Phone Bar Reviews 

187
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely first class service! Sent phone on a friday evening, was returned fully fixed on tuesday! Quickest service humanly possible! Went for these guys as they offered credit but certainly no comp... See more

Company replied

Rated 5 out of 5 stars

Absolutely incredible experience with PhoneBar. Sent off my Samsung S22+ that had a broken screen on Friday 13th Feb and it was with them next day, it was in the post on Tuesday by special delivery... See more

Rated 4 out of 5 stars

Excellent service, kept me informed all the way through the repair, extremely fast service, had the repaired item back to me within 4 days, amazing. Only one criticism is that I received no paperwork... See more

Rated 5 out of 5 stars

Unfortunately after sending my S22 to Alex at Phone Bar it went missing courtesy of Royal Mail tracked 48 service. Maybe putting Phone Bar on the label didn’t help .As soon as driver picked up parcel... See more

Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Computer Repair Service

Written by the company

We repair most mobile phones and tablets, usually in-store, the same day. We also offer a nationwide repair service where we repair and ship within 24 hours. For Apple repairs we use Apple Certified Repair Technicians, and we offer genuine parts repairs that come direct from Apple. We use Apple repair processes and diagnostics to ensure a safe & efficient repair.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

187 reviews

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4.7

All reviews

(187)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Totally amazing service drop my son's phone off for a new screen had it back in 1 hour fully working again happy soon equals peaceful life

May 29, 2024
Rated 5 out of 5 stars

iPhone 14 case 

I recently bought a case for my iPhone 14 max. It arrived promptly and appears to be a good quality. It’s well designed with slightly raised edges to protect the screen in the event of the phone being dropped. I can definitely recommend this company.

April 17, 2024
Unprompted review
Rated 3 out of 5 stars

It said good condition for the phone I…

It said good condition for the phone I bought nearly 300 pound for it and it was in average condition to be fair but apart from that good service

April 7, 2024
Phone Bar logo

Reply from Phone Bar

Hi Steven,

Thanks for your review - I’ve checked your order and it seems you didn’t buy a phone from us, you purchased the phone case from us.

We hope you like it!

Rated 1 out of 5 stars

delivery delay

It's the first time I've bought something in the UK that takes several days to arrive, tomorrow it will be 7 days since I bought the product and it still hasn't arrived, it's a shame

December 31, 2023
Phone Bar logo

Reply from Phone Bar

Hi there,

I’m so sorry to hear you’re unhappy waiting for your item.

I can see you’ve ordered a direct delivery item which is 3-5 working days - ordinarily it should have been delivered by Friday, however the bank-holiday for New Years Day means you’ll receive it by Monday.

Hope that helps, please let us know if we can do anything else to assist.

Rated 1 out of 5 stars

Not received my item yet

December 15, 2023
Phone Bar logo

Reply from Phone Bar

Hi Beth, I’m sorry to hear you haven’t received your item yet.

I’m looking at the tracking now and it shows it was posted through your letter box at 5:14pm yesterday evening.

If you’re still having trouble we always recommend contacting us first before leaving a review as we can respond to emails quicker than a review.

Please contact the team if you still need help at hello@phonebar.co.uk

Rated 5 out of 5 stars

Great service

The easiness of ordering the repair and how I was kept informed. One the parts where received and I took my phone into store it was ready for me in 2 hours

November 17, 2023
Rated 5 out of 5 stars

Perfect

Perfect , communication and fixed phone very fast , I posted special delivery and got it back next day in morning superb service , phones like new again

November 11, 2023
Rated 5 out of 5 stars

Excellent service

Sent my phone in to have my s22 ultra screen replaced using first class sign for as I wanted to make sure it got there safely and little did I know I got a email a day or two later saying it was completed and on its way back to me, at this point I didn't even know they had my phone let alone they had fixed it and sent it back, the turn around time was excellent now I haven't used the phone properly to check the screen quality but going by there service so far I'm sure it's anything but excellent.

November 5, 2023
Rated 5 out of 5 stars

Excellent service

Excellent service. Called me when they noticed an odd item amongst the order which didn’t fit my phone which they didn’t have to do. Delivery as described and all products are good quality
Highly recommended

November 8, 2023
Rated 5 out of 5 stars

Superb service!

Superb service!! Sent my iPhone for new screen and housing, it was repaired and posted back to me the same day they received it! Looks like, and operates like a brand new phone again!! Cannot recommend Phone Bar enough….thank you guys!!!

October 28, 2023

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