Planfor.co.uk Reviews 

530
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Using a UK email address but not uk based. So searching for UK products on Google went to this site, which is all in English. I spent ages putting items in my basket only to find out at checkout they... See more

Company replied

Rated 2 out of 5 stars

One plant was missing from the order. The courier service was awful. Zero helpfulness. I ended up collecting my order in Tarragona (1 hour drive) after a week of daily communication, due to seur infle... See more

Rated 1 out of 5 stars

Ordered 25 hydrangea plants, they were so poorly packed most of them were out of their pots and broken. Despite sending emails and photos through their ‘contact is’ tab no helpful communication was fo... See more

Rated 5 out of 5 stars

In spite of a delayed delivery, due to ''La Poste'' pleading the ''Tour de France'' as a reason, the plant arrived in good condition, and now the weather has cooled down a bit, it has been transplan... See more

Company details

  1. Home & Garden

About Planfor.co.uk

Information provided by various external sources

PLANFOR: nursery-garden centre, on line sale of plants, gardening tools, decorating goods, and also tens of gardening advice sheets and video tutorials.

Find all our plants in a few clicks :
Plants for hedges,
fruit trees,
trees sold in large size,
bamboos,
olive and palm trees,
roses...

Do some clever gardening, do some on line gardening with Planfor.co.uk !

Contact info

2.4

Poor

TrustScore 2.5 out of 5

530 reviews

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2.4

All reviews

(530)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

first time ordered and was realy…

first time ordered and was realy pleased quick delivery and plants came well packaged and in excellent condition will use again planted my order and looking fowardc to watching them grow

May 6, 2019
Unprompted review
Rated 5 out of 5 stars

A wrong plant was sent but ..

A wrong plant was sent. I received an immediate apology and the correct plant was sent shortly afterwards. So, great cutsomer service.

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

The delivery was quick, packaging of the plants were excellent. Really good sized plants. I'm really happy with the service provided.

April 2, 2019
Unprompted review
Rated 4 out of 5 stars

I'm satisfied with the size and quality…

I'm satisfied with the size and quality of the plants and also the amount of packing material used. I was kept well informed and DPD gave an accurate time slot on the day of delivery.

I've taken off one star for the inadequate shipping care labeling. One 'fragile' label on a 98cm box did not prevent the it from having a large hole smashed through it. This accounts for the mangled looking pot. I'm sure this can only be down to the courier.

3 of the 5 plants had much of their growing medium out of the pots and scattered throughout the polystyrene beads/shapes. The free hyacinth gift had its large head sheared off. Fortunately, the shrubs I ordered are robust and took the abuse well. Wet potting compost on the foliage of 3 plants is not a problem for me.

Unlike many companies that ship plants, Planfor did not use any 'handle with care', 'keep this way up' or 'living plants' labels on their box. Accidents do happen and it could be just one courier employee that's caused this. I would buy from Planfor again but probably only robust shrubs.

March 27, 2019
Unprompted review
Rated 5 out of 5 stars

Ordered 3 eucalyptus plants

Ordered 3 eucalyptus plants, arrived well packaged with a free hyacinth bulb ready to flower. Lovely surprise. Quick service, wasn't sure how they would arrive coming from abroad but no issues. Would order again.

March 25, 2019
Unprompted review
Rated 5 out of 5 stars

Will definitely use again.

Shrubs arrived very quickly, well wrapped and well established..still damp and healthy looking despite the distance. Thank you.

March 21, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Fast delivery, especially as delivered from France. Very well packaged, no damage and a surprise free gift enclosed.
Thank you.

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Planfor supplied a very healthy plant which was very securely packaged. Delivery was fast and efficient. Excellent service all round and I would be very happy to buy more plants from them in the future.

March 13, 2019
Unprompted review

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