Using a UK email address but not uk based. So searching for UK products on Google went to this site, which is all in English. I spent ages putting items in my basket only to find out at checkout they... See more
Company replied
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Using a UK email address but not uk based. So searching for UK products on Google went to this site, which is all in English. I spent ages putting items in my basket only to find out at checkout they... See more
Company replied
One plant was missing from the order. The courier service was awful. Zero helpfulness. I ended up collecting my order in Tarragona (1 hour drive) after a week of daily communication, due to seur infle... See more
Ordered 25 hydrangea plants, they were so poorly packed most of them were out of their pots and broken. Despite sending emails and photos through their ‘contact is’ tab no helpful communication was fo... See more
In spite of a delayed delivery, due to ''La Poste'' pleading the ''Tour de France'' as a reason, the plant arrived in good condition, and now the weather has cooled down a bit, it has been transplan... See more
Information provided by various external sources
1950 Route de Cère, 40090, Uchacq, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Absolutely brilliant, so pleased with what I have bought.
first time ordered and was realy pleased quick delivery and plants came well packaged and in excellent condition will use again planted my order and looking fowardc to watching them grow
My banana tree arrived safely and swiftly from France and I am really happy with it. A great service.
Very pleased with my plant very good service and quick delivery.
Very good service delivery and plant. Will order again.
A wrong plant was sent. I received an immediate apology and the correct plant was sent shortly afterwards. So, great cutsomer service.
Excellent quality bare root French strawberries - massive roots. Fast delivery, no problems.
The delivery was quick, packaging of the plants were excellent. Really good sized plants. I'm really happy with the service provided.
Plants arrived as expected, with a little bit extra thrown in! The delivery company that Planfor use is ale so excellent. Plants are in very good condition.
HIGH QUALITY AND SOME UNUSUAL PLANTS. EFFICIENT SERVICE AND GOOD PACKING.
I'm satisfied with the size and quality of the plants and also the amount of packing material used. I was kept well informed and DPD gave an accurate time slot on the day of delivery.
I've taken off one star for the inadequate shipping care labeling. One 'fragile' label on a 98cm box did not prevent the it from having a large hole smashed through it. This accounts for the mangled looking pot. I'm sure this can only be down to the courier.
3 of the 5 plants had much of their growing medium out of the pots and scattered throughout the polystyrene beads/shapes. The free hyacinth gift had its large head sheared off. Fortunately, the shrubs I ordered are robust and took the abuse well. Wet potting compost on the foliage of 3 plants is not a problem for me.
Unlike many companies that ship plants, Planfor did not use any 'handle with care', 'keep this way up' or 'living plants' labels on their box. Accidents do happen and it could be just one courier employee that's caused this. I would buy from Planfor again but probably only robust shrubs.
Ordered 3 eucalyptus plants, arrived well packaged with a free hyacinth bulb ready to flower. Lovely surprise. Quick service, wasn't sure how they would arrive coming from abroad but no issues. Would order again.
Shrubs arrived very quickly, well wrapped and well established..still damp and healthy looking despite the distance. Thank you.
Good products at a good price. Reliable deliverywith plants arriving in good condition
Second time I have bought from this company, excellent service
Top quality service. Very quick delivery and seeds left in garage as I was out. Would definitely use again.
Brilliant service. Fast delivery, especially as delivered from France. Very well packaged, no damage and a surprise free gift enclosed.
Thank you.
Planfor supplied a very healthy plant which was very securely packaged. Delivery was fast and efficient. Excellent service all round and I would be very happy to buy more plants from them in the future.
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