Pinnacle Reviews 

539
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Oliver Hughes (and his team) at Pinnacle Finance were superb, I can't recommend him highly enough. He was professional, knowledgeable and responded quickly every time I needed a call about my mortgage... See more

Rated 5 out of 5 stars

Great! These guys helped us get a mortgage when literally no one else could, we just renewed with them and are still very happy with the service

Rated 5 out of 5 stars

Great service throughout the setup of our new house mortgage. The paperwork and Agreement in Principle was arranged very quickly, allowing us to concentrate on other areas of the move, while not stre... See more

Rated 5 out of 5 stars

This is our second time using Pinnacle and they are second to none! Jason and Hayley were both extremely helpful and professional and kept us updated every step of the way. We used Pinnacle's rec... See more

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Company details

  1. Mortgage Broker

Written by the company

An industry leading mortgage broker offering a wide range of options, coupled with excellent customer service. We aim to work with you to achieve your mortgage goals by providing a professional service, tailored to your specific circumstances and needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

539 reviews

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4.6

All reviews

(539)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used Jon and Holly twice

I have used Jon and Holly twice, first for a complicated expat mortgage and second to remortgage to convert to a let.. after going around so many brokers we finally found Jon, who was the only one who put his best efforts forward and made the whole experience personable! He is a very knowledgeable and dedicated guy! A true master of his trade! I would highly highly recommend Pinnacle to anyone for all mortgage purposes! A bank of information.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Stress Free!

Buying a property is a stressful process at the best of times .But pinnaclefinance. Made the whole process stress free we were updated throughout the application and all ours questions were answered , special mention to Oliver Hughes, Daniel Sparkes and Kelsey Darkins who have been amazing..We would highly recommend pinnaclefinance Thank you.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Pinnacle Finance

I cannot recommend Pinnacle Finance highly enough. Ryan knew the ex-pat B2L mortgage market inside out. As I shopped around at the beginning, he instantly demonstrated the errors in other brokers' proposals, given my circumstances and supported this with evidence from the lenders. Both he and Holly were a joy to work with, and I will definitely be working with them again.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant team and service!!

Incredible team! Ryan was so helpful, went above and beyond and made the whole process so easy. We will always use this company going forward for our property purchases because of the level of care and service received. With other brokers in the past, we've felt like they were juggling too many clients which caused delays and errors but we never felt like that with Ryan. He also took the time to find us the best product for our case and saved us a lot of money on fees. Thank you!

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Expat Mortgage

Excellent service from Ryan and Holly throughout a lengthy expat remortgage process. Their assistance was invaluable, and I truly appreciate all the support they provided. I highly recommend them for anyone needing help with expat mortgages.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Remortgage Delight

I've had the pleasure of dealing with Nazmin and Kelsey, throughout my remortgage application. I can not speak more highly of them both, from the start with Nazmin is was very patient with myself knowing I'm was in a different timezone to the point that she was working late UK to talk to me, to then with Kelsey who ensured communication of the process was understood and always timely. If you need a mortgage then I definitely recommend Nazmin and Kelsey to anyone.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Timely responses and knowledgeable insight

My 2nd time working with Ryan & Holly at Pinnacle Finance. They were very professional throughout the process, offering timely responses and knowledgeable insight. They worked hard to find me the best deal for my circumstances.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

The whole experience with pinnacle has…

The whole experience with pinnacle has been great . My broker was helpful knowledgeable and patient with me on each step in the at times daunting process which made me feel well supported.
The team seems to work quickly and efficiently and I am glad I chose this company, i have no hesitation in giving them a 5* rating.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

I would like to offer a huge thanks to…

I would like to offer a huge thanks to Shahrul, Holly and the team. Their customer service is the best I have received. What you want in a broker especially on a B2L (Buy to let) Mortgage is 1) They get back to you quickly which they do 2) They know exactly the best lenders to approach Again they do 3) If you have any financial obstacles you are worried about they can find alternative lenders
They deliver on all the above. I would like to recommend them and send my appreciation to especially Shahrul who is absolutely fantastic at what he does. I will be now using them for all of my mortgages in the future and looking forward to leaving more positive reviews in the future.
The best mortgage broker out there.

April 10, 2024
Unprompted review

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