Little arrogant, item wise billing for materials is inflated and extra items added, work done is not upto the mark. Not recommended as there is less clarity and quality in work.
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See what reviewers are saying
UPDATE. From Marcus. Reading the reviews over the previous 18 months indicates a very worrying change in working practices. With deposits taken and work not started, or unfinished. For my one cas... See more
I've had the same experience as everybody below. Calls texts emails what's apps unanswered mid November 24. However, I did have to deal with Paul and Ellen last summer to sort out damage as there was... See more
Similar recent experience to Andrew Evans. Previously great service for about 8 years also with installation of two boilers for us. However, recently we have recently (May) paid a deposit of £1000 for... See more
Company details
Information provided by various external sources
Qualified 24-hour emergency Bristol plumbers, offering fee-free 1-hour callouts for emergency boiler repairs, gas and combi boiler installation, and plumbing.
Contact info
Trym Lodge, BS9 3HQ, Bristol, United Kingdom
- 03333441399
- info@plumbingcareservices.co.uk
- www.plumbingcareservices.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Highly recommend
We had a Bosch boiler fitted and we are very pleased with the service. We received friendly staff and very helpful. Would highly recommend!

Reply from Plumbing Care Services
Unfortunately i had a very negative…
Unfortunately i had a very negative experience with this company. I used them to remove 2 and install 4 radiators, which I supplied. This took 8 hours, and they billed me almost £1000 for the days labour and about £50 worth of parts. When I queried the bill and complained it was excessive they did reduce it but I still paid over £500 for the day's work. They said that because of that there would be no warranty on their workmanship. Within 2 months I had a leak, which they did fix "as a courtesy" and now 2 months later the towel rail is coming off the wall and they are refusing to rectify. So i still paid over the odds and had a fail rate on 2 of the 4 installs. Not good enough. Only use if you don't mind paying over £80/hour for iffy workmanship

Reply from Plumbing Care Services
Very pleased with my new boiler and the…
Very pleased with my new boiler and the service I received from Plumbing Care Services. They got me booked in for an appointment very quickly and the Plumber, Michael, was punctual, informative and courteous. Would definitely use again. Thanks!
Brilliant, no one else would do.
Friendly, efficient, brilliantly prompt to respond and an amazingly quick and professional service to fix the problem completely. I've recommended PCS to all my family!

Reply from Plumbing Care Services
I hadn't used this company before but…
I hadn't used this company before but was extremely pleased with both the thorough way the service was carried out and the professional way the engineer took time to explain exactly what he had completed before he left. I would definitely use this company again.
Our experience with Plumbing Care…
Our experience with Plumbing Care Services was excellent.
I had to re-arrange our boiler servicing due to a last minute scheduling change and they were very accommodating.
Michael, the engineer who serviced our boiler was very friendly and professional. He even identified an intermittent fault I had mentioned and fixed it on the day.
Highly recommend. Will use again in the future.
First class Plumbing service
I came across Plumbing Care Services a couple of years ago, and I am glad I did.
I have used them on a number of occasions, both for myself, family members and my customers, and will always use them in the future.
PCS provide a very professional, prompt, and competitive service. There work is very neat and tidy and there Customer Service is on a par with John Lewis. Highly recommended.
Great service, very professional
Super responsive, professional and knowledgable. Would definitely recommend.
We cannot fault Plumbing Care Services
We cannot fault Plumbing Care Services. Ellen in the office was extremely helpful on all the occasions I contacted the company. Paul and Michael the engineers, were very thorough, gave us excellent advice and having fitted a new boiler, left the house clean and tidy. Will definitely use in the future.
Fantastic
Fantastic ! Highly recommended. From beginning to end the quality of service is outstanding .
Efficient and professional service by…
Efficient and professional service by the 'Technician'; having been grossly let down by a previously engaged company.
Excellent work by Plumbing Care…
Excellent work by Plumbing Care Services. I am really pleased to have found a local company who responded so quickly, efficiently and pleasantly. I will use them again!
I was very pleased with the…
I was very pleased with the communication and the response of the plumbing care team they were very professional and very polite I would recommend this company to family and friends ,
A high standard of work
Couldn't have wished for better service
I had a very prompt call back from my initial online query, and the lady in the office answered all my queries, after getting in touch with one of the engineers. The job itself was carried out the following day, and I was given a two hour time slot as to when the engineer would arrive. He was a little late, but I did have a call to say that this was the case. The job itself (replacing a central heating controller) was done speedily and efficiently and the requested advice on replacing the system was thorough, with all questions answered.
Great, speedy service
This was the first company I contacted when my boiler broke and I didn’t need to go any further. Service from start to finish was brilliant. Got the job done very quickly and accommodated my appointment time. Ellen on the phone and engineer were very efficient and friendly. Would not hesitate to recommend.
Very pleasant 1st interaction.
Extremely fast response from the office, and the plumber was very polite and knowledgeable too. Overall very pleased.
All good
All good! Turned up when thy said they would. Did what they said they would and were clean and efficient. Would certainly recommend them.
Great professional service
Great professional service. very friendly.
Only little complaint is that took over a week for survey to be emailed after days of promises .
But apart from that very happy with service.
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