Extremely easy online sign up. Great price. Units are large, clean, dry and secure. Complimentary bottled water. Access easy. Staff were very responsive and helpful by email. Would definitely recommen... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service, all booked and set up online, anpr access by automatic gate. So clean and tidy, lit at night by led lighting. Containers are really nice, smell inside was lovely. Very good price.
Company replied
The units are clean, secure and easy to access. Doing everything online made renting the unit stress free - simple to set up. Pricing is fair and transparent with no hidden fees, you are informed o... See more
Company replied
I was struggling to find a decent, straightforward self storage., then i found Pink Storage Swansea, hassle free, easy booking process, excellent communications from the team helped answer any questi... See more
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Company details
About Pinkstorage
Written by the company
Pink Self Storage provides low-cost personal and business self storage solutions in Cardiff, Swansea, Barry, Newport and many other locations in South Wales.
With flexible storage options, no minimum stays, around-the-clock access and easy signup, Pink Self Storage is the perfect storage solution whether you are moving home, setting up a business or returning home after a term at University.
With state-of-the-art security, water-tight containers and 24/7 CCTV coverage, you can rest assured that your valuables are secure at Pink Self Storage.
Signing up for storage is easy with us, all you have to do is visit our website, click to sign up and once signed up you will be able to access your storage unit with a code which we can send to your mobile phone.
If you don't know how much storage you need, visit our online storage calculator page which shows you how much storage you will need based on the size of your home.
You can also call us and one of our helpful staff will assist you with any queries you may have.
Contact info
United Kingdom
- 0800 313 4401
- info@pinkstorage.co.uk
- www.pinkstorage.co.uk
4.6
Excellent
3K reviews
Replied to 84% of negative reviews
Typically replies within 2 weeks
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Simple as a click :-)
easy to deal with , all fully automated , click, pay done that's it.
January 23, 2026
Reply from Pinkstorage
Hi,
Thank you for the great review! 😊
We’re really pleased you found the process simple and easy to use that’s exactly what we aim for. Click, pay, done!
If you ever need anything, we’re always here to help.
Kind regards,
Pink Storage Team
Very simple and quick booking system
Very simple and quick booking system, booked a unit online and started moving in within an hour!
January 22, 2026
Reply from Pinkstorage
Hi,
Thank you for the fantastic review!
We’re really pleased to hear you found the booking system simple and quick, and that you were able to move in within the hour that’s exactly the convenience we aim to provide.
If you ever need anything, we’re always here to help.
Kind regards,
Pink Storage Team
Excellent clean storage and brilliantly…
Excellent clean storage and brilliantly priced
January 15, 2026
Reply from Pinkstorage
Hi,
Thank you for the great review!
We’re really pleased to hear you’re happy with the cleanliness and pricing that’s exactly what we aim to deliver.
We appreciate your support and are always here if you need anything.
Kind regards,
Pink Storage Team
Easy to use website and booking
Easy to use website and booking, great price and easy access to containers. When we arrived we found our container easy and it was spotless, with a 2 bottles of water and 2 packs of fruit sweets which I thought was a really nice touch.
January 21, 2026
Reply from Pinkstorage
Hi,
Thank you so much for the lovely review!
We’re really pleased to hear you found the website and booking process easy, and that your container was spotless and simple to locate on arrival. It’s great to know the little welcome touches were appreciated too 😊
We truly value your feedback and are always here if you need anything.
Kind regards,
Pink Storage Team
Reply from Pinkstorage
Thank you so much for the kind feedback!
Ideal location for us
Ideal location for us
Takes the pressure away from moving
Great start up price
Help full staff
Easy to use
January 20, 2026
Reply from Pinkstorage
Thank you for the great feedback! We’re so pleased the location worked well for you and that we could help take the pressure off your move. It’s great to hear you found our pricing, staff, and service easy to use. Much appreciated!⭐️
Quick easy to book and very clean…
Quick easy to book and very clean inside containers
January 20, 2026
Reply from Pinkstorage
Thank you! We’re delighted to hear you found it quick and easy to book and that the containers were very clean. We really appreciate your feedback! 😊
Reply from Pinkstorage
Thank you! We’re glad you had a great experience and found everything straightforward!
Reply from Pinkstorage
Thank you! We’re really pleased you found the setup fast and straightforward. We appreciate your feedback!😊
Reply from Pinkstorage
Thank you! We’re so glad you found the online process easy to set up and use. We really appreciate your feedback!
Real easy to sort the container out…
Real easy to sort the container out deffo recommend these
January 17, 2026
Reply from Pinkstorage
Thank you! We’re really glad you found it easy to sort your container. We truly appreciate the recommendation! 🙌
Wow great service don't need anybody…
Wow great service don't need anybody to let us in has it go's by your car reg. Easy to register a unit. I would recommend anybody to use pink storage
January 8, 2026
Reply from Pinkstorage
Thank you for the great review! We’re glad you found everything easy and convenient. We really appreciate the recommendation! ⭐️
Reply from Pinkstorage
Thank you so much for the kind feedback! We’re really glad you found us easy to access, affordable, and that you enjoyed the service. Your recommendation means a lot to us!
large unit
The storage is really good. Lovely size. There was a strong smell of petrol in the unit. However since speaking to Craig at pink storage he has promised to get it sorted. I was offered another unit but don't fancy moving it all again. Craig is going to address the smell and also offered me some credit back onto my account. Thank you for your swift reaction to this problem.
January 15, 2026
Reply from Pinkstorage
Hi Ms Watkins,
Thank you for taking the time to leave your feedback.
We’re sorry to hear about the smell you experienced in the unit. This is not the standard we expect, and we understand your concerns regarding your furniture.
We have reached out to you directly to inspect the unit as a priority, and we’re happy to move you to an alternative unit if preferred. We’re also reviewing the account to ensure this is resolved fairly and promptly.
Our aim is always to address issues quickly and make things right, and we’d welcome the opportunity to resolve this for you offline.
Kind regards,
Pinkstorage staff extremely pragmatic…
Pinkstorage staff extremely pragmatic throughout arranging storage, only to hepful at all times.
January 5, 2026
Reply from Pinkstorage
Hi,
Thank you for your kind feedback.
We’re really pleased to hear that you found the Pink Storage team pragmatic and helpful throughout arranging your storage. Providing clear, practical support is exactly what we aim for, so it’s great to know that came across.
Thanks again for taking the time to leave a review — we really appreciate it.
Kind regards,
Really easy to sign up. Problems solved immediately. Airtight large storage
Really easy to sign up. On arrival the storage area to gain access was too narrow for what we needed. However via quick call we were given four different units after. second no lock, third no key , fourth was correct. The units are clean and airtight. Really good size. We got the 12 weeks reduced price . Ideal for what we need. You just add your car registration. As you enter your reg is scanned and a large electric gates lets you in. There are cameras everywhere for security. Plus you can add your own locks too. Key boxes are available to each unit. Highly recommend
January 14, 2026
Reply from Pinkstorage
Hi,
Thank you very much for taking the time to leave such a detailed review.
We’re really pleased to hear you found the sign-up process easy and that the unit itself was clean, airtight, and a good size for your needs. I’m glad the team were able to resolve the initial access and unit issues quickly and get you set up with the right space.
It’s great to hear you found the automated gate access, security, and overall setup convenient — we work hard to make storage as straightforward and secure as possible.
Thanks again for the recommendation, and please don’t hesitate to get in touch if we can help with anything further.
Kind regards,
Very easy to set up very welcoming nice…
Very easy to set up very welcoming nice clean and secure couldn't ask for any more nice price and decent size would deffo recommend
January 14, 2026
Reply from Pinkstorage
Hi,
Thank you for the great review.
We’re really pleased to hear you found everything easy to set up and that the site felt welcoming, clean, and secure. It’s great to know the unit size and pricing worked well for you too.
Thanks very much for the recommendation — we really appreciate it.
Kind regards,
So easy to sign up
So easy to sign up. Great space, great price and discounted for the first 8 weeks...Storage units are clean and dry and easily accessible...
January 14, 2026
Reply from Pinkstorage
Hi,
Thank you for your review.
We’re really pleased to hear you found the sign-up process easy and that the unit was clean, dry, and easily accessible. It’s great to know the space and introductory discount worked well for you too.
Thanks again for taking the time to share your experience — we really appreciate it.
Kind regards,
Great - Just needs signs
Booking and set up all very easy and satisfied with service. The site itself could improve on signposting where to find your container as it did take me some time to locate. Other than that ideal.
December 15, 2025
Unprompted review
Reply from Pinkstorage
Thank you for your review and for the positive feedback.
We’re really pleased to hear that booking and set-up were easy and that you’re satisfied with the service. We appreciate your comment regarding site signposting and will take this on board as we continue to improve the customer experience.
Thanks again for choosing Pink Storage.
Smooth process
Smooth process, Fantastic price, easy access, no messag about, this will be my permanent storage unit.
January 12, 2026
Reply from Pinkstorage
Thank you for your fantastic feedback! We’re thrilled to hear you found the process smooth, the price great, and the access easy. It’s wonderful to know you’ve chosen us as your permanent storage solution — we really appreciate your support! 😊
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