Honestly such good brow gel! Lovely packaging too. Not often I leave reviews but I will deffo shop again :) so affordable compared to the usual high end brands I buy… and better! Constructive crit... See more
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Review summary
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Very happy with delivery time and my order. I ordered lip liner, lipstick, lip glaze and cream blush. It was sent quickly and arrived 2 days later. Beautifully packaged products, so cute! And the ma... See more
Company replied
I had a small issue that I raised with the company and they sorted it out immediately The lipstick was lovely and kept lips reallyoisturised and natural colour. Amazing customer service and that's... See more
Always loved pink honey products! Been using them for years! Always amazing formulas and always better than I expected! Their customer service is amazing also. 10/10.
3.5
Average
174 reviews
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Replied to 71% of negative reviews
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Purchased the lipstick, lipgloss and lipliner .
Purchased the lipstick, liner and gloss. Where to start. Lipliner colour (pretty girl) - Not a nice finish on me and wipes off in seconds, no staying power. Lipstick colour is dead (Delilah) and looks like foundation or concealer on the lips. The lipgloss (Angelic) looks a really nice shade in packaging but the pigment is lost on lips and the worst part is the texture feels really cheap and tacky when applied. Packing is ok. The only positive I have to give. Feel utterly cheated. Better lip liners in Poundland or glosses/lipsticks in drugstore brands. I wish I I never bought any of it!
April 27, 2026
Unprompted review
I placed an order with Pink Honey and…
I placed an order with Pink Honey and for some reason it put it for collection not delivery. I have tried multiple times to contact the company to sort this out but no response. Very disappointing!
My order number is #238904
added my order number and still waiting for it to be resolved!
April 23, 2026
Unprompted review
Reply from pinkhoney.co.uk
Hi Karen! I'm so sorry to hear you're having issues contacting us. Please leave your order number on the review and i'II will raise this immediately with our CS and get them to contact you. Thanks!
I tried to give them a second chance
I attempted to give them another chance after hearing many positive reviews about their BFF cream bronzer. I purchased the lightest shade available, which is also recommended for olive tones per the product description. However, both shades turned out to be too orange and too dark for me, even though I am not pale. They refused my request to return both products, despite them being unused, which breaches the Customer Rights Act as in previous cases. This brand hasn't made any improvements.
Additionally, there are no broken seals on any of the boxes since there weren't any. Under the Customer Rights Act, I am legally permitted to return an unused product for a full refund. Being a small business does not exempt you from this law, so I will have to open a dispute with my bank.
April 10, 2026
Unprompted review
Reply from pinkhoney.co.uk
Hi Jesse, sorry to hear about the issues you've had. We cannot accept returns on cosmetic items if the safety seal has been removed due to hygiene reasons - this is likely why your return was not accepted. If this is not the case and your safety seal was in tact, please let me know your order number and I can look into this further for you.
Update: Hi Jesse, all bronzers have a plastic seal on the box, once this seal is removed, the item is opened and is unable to be resold due to hygiene reasons.
Thanks
Beautiful
Bought their lip liner, lipstick and lipgloss. I’m over 50 and their products are so lovely! Best I’ve used. Please can you do more colours in your lip products please. Will be ordering more.
April 2, 2026
Unprompted review
Reply from pinkhoney.co.uk
Hi Vanessa, Thanks for your kind review!! So glad you love. We're always working on new colours so keep an eye on our socials!
First time ordering from pink honey
First time ordering from pink honey. I ordered the cream blush and my skin had a reaction to the product. Not blaming them as a company as these things happen. I contacted customer service to see if I could return the item or if the could offer a refund because it's waste of money when I cannot use. Absolutely awful customer service they were not interested in providing me with any help. It's a shame because they could be a good business if they offered customer service. I will not order again and I will not recommend to anyone.
April 8, 2026
Unprompted review
Reply from pinkhoney.co.uk
Hi Amy, So sorry to hear you've had an allergic reaction to the blush! Unfortunately, as per our T&C's we cannot accept returns on used products due to hygiene and safety reasons. We appreciate your feedback and hope we can help find a more suitable product for you in the future!
Reply from pinkhoney.co.uk
Thank you for your review!
Bought the cola cube tint and hold
Bought the cola cube tint and hold. Was solid as if dried out. Emailed with pictures and a video. I’ve emailed again and no response. Waste of money. .#223022
March 24, 2026
Unprompted review
Reply from pinkhoney.co.uk
Hi Reidkir, This product is a solid hard product, It requires water to activate it and make it ready for use. Please see our socials for tutorial videos! Thanks.
It does the job!
It does the job and keep them in place nicely, I would definitely recommend.
February 23, 2026
Reply from pinkhoney.co.uk
Hi Cheryl, Thanks for the review! Glad you love your items!
Marked as Delivered, But No Parcel and No Support
I placed an order last week which was marked as delivered, however the delivery photo clearly does not show my parcel and was not taken at my address. I have thoroughly checked around my property and there is no sign of it.
I contacted customer service immediately, but six days later I have still not received a response. I am currently waiting for confirmation from Royal Mail to determine whether the parcel was delivered to the wrong address. Overall, this has been a very frustrating experience due to the lack of communication and support.
February 20, 2026
Unprompted review
Reply from pinkhoney.co.uk
Hi Saffron, I'm so sorry to hear you're having issues with your order! Please can you let me know your order number and I can look into this immediately for you.
It works. It works like their ads depict.
Excellent product. Swift delivery. Cute packaging.
January 26, 2026
Reply from pinkhoney.co.uk
Hi Juliet, thanks for your review! We're so glad you love your items and our service!
Love these lipsticks colour is exactly…
Love these lipsticks colour is exactly as described i will definitely be ordering again
December 29, 2025
Sent the wrong product
I ordered a lip liner, lipstick and gloss from a Facebook reel. It looked a gorgeous pink. I ordered the exact same three products. They arrived and I used them and the colour was nowhere near. They were brown. When I looked, the lip liner was the wrong colour. I contacted customer service to alert them to the error. There was no apology and they claimed they put a note in to say the liner I chose wasn't available and they had put another in. Firstly, there was no note. Secondly, they should have contacted me to offer me a refund or let ME choose a replacement and thirdly the colour was completely different! Don't bother, waste of time.
January 8, 2026
Unprompted review
Reply from pinkhoney.co.uk
Hi Aimee,
Sorry to hear you're not happy with your experience. If you'd like to let me know your order number I can look into this further and see if there's a resolution we are able to offer.
Thank you,
Lovely colours bought the lip liner
Lovely colours bought the lip liner, lipstick and gloss, not a great product doesn't stay on more than an hour, it's not highly pigmented, shame really as I was expecting a lot more.
October 24, 2025
Unprompted review
Fast delivery lovely products in…
Fast delivery lovely products in beautiful packaging
October 27, 2025
Reply from pinkhoney.co.uk
Hi Lisa, Thanks so much for the review! We're so glad you're happy with the products & service.
Reply from pinkhoney.co.uk
Thanks for your review Claire! We appreciate you!
Sharon's review 🩷 🍯
Beautiful products
Good delivery lovely packaging
Quality products
Love it 🥰
October 27, 2025
Reply from pinkhoney.co.uk
Hi Sharon, Thanks for your kind review! We're so glad you love your products!
Ordered the lip pencil,lipstick and…
Ordered the lip pencil,lipstick and gloss and oh what rubbish!!! The quality is like children’s make up ! Asked if I could return it and they said no because I had opened it !!! How could you see the quality of the make up without opening it ? Not happy
October 18, 2025
Unprompted review
Updated review
A couple of items were missing from my order. However, when I did manage to contact them, it was quickly rectified. Lip liner is lovely, soft and creamy, not scratchy like others can be.
October 11, 2025
Unprompted review
Reply from pinkhoney.co.uk
Hi Heather, thanks for your review. We really appreciate it! Enjoy your items!
Honestly such good brow gel
Honestly such good brow gel! Lovely packaging too. Not often I leave reviews but I will deffo shop again :) so affordable compared to the usual high end brands I buy… and better!
Constructive criticism- maybe a discount for next order in the box ☺️
September 24, 2025
Reply from pinkhoney.co.uk
Hi Sophie,
Thank you for your review and feedback! I'll definitely relay the discount idea to the relevant team - I think this would be great.
Thanks again and enjoy your goodies!
Reply from pinkhoney.co.uk
Hi Joanne,
Thank you for your review! We really appreciate it - enjoy your new products!
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