Phone Bar Reviews 

187
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely first class service! Sent phone on a friday evening, was returned fully fixed on tuesday! Quickest service humanly possible! Went for these guys as they offered credit but certainly no comp... See more

Company replied

Rated 5 out of 5 stars

Absolutely incredible experience with PhoneBar. Sent off my Samsung S22+ that had a broken screen on Friday 13th Feb and it was with them next day, it was in the post on Tuesday by special delivery... See more

Rated 4 out of 5 stars

Excellent service, kept me informed all the way through the repair, extremely fast service, had the repaired item back to me within 4 days, amazing. Only one criticism is that I received no paperwork... See more

Rated 5 out of 5 stars

Unfortunately after sending my S22 to Alex at Phone Bar it went missing courtesy of Royal Mail tracked 48 service. Maybe putting Phone Bar on the label didn’t help .As soon as driver picked up parcel... See more

Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Computer Repair Service

Written by the company

We repair most mobile phones and tablets, usually in-store, the same day. We also offer a nationwide repair service where we repair and ship within 24 hours. For Apple repairs we use Apple Certified Repair Technicians, and we offer genuine parts repairs that come direct from Apple. We use Apple repair processes and diagnostics to ensure a safe & efficient repair.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

187 reviews

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4.7

All reviews

(187)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent service

Excellent service, kept me informed all the way through the repair, extremely fast service, had the repaired item back to me within 4 days, amazing. Only one criticism is that I received no paperwork back with the item. I would have liked some form of receipt with a list of what was fixed

January 28, 2025
Rated 5 out of 5 stars

I recommend these highly not just for…

I recommend these highly not just for service but for price as well.
I had a Iphone 11 that had frozen during an update i had tried everything over several days to sort it but had no luck , i took it to these in the morning and with an hour or so it was fixed and i was able use it again 5* and they didn't charge the earth to do it

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Used phone bar over the last few years for accessories and can't fault them

November 26, 2024
Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service! This business made the entire process of getting a repair so easy from start to finish! When I didn't know what fix would work for my broken phone the lovely email rep was very kind and patient in advising me, and because of their mail-in service it could all be completed with very little hastle. It saved some very important data I was worried may have been lost forever that I'd been fretting over for an entire week virtually overnight. I'll definitely be remembering them for the future and reccomending them to friends!

Thanks so much!

November 30, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad customer service and very rude…

Very bad customer service and very rude lady running the place, complains about customers not paying with cash because they have expensive bank charges, very unprofessional to give that information to customers, you would think that in the current economy they would be happy with any sale, I was buying 4 stylus pens which they totally over charge for at £1 each that you can buy far cheaper from Amazon at around 28p each, if I didn't need them quickly I wouldn't have bothered, and I won't be back.

November 22, 2024
Unprompted review
Phone Bar logo

Reply from Phone Bar

Hi Chris,

Thanks for providing your feedback across multiple platforms.

Our original response as before is listed below.

I’m sorry to hear you weren’t happy with the service today. As a small business, we always encourage customers to pay with cash when possible as it helps cut down on the card processing fees.

I hope you have a better weekend, and we hope you’ll give us another chance again soon!

Rated 5 out of 5 stars

Perfect …

Excellent communication and prompt delivery. Wonderful item. Exactly what I wanted. Thank you!

November 7, 2024
Rated 5 out of 5 stars

Absolutely over the moon that I sent my…

Absolutely over the moon that I sent my pixel 7 to Phone Bar, speedy service and my phone is back up and running again. Honestly one happy lady. Would happily send my phone there in the future if anything happens again(hopefully not) At first I was worried because it was so far away from where I live, but the simple postage and packaging and free return was so easy. Thanks again Phone Bar you are truly amazing 😊❤️

November 9, 2024
Rated 5 out of 5 stars

A35 5g cover

The cover for my A35 5G phone is fantastic. It allows for effortless use of the phone while providing excellent protection.

November 8, 2024
Rated 5 out of 5 stars

Great service

Great service. Ordered the new screen arrived the next day. Took the phone up and it was repaired within a couple of hours. Excellent all round thanks

October 31, 2024
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Everyone was so friendly and professional. I sent my iPad in for a full screen replacement. Very reasonable price and I had my iPad back looking brand new in under 48 hours! They even put a screen protector on for me before returning it. I couldn’t be happier with the service or the quality of the work.

July 24, 2024

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