Pinnacle Promotions Reviews 

2,437
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

They said it was possible to deliver on time and day of the event they said it will not get there. They did give us a refund but It was to late to get a backup and it cost me a client. Very bed expe... See more

Rated 3 out of 5 stars

Working with our Rep has been a great experience. Quick to resolve issues with product, shortages and shipping damages. Product has been lacking in quality here and there. Shirts arrived with oil l... See more

Rated 2 out of 5 stars

I ordered 4 items. 2 of which were fine, but the quality of the other 2 items was very poor. One top I ordered, a split neck tunic style with 3/4 sleeve has awful material (itchy, felt like a cheap ki... See more

Company replied

Rated 5 out of 5 stars

We purchased leather luggage tags with our logo embossed on one side. They arrived in perfect condition, well packed and on time. They are a quality product that we know our conference attendees wil... See more

Company details

  1. Promotional Item Store
  2. Business to Business Service

Written by the company

Pinnacle Promotions is a promotional marketing agency with expertise in design, sourcing, and production of branded merchandise and corporate apparel. Since 1994, we have helped some of the world's most recognized brands and institutions Make the right impression™ by selecting quality promotional products that are flawlessly customized and delivered faster than ever thought possible. Please call 877.300.2007 for additional information.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(2,437)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team at Pinnacle was great

The team at Pinnacle was great to work with. Their responsiveness and communication was excellent. They were able to get products to me at a reasonable price faster than any other company I looked at

November 3, 2021
Rated 5 out of 5 stars

Love Pinnacle

Love Pinnacle! They have great quality apparel and accessories at very affordable prices and I am always amazed at how quickly they can produce and ship the items.

October 29, 2021
Rated 5 out of 5 stars

Curtis was awesome!!!

Curtis went above and beyond to help me in a proper fix. He stayed on the phone until we found the right products for the right price despite the urgency and supply chain breakdowns. I will definitely be trusting Curtis and Pinnacle with my promotional needs from here on in.

October 29, 2021
Rated 5 out of 5 stars

We Love Pinnacle

Stephanie has been our Rep for the last few years and has helped make the impossible happen for our small company! We appreciate the expedient service as well as the diverse options for the items that help us win our conventions every single time. Pinnacle is our go to source and will always be.

October 28, 2021
Rated 5 out of 5 stars

Perfect

Perfect! Every time. We have detailed delivery instructions and Pinnacle Promotions comes through on time and as requested each year! Thank you so much.

October 25, 2021
Rated 5 out of 5 stars

Great Customer Service!

My original order was messed up and i was sent the wrong size jacket. Jordan Montague took good care of me and made sure i got a new jacket in the correct size and i got to keep the one that was incorrect. Great customer service! Definitely will buy from again!

October 22, 2021
Rated 5 out of 5 stars

Service is great!

The whole process was very straight forward and easy!
Got our pens fast and in great condition.
Quality and customer service are great!

October 18, 2021
Rated 5 out of 5 stars

Great products and customer service!

We ordered the leather debossed coaster (set of 4 with a holder) and they made affordable and nice gifts for an anniversary celebration for our board. We worked with Kelaiah Wilson who was wonderful as she knew we had a deadline on the event and she made it happen that we would get them on time. Great customer service every time we order a product.

October 17, 2021
Rated 5 out of 5 stars

I work swagelok and I order merchandise…

I work for swagelok and for the last past four years , I’ve ordered my merchandise from the pinnacle website. Pinnacle has great merchandise, the material is amazing . I strongly suggest pinnacle , for I am a loyal customer. I stand Beside pinnacle merchandise. Thank you,
Michelle. Beauford

October 16, 2021

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