier than expected. The quality of the clothes is first class and fit well. I returned a couple of tops. Returns are free to post and I just dropped them at my local Co-op. My refund was quickly processed. Cannot fault Peter Millar at all!

Great service arrived quickly all packed very well. Such a pleasure to open. First class golf clothes. I love them and always a very good sale. Had to send one top back but only because too long for me. That would be my only criticism please make some petite sizes.

I had to send back a couple of shirts as too big.Dropped them of at the DPD collection shop and within a week I received an e mail stating that all was in order and my debit card would be credited within 3 to 5 days.
Quality service

Products good, customer service not.
Placed order only to be advised 5 days later that 1 item was unavailable I return slip enclosed with package
Chased customer service for a label who promised to send one but didn’t
2 items eventually returned - 7 days later I had to chase for a refund.

quality clothing. Deliveries are quick and managed well. If a return is necessary, this is easy to sort and basically hassle free

Nice clothes but it’s looking like 3 weeks to get my refund - unlike the immediate debit from my own account when I buy. Poor comms and poor service in this regard.

The return process needs to improve. They give you a free return label with DPD which is great as they receive the return quickly. 10 days later and several emails still no refund. Had to phone in the end and just get the usual response of we are busier than normal. This happens all the time and I buy a lot of Peter Millar goods. If others can provide good service so can PM. Sort it out.

I have found that every time l phone and whoever l speak to they could not be more helpful.

my whole experience today was very disappointing sent back goods over two weeks ago and didn'tget credit for them after a lot of time being pushed off with different people even DPD your delivery people I get somebody who tells me it had got lost in his trey and would get credit arranged

Product is great; customer service or “concierge” is not great. I had to return items to take advantage of a change in the sale price (30% to 50% off which is a big change in 3 days). Mind you that change to the sale price happened BEFORE I even received my product. I emailed and emailed with NO answer until after I went through the hassle of returning and repurchasing. Then all of a sudden Deana responds right away.

Now I’ve sent back the product, they received it 8 days ago, and I’ve emailed 3 times for my refund with no response.

You’re a brand that sells high end golf gear and your service is far from matching the product. $100+ polos with cut rate service. It’s not a concierge.

Please refund my money.

I have been buying Peter Millar clothing for many years. Recently, the quality is so poor and the price has not gone down. What is happening to the company?

Excellent quality of clothing and extremely efficient customer service.
Will certainly remain another frequent and loyal customer .

Great quick service,quality product
Will be back for more

Definitely one of the best companies to deal with. Top quality clothing. Simple order process and speedy delivery. Great returns policy with prompt credit back to credit card.

The service was great just not sure about the email i received. It tells me i should get a refund in 3-5 working days but all i want is a larger size. Not sure where i am with this now?

I continue to be delighted with the products & service I receive from Peter Millar. I don't think there is a golf clothing brand to compare to PM at the moment.

Quality clothing for both on and off the Golf course, I always buy Peter Millar clothing, I find the quality and fit really good, far superior to other brands in a similar price bracket. Returns policy and procedure is quick and efficient.

I like Peter Millar clothing - it is of a very good quality and the sizing works. I had an issue and they sorted out very quickly. Overall an excellent company, with excellent customer service providing an excellent product.