The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Gary Cheshire attended for a day of testing today. He carried out the work with the minimum of disruption, working around staff and the needs of the relevant service area. Highly commendable, effic... See more
Company replied
Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more
Company replied
We have been using PHS Compliance for many years now and they undertake our yearly PAT requirements for all our Media Equipment. We always recieve an excellent service form booking the visit and recie... See more
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Company details
Written by the company
We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.
Contact info
Kidglove road, WA3 3GR, Golborne, United Kingdom
- www.phscompliance.co.uk
5.0
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joanne Collier is an extremely helpful…
Joanne Collier is an extremely helpful individual. Her timely responses with PPM dates and bookings is keeping clients compliant and it is greatly appreciated. Unfortunately we don't have this experience every time with PHS so Joanne is a breath of fresh air.
February 20, 2026
Unprompted review
Reply from phs Compliance
Hi Lucy, thank you so much for taking the time to leave this great review for Joanne. I'm disappointed to hear your comments about a poor experience and do apologise for this, but hopefully now we are back on the right track. My name is Hayley and I'm the manager of the Customer Services team so if you would like to discuss anything further my email address is hayleykettle@phs.co.uk, please feel free to reach out. Thank you again, Hayley
Reply from phs Compliance
Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.
Engineer came to our store today and…
Engineer Craig came to our store today and was very efficient, didn’t disturb our work and cracked on and got the job done
February 19, 2026
Unprompted review
Reply from phs Compliance
Thank you so much for taking the time to leave this great review for Craig! We look forward to seeing you again soon.
Riyadh done excellent work
Riyadh done excellent work. Danger removed
February 19, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Riyadh, we look forward to seeing you again soon.
Reply from phs Compliance
Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.
Gary Cheshire was Excellent and…
Gary Cheshire was Excellent and efficient.
February 13, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon. Thanks, Hayley
Smooth & efficient
Smooth & efficient
Pleasure to deal with
Would highly recommend
February 13, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review! We look forward to seeing you again soon.
PHS Engineer Craig
The engineer Craig made short work of testing all the equipment in the offices and clinic rooms, working around staff and patients.
February 12, 2026
Unprompted review
Reply from phs Compliance
Hi Tracy, thank you so much for taking the time to leave this great review for Craig! We are delighted to hear your feedback and we look forward to seeing you again soon.
Great experience this week with Matt…
Great experience this week with Matt completing PAT.
Nothing but praise from all the building staff. Matt was professional and a pleasure to have onsite. He’s a credit to your team.
February 12, 2026
Unprompted review
Reply from phs Compliance
Hi, thank you so much for taking the time to leave this great review for Matt! We look forward to seeing you again soon. Thank you, Hayley
Ollie came to do our testing today
Ollie came to do our testing today, polite and worked well around customers and staff, see you same time next year
February 12, 2026
Unprompted review
Reply from phs Compliance
Hi Mark, thank you so much for taking the time to leave this great review for Ollie! We are delighted to hear your feedback and look forward to seeing you again soon. Thank you, Hayley
Very polite
Very polite, friendly and helpful chap. Craig Heneghan came to carry out pat testing @Albion clinic made the process very easy and smooth, thank you
February 12, 2026
Unprompted review
Reply from phs Compliance
Hi Susan, thank you so much for leaving this great review for Craig. We are delighted to see your feedback and we very much hope to see you again soon. Thank you, Hayley.
Gary attended the…
Gary Cheshire job 1383605 attended the practice and did a great job. Always friendly and professional. Very supportive and explained issues as they arose.
February 5, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon. Thank you, Hayley
Reply from phs Compliance
Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.
Beth called and arranged the PAT…
Beth called and arranged the PAT testing on the day we were available, very helpful, professioanal.
February 11, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Beth! We look forward to speaking to you again soon.
Craig Heneghan at Crickets Lane Clinic…
Craig Heneghan spent a day and a half PAT testing the entire clinic, he worked quietly and quickly and made sure he’d been in every room, great job, nice fella
February 10, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.
Gary come to do the PAT testing and was…
Gary come to do the PAT testing and was fantastic!
February 9, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.
Riyadh at Poppy's Funeral
Riyadh was very discreet, important in our line of work (funeral directors). He worked independently and quietly and sorted the problem, which had been identified previously.
February 6, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for our engineer Riyadh! We look forward to working with you again soon. Thank you, Hayley
Amazing service
Beth was so helpful (especially as had to delay the PAT testing) great communication and Nick who did mine went above and beyond and was amazing!
February 4, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for Beth and Nick! We are delighted to hear your feedback and we look forward to seeing you again soon. Thanks, Hayley
Very friendly gent
Very friendly gent. Efficient and jolly. Thank you
February 5, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review for our engineer Gary! We look forward to seeing you again soon.
Best service ever received from Riyad
February 5, 2026
Unprompted review
Reply from phs Compliance
Thank you for taking the time to leave this great review! We look forward to seeing you again soon.
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