I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication i... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have been using Placid for over 5 years and their service is outstanding. I worked in Dubai as Marketing and Business Development Manager in a remittance company so I know all the “red flags” in a b... See more
Placid is a hidden gem. I am glad my friend referred me. Best rate, prompt, secured, hassle-free, easy and very comfortable verification process than remitly, ria, moneygram etc. Customer service is v... See more
Company replied
It’s been always seen haste free transection . It’s always quick and simple and convenient. Customer service is outstanding. Recently transection fee is increased to double which didn’t look good . I... See more
Company replied
Company details
Information provided by various external sources
Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.
Contact info
400 Post Ave Suite 101, 11590, Westbury
- 877-889-7021
- webhelp@placid.net
- www.placid.net
4.3
Excellent
5K reviews
Replied to 41% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fee is too much for small amounts to…
Fee is too much for small amounts to send money to Bangladesh
October 26, 2025
Getting my moneies at on date we…
Getting my moneies at on date we expected. This act of Placid gives satisfaction to our receiptients as whole.
October 26, 2025
Keeps on asking the documents for every…
Keeps on asking the documents for every transfer. I uploaded the documents and id every time. But they come back again and ask for the new one. Even though the id is still valid they want the new one. Weird company
October 21, 2025
Easy ,convenient...Fast
October 18, 2025
I feel fee is little high
I feel fee is little high, so it needs to reduce for $100 to $500 money transfer
October 12, 2025
nice service till now
October 15, 2025
Employment verification for transfers is a pain
For transferring such low amount, placid had to verify my employment by sending otp to my official mail id doesn’t make sense.
October 9, 2025
Good service
October 9, 2025
Quick and easy online transfer of money…
Quick and easy online transfer of money and piece of mind
October 8, 2025
The fee is way too much!!
The fee is way too much!!! Its ridiculous. This doesn’t help our community in any way.
October 9, 2025
The process of customer service agent…
The process of customer service agent calling customers with absurd personal questions to validate a transfer doesn’t work for me.
October 7, 2025
Every send money extra four dollars…
Every send money extra four dollars charge this is not good.
October 7, 2025
Fast and reliable
October 6, 2025
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