Pixa Prints UKReviews 

2,027
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including prints, calendars, and personalized items, often highlighting the clarity, vibrant colors, and premium paper used. Many reviewers are impressed with the fast processing and delivery times, with orders frequently arriving within a few days. The overall service is frequently described as excellent, with good communication and an easy-to-use ordering system. However, some customers noted minor issues, such as sellotape causing envelopes to rip or the placement of holes on decorations affecting the photo's effect. A few other people also felt that the sizing of calendars could be confusing, leading to products larger or smaller than expected.

What people talk about most

Quality

Customers consistently note positive experiences with quality, often describing it as excellent and exceeding... See more

Product

Users describe positive interactions with product, consistently praising the excellent quality of prints,... See more

Delivery service

Reviewers express satisfaction with the delivery service, consistently highlighting its speed and efficiency.... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Pixa Prints for a few years now on my personalised wall calendars, canvases and fridge magnets. Every item has been received within a few days, and has been perfect. Once your calendar is set... See more

Rated 5 out of 5 stars

The porcelain mug was for an 18th wedding anniversary gift as 18 years is porcelain. The mug was lovely quality and the heart design with photo upload was really nice. I got an offer with discount,... See more

Rated 5 out of 5 stars

From day one, Glenn was super helpful in advising me about my calendars. The speed and quality is absolutely incredible and all of my customers loved their calendars. Delivery was perf... See more

Rated 5 out of 5 stars

I wanted 10 x 8 inch prints and found the cost of this very high with many photograph retailers. Pixa Prints offered a much more reasonable cost and so I tried them, ordering 75 for a special album.... See more


Company details

  1. Media & Publishing

Information provided by various external sources

Pixa Prints offers Photo Printing and Personalised Photo Gifts in the UK. Our large range of gifts are available at fantastic prices, with fast delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,027)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

Quick, good price, and very good quality photo coasters received. Significantly better quality than another company I used, similar price, where quality was really poor and I threw the coasters away.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic 1st experience with Pixa…

Fantastic 1st experience with Pixa Prints UK. The process to upload images was easy, the print format choices were just what I was looking for and the printed products were excellent. I was worried about the lustre finish and whether the prints would be too dark however I couldn't have asked for a better result. The items were also very well packed so that they would be well protected in transit. Very happy!

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Photo mugs

I ordered 2 photo mugs, they both looked great, arrived really quickly and the recipient's were very happy with them. Would consider buying from you again.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

I wanted a poster print of a specific…

I wanted a poster print of a specific size. Other major picture print companies (photo box, etc) didn’t do the sizing and it was complicated to successfully crop the image and scale it to the desired size.

Pixa Print was so easy to do- no hassle, sent in a really timely manner.
Thank you so much.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and really helpful customer service

Really helpful customer service when I struggled to upload my photos. Very responsive and got the issue resolved right away. The order itself was also quick to arrive and the prints are brilliant quality. I've had issues with other brands with the pictures coming out grainy or dark but these are vibrant and clear just as they appeared on screen. Will keep using Pixa Prints for all my photo projects.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service online

The retro prints were exactly what I wanted and 38 arrived in perfect condition.
However what really impressed is that I made an obvious error in ordering a single print and then the main bulk order. They cancelled the single print order and repaid me without any action from me at all. Either a great alogorithm or great personal service. Well done.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Large size prints

Easy to order. Arrived very quickly and very well packaged. Would definitely use them again. Good value for money.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing - the best quality photo booklets out there and super fast printing and delivery. Have recommended to others and will definitely be using again :)

May 22, 2025
Unprompted review
Rated 2 out of 5 stars

I had requested a single album with a…

This is truly disappointing. Despite expressing my dissatisfaction, your response was a denial, claiming as if no such order existed, which felt like a lie. This deeply upset me. I will no longer consider doing business with you again, nor will I recommend you to anyone around me.

My previous order number: 297024
Service received: 4564 Inch Prints – 45 photos
1 x Black Photo Block 6” * 4”

May 9, 2025
Unprompted review
Pixa Prints UK logo

Reply from Pixa Prints UK

Thanks for confirming the order number as we have had no email re any issue which is always better as we are then able to sort any problems.
The surname in the review is different to the one use in the order and is the reason we stated we were unable to locate an order number.

We always advise to use good quality images and will not allow an order to move to checkout until approval is given to proceed as per the design.

We have refunded the full order including the prints as we operate on customer satisfaction regardless of how an issue occurs .



We are not sure this review is for an item supplied by Pixaprints as we have no order under this name . Please email your order details to allow us to check and assist you

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