⸻ ⭐️⭐️⭐️⭐️⭐️ I absolutely love Pineapple Island! Their bracelets are beautiful, well-made, and have that perfect laid-back, beachy vibe. I’ve bought several now and each one feels unique. They’... See more
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Review summary
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I bought an anklet from the Surfers Against Sewage collection for my wife's 65th birthday. Not only is this a great looking item, the most inportant factor was the sustainability factor. I love what y... See more
Company replied
Leah is so helpful and the jewellery is great quality. I had a little issue with delivery, it got lost in the post but Leah sorted everything incredibly quickly. Now my items have arrived I'm so... See more
Bought from here a few times before and always a good experience with lovely, well made products with that sea and surf vibe. Items I have bought are well made and last, anklets I have purchased stand... See more
Company replied
Company details
- Jewelry Store
- Beach Clothing Store
- Clothing Store
- Fashion Accessories Store
- Jewelry Designer
- Online Marketplace
About Pineapple Island
Written by the company
Fashion that doesn't cost the Earth
Born in 2008, from a journey of solo-travel and self-discovery, Pineapple Island exists to introduce the fashion industry to jewellery and clothing that won't cost the Earth.
With every product made, we enable sustainable job creation for our makers in Bali and the UK. By cutting out big factories, we get money directly into the hands of smart & resourceful artisans.
How we create
We are a small team based along the South Coast of the UK in the seaside town of Bournemouth. We work closely with a studio in the heart of Bali, where we have a full time designer and part-time group of outworkers who create Pineapple Island jewellery as a second income.
With our head designer in Bali, we work together to create affordable jewellery and clothing for our customers to look good and feel good!
What we create
From beaded anklets to waterproof bracelets, all of our products are surf and sunshine inspired. We have most recently launched an organic clothing line and 100% recycled plastic jewellery collection in partnership with Surfers Against Sewage. It is our goal to continue to work on creating products sustainably and to continue to collaborate with incredible charities across the UK.Contact info
Pineapple House, BH9 1PA, Bournemouth, United Kingdom
- retail@pineapple-island.com
- www.pineapple-island.com
4.8
Excellent
4K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Happy customer
I have nothing bad to say about pineapple Island, really good quality price fast delivery excellent service 👌
September 20, 2024
Reply from Pineapple Island
Hi Paul,
Thank you for your wonderful feedback! We're thrilled to hear that you have such a positive experience with Pineapple Island. It's great to know that you appreciate our quality, pricing, and fast delivery. Your support means a lot to us, and we look forward to serving you again soon! 👌
All the best
Nikki :) x
favourite jewellery shop
i order from pineapple island whenever i have money to spend on myself, and i am always pleased with what i receive. delivery is always on time, product is always good quality, and the website and customer service is perfect.
September 30, 2024
Unprompted review
Reply from Pineapple Island
Hi Grace,
Thank you for your amazing feedback! We're delighted to hear that you consistently enjoy your orders from Pineapple Island and appreciate the quality of our products. It's great to know that our delivery and customer service have met your expectations as well. Your support means so much to us, and we can’t wait to serve you again!
All the best
Nikki :) x
Absolutely love my necklace
Absolutely love my necklace. Always struggle to find the right length for a reasonable price and this is perfect. Really good quality and delivered quickly too. Will definitely buy again!
September 20, 2024
Unprompted review
Reply from Pineapple Island
Hi Kelly,
Thank you for your fantastic feedback! We're delighted to hear that you absolutely love your necklace and found the perfect length at a reasonable price. It’s great to know you’re satisfied with the quality and quick delivery. We appreciate your support and look forward to serving you again!
All the best
Nikki :) x
Trustworthy
I had an issue with one of the products snd the customer service was quick and easy. Would order again.
September 9, 2024
Reply from Pineapple Island
Hi there,
Thank you for your feedback! We're glad to hear that our customer service was quick and easy in resolving your issue. Your satisfaction is important to us, and we appreciate your willingness to order again. We look forward to serving you in the future!
All the best
Nikki :) x
Reply from Pineapple Island
Hi there,
Thank you for your feedback! We're thrilled to hear that you enjoyed our items and appreciated the quick delivery. Your support means a lot to us, and we look forward to serving you again soon!
All the best
Nikki :) x
Lovely products and great for holiday…
Lovely products and great for holiday and everyday wear.
Return to order more after my first purchase
September 9, 2024
Reply from Pineapple Island
Hi Helen,
Thank you for your wonderful feedback! We’re delighted to hear that you find our products lovely and suitable for both holiday and everyday wear. We appreciate your decision to return and order more after your first purchase. Your support means a lot to us, and we look forward to serving you again soon!
All the best
Nikki :) x
Great company to deal with.
I ordered a shell choker necklace from Pineapple Island, unfortunately the one that arrived had a fault, so I got in touch - I received an immediate response, and a new one was sent out ASAP- I wore it the other day and it's lovely!
I really appreciate the fantastic customer service too! Thank you😊
September 12, 2024
Reply from Pineapple Island
Hi Natalie,
Thank you for your thoughtful feedback! We're so sorry to hear about the initial issue with your shell choker necklace, but we're thrilled that our team was able to resolve it quickly for you. It's wonderful to know that you love the new necklace! We truly appreciate your kind words about our customer service, and we look forward to serving you again soon! 😊
All the best
Nikki x
Reply from Pineapple Island
Hi Geraldine,
Thank you for your review we really appreciate it. So happy to hear you find our products great. Hope to serve you again soon.
All the best
Nikki 😊 x
Fabulous anklets
Fabulous anklets. High quality manufacture and great colours / materials too. So much better than stuff you find at festivals and souvenir shops on holiday
September 25, 2024
Unprompted review
Reply from Pineapple Island
Hi Jane,
Thank you for your fantastic feedback! We're thrilled to hear that you love the anklets and appreciate their high-quality craftsmanship and vibrant colors. It’s wonderful to know that you find them superior to typical festival or souvenir shop items. Your support means a lot to us, and we look forward to serving you again soon!
All the best
Nikki :) x
Jewelry
Delicate necklaces, cute anklet….your products are so fab. Really pleased with my purchases
September 9, 2024
Reply from Pineapple Island
Hi Elizabeth,
Thank you for lovely review. So happy to hear you think our jewellry is fab! Hope to see you shop again soon.
If you ever have any questions about our products. Please reach out.
All the best
Nikki 😊 x
Exceptional company
Always posted quickly & very satisfied with the products received…
September 2, 2024
Reply from Pineapple Island
Thank you so much for your lovely review! We're thrilled to hear that you're happy with both the speedy delivery and the products. It really means a lot to us!
Warm regards,
Nikki @ Pineapple Island 🌴 x
Beautiful necklace and fantastic…
Beautiful necklace and fantastic service thanks very happy
September 2, 2024
Reply from Pineapple Island
Hi Jacqui,
Thank you so much for your kind words! I'm so glad you're happy with your necklace and the service you received. It means the world to us!
Warmest wishes,
Nikki @ Pineapple Island 🌴
Reply from Pineapple Island
Hi Faris,
I'm really sorry to hear that you're unhappy with your experience. We'd love the opportunity to make things right for you. Please contact us at retail@pineapple-island.com so we can assist you further.
Best wishes,
Nikki x
Great service arrived promptly
Great service arrived promptly. Earrings are as described on website.
September 5, 2024
Reply from Pineapple Island
Hi Helen,
Thank you for your positive feedback! We're glad to hear that you received your earrings promptly and that they matched the description on our website. Your satisfaction is important to us, and we appreciate your support! If you need anything else, feel free to reach out.
All the best
Nikki 😊 x
Beautiful jewellery
Very clear website and products are even nicer than the photos. Excellent delivery time and communication regarding my order throughout. Would highly recommend and shop again
September 14, 2024
Unprompted review
Reply from Pineapple Island
Hi Jo,
Thank you for your wonderful feedback! We're thrilled to hear that you found our website clear and that our products exceeded your expectations. We're also glad you were satisfied with our delivery time and communication. We appreciate your support!
All the best
Nikki 😊 x
Ordered the cowri necklace and they…
Ordered the cowri necklace and they were such good quality I ordered 4 more. They’re the best I’ve found
September 2, 2024
Reply from Pineapple Island
Hi Rachel,
Thank you for your fantastic review! We're so happy to hear that you love the quality of the cowrie necklace so much that you ordered more. It's wonderful to know they are the best you've found. We appreciate your continued support and look forward to serving you again!
All the best
Nikki 😊 x
Reply from Pineapple Island
Hi there,
Thank you so much for your kind words! We're delighted to hear that you love our shop and the products we offer. Your support means a lot to us, and we look forward to continuing to serve you
All the best
Nikki :) x
Pretty bracelets
Pretty bracelets, bought as a gift. A star lost because I paid an extra £1.50 for a gift box, not realising it was just the box it came in. I opened it and then it was too late to use for the gift. I think that should have been made clearer.
August 28, 2024
Reply from Pineapple Island
Hi Sarah,
Thank you for your feedback. We're glad you liked the bracelets and appreciate your input regarding the gift box. We apologise for any confusion and will work to make our gift box option clearer in the future. Your comments help us improve, and we hope to serve you again soon!
All the best
Nikki 😊 x
sent the wrong bracelet
sent the wrong bracelet, sent me one that was “out of stock” instead of the one i actually ordered
September 14, 2024
Unprompted review
Reply from Pineapple Island
Hi Paulina,
We apologise for the mix-up with your order. It’s disappointing to hear that you received the wrong bracelet. Please contact our customer service team retail@pineapple-island.com so we can resolve this issue promptly and ensure you receive the correct item. Thank you for your understanding.
All the best
Nikki x
Very pretty bracelets!!
August 30, 2024
Reply from Pineapple Island
Hi Joanna,
Thank you for your feedback! We're delighted to hear you love the bracelets. Enjoy wearing them!
All the best
Nikki 😊 x
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