Very helpful interaction with Steven, Luke and Zach throughout our recent purchase. A lovely and very knowledgeable team without any pressure selling. Would highly recommend.
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See what reviewers are saying
Absolute awful experience buying a car from these people,picked up a car from them and 3 days later I phoned to tell them the engine management light had come on(they have no record of the calls b... See more
Just an update on V5 we had to apply for a new V5 because when we contacted DVLA about the application from PhilipPaul they told us that they had not had an application from them ( this is nearly a mo... See more
fantastic service from all of the staff especially Stephen when my son was buying his first car, nothing was too much trouble and he made the whole process easy and pleasurable. Will be back again... See more
3.4
Average
27 reviews
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Process of buying used cars made…
Process of buying used cars made easy,Good service provided by Stephen,no pressure sales tactics,just honest helpfull advice from start to finish
June 26, 2023
Unprompted review
Car lasted 8 months
Car lasted 8 months. We bought a car from here 8 months ago for the wife, was a dark grey seat Ibiza diesel, £4500, and have had nothing but trouble with it, it was in an out of the garage multiple times due to cutting out and things going wrong all the time, the rac being called multiple times to help recover the vehicle, we had taken out extended warranty also and still it wasn’t enough to fix the car as everytime it went in a couple days later something else would go wrong, as far as I’m aware with the warranty it has a few grand spent back on the car from what the garage have said, rac would diagnose a problem and the garage would diagnose a different one, it started to become dangerous due to the car being unpredictable and cutting out in dangerous place, now Phillip Paul did take the car back every time to try fix it but to no avail and we was left 4.5k out of pocket with a car that lasted 8 months, we decided to get rid before the car eventually wouldn’t work at all and we would be left with scrap, Phillip Paul bought it back from us for 2k so we are now down 2.5k no car and these are up 2.5k and the car back. The wife was obviously upset and doesn’t want to use the dealership again. I’d imagine a response will be made to this review but what is stated here is factual.
April 2, 2023
Unprompted review
Do not trust
Do not trust this dealership at all cost! They are very good on the phone and you feel you have to trust their words about the quality and the standard of the car you are looking to buy. This is what happened to me! They sent me videos of the car which looked good for the price and the milage. However, when I turned, the consol was damaged, which they failed to mention. Areas of the dashboard look tired, which is suspicious for the low milage of the adverted (31000 miles). Do not deal with them! Be prepared to pay a bit more money by going to real dealership such as BWM / Audi. Professionalism, honesty and integrity are important qualities, which they are clearly lacking.
July 7, 2022
Unprompted review
Mess about!
Good at selling you a car but the customer service after sales is appalling.
Was told car had full history to find it didn’t! I’d never purchase from here again
May 7, 2021
Unprompted review
Philip Paul Car Sales Oswestry
After buying a car with Philip Paul Car Sales it developed a Engine fault just within there 3 month warranty period. I have to say that they were extremly helpful and professional about the situation and arranged for the car to go to the main dealers for repairs.I would not hesitate to buy another vehicle from these guys. Well Done
February 24, 2021
Unprompted review
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