The quality of product great, the delivery time great but while I purchased over a required amount to obtain free delivery the system still charged me delivery.
Company replied
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Review summary
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Absolutely love the stunning Bras and Bikini top I've ordered. The material is of great quality and looks exactly as in the photos on your models. Unfortunately I have to return the items as the cup s... See more
Great quality products with wide range, and also very stylish and trendy products, comfortable fabric and overall good experience, but the delivery was little late then the expected date.
Company details
Written by the company
Playful Promises is a London designed lingerie brand, which mixes quirky, directional design with all things playful, flirty and even a little bit dirty.
Contact info
London, United Kingdom
- customerservices@playfulpromises.com
- www.playfulpromises.com
4.0
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
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Great service and quality!
Great service, quick delivery and excellent quality products. My wife loves the high waisted thongs, that she claims are the most comfortable on the market.
December 20, 2024
You are prompt and get back to the…
You are prompt and get back to the customer very quickly. the corsets seem to be very well made.
December 16, 2024
Pretty, but...
Very pretty, but doesn't fit - good amount of side spillage. I double checked the size, but maybe their cups run small. Can't return it, so I'll either make do or thrift it.
December 18, 2024
Great Products
My first order from Playful Promises and it won't be the last one. Delivery arrived on time and was securely packaged. The products I ordered were well made and of a high quality and felt/looked good when I wore them. Highly recommend them.
December 3, 2024
Perfect
Wow, the set is beautiful and the surprise present! Just perfect first experience. I used size recommendations and it also worked well.
December 18, 2024
Arrived beautifully gift wrapped
Arrived beautifully gift wrapped, in a lovely box tied with ribbon. The garments are funky, naughty and delicious!
December 17, 2024
Speedy delivery and kept informed all…
Speedy delivery and kept informed all the way through.
December 17, 2024
The item was as described
The item was as described. Arrived very quickly considering it was the holiday.
December 16, 2024
Prompt delivery and excellent quality
December 19, 2024
9 days from Europe to NY
$15.00 for shipping.. 9 days later this package is in Queens NY... 9 days to cross the Atlantic Ocean??
Scott
December 16, 2024
Reply from Playful Promises
Hi Scott, we note at checkout and on our delivery page that shipping can take up to 10 working days, and I can see this was delivered on the 7th working day. It seems it took a few days to reach the US but was held in customs on the 20th. We highlighted on our website and marketing that orders placed after the 12th may not arrive before Christmas :)
Great sexy designs good ranges of sizes…
Great sexy designs good ranges of sizes too
November 26, 2024
Love love love
Love love love. Fit is fantastic and beautiful to wear. Will be buying more.
December 16, 2024
Haven't tried them on yet its for my…
Haven't tried them on yet its for my burlesque dancing I do
December 16, 2024
I always love your shop
I always love your shop! Your customer service is great, items always on time and I love your sales. Thank you for always being a reliable lingerie store for me
November 28, 2024
Reply from Playful Promises
Hi Madeline, I can see from the tracking this is still moving through the delivery network with a tracking point added today, so hopefully should be with you soon!
sizing was weird paid extra shipping…
sizing was weird paid extra shipping and handling costs for items not received lol. literally nothing fit properly except for a $3 lipstick. i feel so dumb spending over 100$ on this
December 11, 2024
Great price fast delivery.
December 10, 2024
First order and is my favourite lingerie set I have
I ordered the ‘Eddie Green crossover’ set and fits beautifully, I didn’t even need to use nipple covers to protect from the mesh. I’ve always gone to Bras N Things for lingerie but they dont always have exactly what I want, but when I found Playful Promises I was amazed with the large amount of options and multiple colours for most of the lingerie. I also love the look of their swim wear. And if they run out of your size you can request a email or text message to notify you when they have your size in stock again.
December 9, 2024
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