I use this platform when there is no option to ship directly to Lithuania. Recently, I ordered from Germany — it arrived quickly and without any issues. A great alternative when direct shipping is not... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used this service maybe 4 times, always without any problems. They taking good care of deliveries, not as other delivery companies. Shipping is quick, easy to use, good communicate and good value pr... See more
Nowadays online you can't trust anyone, but I do trust PirkEU! I already purchased many times, and every single one they deliver on the promise - and package :)
Company replied
Many years I’ve used their services. Actually since the very beginning, never had any major complaints. The staff is always helpful.
Company replied
Company details
Written by the company
PirkEU Parcel Forwarding Platform – safe and easy to use, giving you the opportunity to order exclusive good but also significant savings. We will deliver your purchases from Germany, Poland, Spain, UK, France, Italy, Latvia, the Netherlands, the Czech Republic and Portugal online stores to the address you specified by you or to the pick-up point of your choice. Do you want us to purchase the products for you? Use our additional purchase service.
Contact info
Europos pr. 96. LT-46351 Kaunas, LT-46351, Kaunas, Lithuania
- +37061566444
- info@pirkeu.lt
- www.pirkeu.lt
4.7
Excellent
258 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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SCAM
Hidden taxes made the price of shipping go from 40 to 140 euros. Horrible customer support, Ignored emails.
August 2, 2024
Unprompted review
Reply from PirkEU
Hello,
Thank you for your review. All information regarding prices and additional fees is provided on our website pirkeu.lt, under the “Prices” section. Before sending shipments from third parties, we recommend reviewing our terms of service and pricing. We’re sorry if you encountered any inconvenience.
Avoid at all costs!
Avoid at all costs!
Unreliable. Lost my package and pretends that it is my fault. Customer support is the worst - ignores emails, chats, etc. In the end when I called them about the problem, they repeat the same sentence and don't listen to what you actually say.
July 2, 2024
Unprompted review
Reply from PirkEU
Hello,
Thank you for sharing your feedback. However, we can see that no customer with this name and surname is registered on pirkeu.lt. Therefore, we regret to inform you that we are unable to respond to your review.
They lost my package and still waiting for a compensation
They lost my package and still waiting for a compensation!
WARNING! They confessed that they have lost my package, I submitted a claim, after which I can no longer contact them. I also submitted a claim to the Estonian Consumer Protection. AVOID at all costs!
December 15, 2023
Unprompted review
Reply from PirkEU
Hello,
Thank you for your feedback, and we are sorry that the shipment was lost. When transporting very large volumes of cargo, such issues, although rare, can occur. We can see that in your case, you have already received the compensation specified in the claim.
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