I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Placid is a hidden gem. I am glad my friend referred me. Best rate, prompt, secured, hassle-free, easy and very comfortable verification process than remitly, ria, moneygram etc. Customer service is v... See more
Company replied
It’s been always seen haste free transection . It’s always quick and simple and convenient. Customer service is outstanding. Recently transection fee is increased to double which didn’t look good . I... See more
Company replied
I have been using Placid for over 5 years and their service is outstanding. I worked in Dubai as Marketing and Business Development Manager in a remittance company so I know all the “red flags” in a b... See more
Company details
Information provided by various external sources
Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.
Contact info
400 Post Ave Suite 101, 11590, Westbury
- 877-889-7021
- webhelp@placid.net
- www.placid.net
4.3
Excellent
5K reviews
Replied to 41% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Good process
October 7, 2025
Regarding transfer
Service is good. Communicative. Responsive. But the transfer is a bit delayed.
October 5, 2025
It was quicker with any further delays…
It was quicker with any further delays one customer completed verification process as requested.
October 7, 2025
Excellent service ….quick respond ..
September 30, 2025
"I really liked how you used real-world…
"I really liked how you used real-world examples to explain the material —you are really professional.
March 27, 2025
Quick and friendly
June 1, 2025
Reply from Placid Express
Dear Zahidul,
Thank you for this valued review. We have tried to reach you over the phone to discuss your experience but weren't successful.
Please reach out to us by phone when you can. We are sure we can make this right!
Placid Express.
I have been sending money to Bangladesh…
I have been sending money to Bangladesh through Placid for two years.Their services is vary good.I wish them well.
June 15, 2025
Reply from Placid Express
Dear Ismail,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear khadiza,
We greatly appreciate your review and thank you for sharing your feedback.Your transfer was immediately released after it was made and credited to the receiver account on next business day but it may take time due to non business days in the receiving country. We are happy to have spoken with you over the phone about the matter, and we hope that we were able to satisfy you in the process.
Placid Express
Fee is two much
June 15, 2025
Reply from Placid Express
Dear Md hasan,
Thank you for your valued review.
It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone.
Placid Express.
Reply from Placid Express
Dear Sudhakar,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Good Service
June 4, 2025
Reply from Placid Express
Dear Prasad,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Reply from Placid Express
Dear TOFAEL,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Professional
Professional, Service oriented & they known very well what there's job is. A great place to do business .
June 2, 2025
Reply from Placid Express
Dear Karim,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear Smith,
We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear ASGAR,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
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