Petmoves Reviews 112

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I contacted Petmoves Intouk while arranging pet transport from Paris to the UK. For context, I reached out to 11 different pet transport services, built an Excel spreadsheet comparing pet... See more

Rated 2 out of 5 stars

Good service, but super pricy and we were very worried the driver would fall asleep. It was a long day for us, but driver was clearly tired. I stayed awake so I could chat with him to make sure he w... See more

Company replied

Rated 1 out of 5 stars

I had booked Pet Moves in July to assist with the transfer of my dog from New York to London in Oct and paid Barry a 50% deposit (£900). In Sept, I spoke to the French Consulate in New York, who advis... See more

Company replied

Rated 5 out of 5 stars

Barry was so helpful in getting myself & our Shih-Poo, Winnie, to London from the US via Paris. He was extremely kind & very caring of both of us, making sure we were comfortable, stopping as needed &... See more

Company replied


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2.8

Average

TrustScore 3 out of 5

112 reviews

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Rated 5 out of 5 stars

The dream solution to bringing my cat from Paris to London

After struggling to find a method to bring my cat from Paris to London, I was fortunate to discover PetMoves.

Barry and Edward provide an absolutely fantastic service and I am incredibly grateful for their prompt communication and the enjoyable drive for my cat and me from Paris to London.

I would easily give them and their service 5 out of 5 stars. Thank you so much, Barry and Edward!

September 6, 2020
Unprompted review
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Reply from Petmoves

Hello Nate, it was our pleasure to assist you with your relocation to the London, via Paris. Thank you for choosing Pet Moves, it's very much appreciated, by us. Barry & Edward , Pet Moves team.

Rated 5 out of 5 stars

5* experience - two cats from Mumbai to London via Paris

I transported two cats from Mumbai to London via Paris, and used PetMoves to assist with the transport.

Barry and his son Edward were amazingly helpful along each step of that journey. Edward made us feel extremely welcome after a long journey, and everything went through without any hiccups.

If you're looking to transport pets from France to the UK, I really recommend you use PetMoves!

Best,

Neer & Diana

September 4, 2020
Unprompted review
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Reply from Petmoves

Hello Neer & Diana, it was a privilege to assist you with your Pet Move from Mumbai to London via Paris. Thank you very much for taking the time to post your lovely feedback, it's much appreciated.
Kind regards Barry & Edward, the Pet Moves team.

Rated 5 out of 5 stars

I could not have been happier or more…

I could not have been happier or more satisfied with the service provided by PetMoves. Barry and Edward are both fantastic and they made a stressful process very smooth and easy. Anyone who is looking to make this move and wants to stay close to their little fur babies should absolutely use PetMoves. THANK YOU x 10000

August 10, 2020
Unprompted review
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Reply from Petmoves

Hello Sadie,
Thank you very much for taking the time to give us such a fabulous review, this not only helps us but also people who right now are trying to find a solution to getting their pets to the UK safely.

Rated 5 out of 5 stars

Highly recommendable

Highly recommendable. The best way to bring your cats from USA to UK. Since minute one we found problems to bring our loved pets to UK. Paperwork was confusing, we did not want to put them in the cargo, and there were constant delays in our flights. It would have been impossible to do without pet moves help. Barry and Edward have been really helpful through the whole process. They guided us step by step on how to get all of our documents ready to enter UK. After we landed in Paris, Edward drove us to London. Nice and quick trip. Our little cats spent the whole time sleeping in the car. Fantastic experience. Travelling abroad with cats is never easy but Pet Moves helps in making it possible.

August 7, 2020
Unprompted review
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Reply from Petmoves

Thank you very much for making the time to post your lovely feedback, it's very much appreciated, as we do try hard to make your Pet Move journey go as smooth as possible for both you and our furry friends.

Rated 5 out of 5 stars

Highly recommend!

Pet Moves made travelling from NYC to the U.K. so much easier! Moving abroad is always an ordeal but even more so when travelling with a pup. My dog, Belle, is a 12 1/2 year old 7lb Yorkie and the idea of putting her in the hold was a nightmare. I found Pet Moves and couldn’t be happier with the service. They made a highly stressful situation so much easier. Reliable, thorough, very flexible and understanding even when I had to change flights. Edward was kind, friendly and made going through pet reception an absolute breeze. Belle was very well taken of the whole time, as was I! Couldn’t recommend more!

August 6, 2020
Unprompted review
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Reply from Petmoves

Hello Hema, thank you very much for leaving your lovely feedback, it was a pleasure meeting you and taking care of you both. Our best, Barry & Edward @ team Pet Moves

Rated 5 out of 5 stars

Second time with Pet Moves: a great service to travel in and out the Uk with your pets

This is the second time I have booked the Pet Moves service. I drove back to Italy from London with my 2 cats, as well as I did 2 years ago when I had to move to London for work.Being very attached to my cats and aware of the restriction to bring them in and out the UK, I couldn't have found a better service/solution! Barry, the responsible/creator for the company has driven us from Folkstone to Paris Charles de Gaulle Airport. It has been again a wonderful service, mostly very easy and very relaxed/relaxing. My cats felt totally at their ease and they enjoyed the 5 hours trip. The plus of the service is that the owner can easily travel together them and you can even stay next to them and, in my case, I got the freedom to have them outside their travel bag , free to have a nap or to walk a bit while driving. We arrived to Paris airport safe, relaxed and without any problem. I recommend greatly to everyone this service, as it is very familiar and very comfortable in all its aspects. Surely it released any stress for my cats and my anxiety for this trip! Thank you. Riccardo

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

They were brilliant!

Barry and Edward helped me out when I was left down very badly by another company at the last minute. They were brilliant. The booking and information process was extremely easy and efficient despite the urgency, I was very glad that they let me travel with my cat (subject to appropriate social distancing measures) and the journey went very well. Edward is clearly a natural with animals and my very nervous cat was calm and relaxed during the long drive and afterwards - he was also very pleasant and reassuring to me. I would recommend Petmoves without hesitation.

July 20, 2020
Unprompted review
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Reply from Petmoves

Hello Kim, thank you very much for taking the time to leave your fabulous review.
We really try to make our customers and our furry friends travel, happy and stress-free, travelling in comfort in our air-conditioned luxury vehicles. Thank again, Edward & Barry.

Rated 5 out of 5 stars

Friendly efficient service

Friendly efficient service. Barry met me at CDG and transported myself and two large Labradors from Paris to Scotland. The dogs and I were able to travel in comfort and no stress as the dogs didn’t have to stay in their crates and could move around freely while traveling in the mini van. Barry’s knowledge and understanding of the whole process ensured we had the relevant paperwork in place and enabled us to cross from France to Uk without any issues.

July 3, 2020
Unprompted review
Rated 5 out of 5 stars

The Best and Only Pet Moves

Barry and Edward are the absolute best people to look after you and your pet, in what can be a long journey back to the UK, depending on where you are starting from. After using Pet Moves 3 times, I can totally say they are very special, caring people, the original pioneers in providing such a bespoke service, stepping in a much needed and vital part of the journey. Whenever bringing a pet I simply dream of the moment I meet Pet Moves in Paris, and start the last leg of the trip by road in their care.

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect trip/border cross with my dog!

I had an excellent experience with Pet Moves when bringing my dog to the UK via Paris in February 2020.
Barry was very helpful booking an almost last minute service and quickly sorting out my queries via email. Edward picked us up at CDG airport, helped us at the border checks and made sure everyone was comfortable all the way - the car was really nice and well equipped with doggy belts, bowls and blankets. They have an easy system to arrange the meet up at the airport and are available via whatsapp all the time. The drive was very smooth with perfect breaks tailored to our needs. My dog Minnie was relaxed even after a long flight (we flew from Brazil). Edward was attentive, kind and professional. I couldn’t be happier! Thank you all very much! 🐾💕

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

We used Pet Moves in late December 2019…

We used Pet Moves in late December 2019 to bring our cat from the US to the UK. Barry was really helpful and communicative before the move took place, ensuring we had all of the right documents before we took flight and willing to accommodate our many questions.

The travel was as smooth as can be, from before pick to drop off and everything in between. His son, Edward ended up driving me and was friendly, kind, and informative. Once we got to the border of the tunnel, Edward came into the Pet Check in with me to make sure everything was good to go.

Overall, this was a fantastic service and a great alternative to bring our cat to the UK and avoiding placing her in the cargo.

We really appreciate your help Barry and Edward! Wish you all the best.

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

Marmalade and Pine LOVE PetMoves and…

Marmalade and Pine LOVE PetMoves and their humans do too! Pet Moves was excellent in every way in moving our two cats from New York to London via Paris. The arrangements with Barry were totally stress free and his son Edward, picked us up in Paris and drove us door to door to the London flat without a hitch. We could not recommend them more highly. They are true animal lovers and it shows in everything, from the special cat carrier seat belts to dealing with pet passport control. Thank you Barry and Edward!

December 23, 2019
Unprompted review
Rated 5 out of 5 stars

I recently moved from the US to Uk and…

I recently moved from the US to Uk and brought my little dog with me.
Barry and Pet moves were excellent in every way. The communication was easy and efficient in prepping for the move.
And the actual pick up and and journey could not have been smoother or more enjoyable.

Thanks, Barry. It was a pleasure.

December 18, 2019
Unprompted review
Rated 5 out of 5 stars

Top Notch International Pet Relo Service (Thank You, Barry!)

Barry made my experience of moving from Seattle, WA to London, UK with my beloved dog Enzo seem less daunting. Throughout the process, Barry was pleasant to deal with, courteous and highly professional. I would recommend Pet Moves to friends, family and truly to anyone else dealing with getting your pets into the UK - he really did make it a breeze. He is also unquestionably a huge animal lover, and this is someone you want (no, need!) on your international relocation team!

September 29, 2019
Unprompted review
Rated 5 out of 5 stars

CRITICAL and WONDERFUL service!

Barry made sure we got to the UK safe and quickly. He helped us survive a significant paperwork issue AT THE BORDER and we got across just an hour or so later. He provides convenience, professionalism, and critical expertise that helped us to navigate and survive the process. AND THE PETS WERE SO HAPPY!

August 11, 2019
Unprompted review
Rated 5 out of 5 stars

Petmoves was fantastic

Barry and his son, Edward, made the whole experience very easy. At first moving my dog from California to the UK seemed daunting. There was a lot of paperwork and things had to be done in a precise order and on an exact time frame. Petmoves was with us every step of the way and made it painless. Thanks Barry/Ed! Darran and Michele.

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Service, comfort, and peace-of-mind beyond reproach

"How do I move my pet to the UK?" It's a simple question that will take hours upon hours to research answers for, and one misstep can ruin the entire trip. Thankfully, PetMoves have successfully transported pets to the UK countless times and know the process very well, including all of the common pitfalls and mistakes. Add their knowledge with their excellent transportation service and you have a one-stop shop for easy, confident, comfortable transportation, even all the way to your door! We worked with Barry to prepare all necessary paperwork ahead of the trip (it's very detailed and easy to make mistakes), and his transport from Paris to our London flat was comfortable and completely free of worry. We would absolutely hire again! Thanks Barry!

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

Mexican Cat Immigration!

Barry helped me to immigrate to England with my cat, Vlad from Mexico!
I have to say that it was a relief to find a safe alternative after looking so much time for a way to enter the UK with my buddy.
The service was great, and the communication effective. I was certainly impressed by the logistics too!
It was a smooth trip, and he was prepared for any eventuality.
I would use this service again if needed, 100% recommended.

July 2, 2019
Unprompted review
Rated 5 out of 5 stars

Barry and Pet Moves was incredible

Barry and Pet Moves was incredible. Relocating from Phuket Thailand to London with 2 French Bulldogs was not a small move ! I am so happy that I found Barry to help. From start to finish he was so helpful and really put my mind at ease about everything. The communication was so quick and everything went right as planned. Barry was waiting for us in Paris ready to drive to London. We stopped along the way at some beautiful dog friendly parks as well. I couldn't recommend his service more ! Thank you again so so much from all of us. You made the start of a brand new chapter a seamless one !

June 11, 2019
Unprompted review
Rated 5 out of 5 stars

Least stressful part of move overseas!

In an overall stressful move to the UK, Barry and Pet Moves made what had a seemed to be the hardest part, actually a total breeze. Easiest and completely stress free process worth every penny! And Barry is lovely to chat with ☺️

May 7, 2019
Unprompted review

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