Petstuffgalore Reviews 144

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Great savings quick delivery. Will be back for my small animal needs. Many thanks

Rated 4 out of 5 stars

We ordered a fairly large animal flap as the small "kitty-sized," one we had would not allow a rather portly Jack Russell to pass through.It arrived as promised with installation instructions etc. How... See more

Rated 5 out of 5 stars

We were looking for a Feliway diffuser for cats. Most pet shops round us had no idea what we were taking about. I tried several companies on the internet but all but Pets Galore had vague delivery dat... See more

Rated 5 out of 5 stars

I bought six tunnel extensions for a cat flap - I shopped around and although I found similarly priced products elsewhere the postage costs were astronomical. Petstuffgalore posted all six for one low... See more

Company details

  1. Pet Store

Information provided by various external sources

We stock a huge range of pet supplies. Cat Flaps, Dog Flaps, Wafcol Dog Food, Vetbed, Barking Heads, Dog Loo and much more. Fast despatch with next day delivery available if required.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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Rated 4 out of 5 stars

Superb service but we were screwed!

We ordered a fairly large animal flap as the small "kitty-sized," one we had would not allow a rather portly Jack Russell to pass through.It arrived as promised with installation instructions etc. However, the screws provided with it were too long! First we tried to saw them down but that didn't work, so we then went and purchased some shorter screws but they were too small. We have used the original screws as a temporary measure, but as they protrude quite a long way out they are a potential hazard, so we shall have to have another excursion to the local, hardware store next weekend.

May 30, 2013
Unprompted review
Rated 2 out of 5 stars

BUYERS BEWARE

Gentleman unable to admit he'd made a mistake on item numbers on his web site. Told to return item "cheapest way possible". I have never returned something without at least obtaining proof of postage. Returned item at a cost of £4.00 to myself, he would not even refund half of this!! Would not recommend and will never use again.

April 18, 2013
Unprompted review
Rated 5 out of 5 stars

Super service!

Richard is always ready to help, fast delivery and perfect handling of the complaint.
I can highly recommend to shop here!

April 10, 2013
Unprompted review
Rated 5 out of 5 stars

Fab!

very easy to buy and was here quicker than expected - even over a bank holiday weekend! Will use this company again and will recommend to friends

April 4, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent company

The service was very fast I was so happy with the product I received and was good value for money. I would definitely recommend to anyone and I will be telling family and friends. Very very happy. :-)

March 7, 2013
Unprompted review
Rated 5 out of 5 stars

Stew

Super service and a fast delivery.
well done!!!!
regards
Stew

February 11, 2013
Unprompted review
Rated 5 out of 5 stars

Good service, saved money on product & postage

I bought six tunnel extensions for a cat flap - I shopped around and although I found similarly priced products elsewhere the postage costs were astronomical. Petstuffgalore posted all six for one low fixed charge. I had the goods within 48 hours, they were well packaged and I wouldn't hesitate to order from here again.

January 9, 2013
Unprompted review
Rated 5 out of 5 stars

Friendly, fast service

Needed product in a very small time dependant window, they were very helpful on the phone and product was delivered exactly when promised. Recommended.

December 27, 2012
Unprompted review
Rated 5 out of 5 stars

We got it wrong. Petstuffgalore got right

Buying a hiviz coat for our dog we thought we had measured our dog correctly, alas no, it was too large even for our Weimaraner , we posted it back from Scotland on Monday and received the correct size today Friday and all this the third week December. We enclosed a cheque for return postage ( well it was our mistake) Petstuffgalore dealt with our request rapidly and had the decency to return the cheque we had included for return postage. I would have pleasure in buying from this company and would certainly recommend Petstuffgalore.

December 14, 2012
Unprompted review
Rated 5 out of 5 stars

stress free!

Good prices, smooth purchasing and all the rest. Got my order in good condition and very quick. Will certainly use it again and recommend!

December 12, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

I'm from Italy and the order arrived in less of a week... very very fast . Products are amazing. My dogs loves Nylon bones and they have a lot of them. Flecta Jacket for my bullmastiff is simply perfect... comfy and stylish ;). I also like the website because It is easy to find products and to order them. I defintely use this shop again. Thanks for your reliability .

November 6, 2012
Unprompted review
Rated 5 out of 5 stars

Great!!!!

Excellent service. Didn't wait long for goods. Good value. Will defintely use again. Highly recommended.

October 31, 2012
Unprompted review

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