PlumbTraders Reviews 614

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Our warm air central heating fan failed on WEDNESDAY afternoon, I located a new motor/fan assembly at a good price at Plumbtraders. It was about the coldest day of the year here, I needed verbal conf... See more

Rated 5 out of 5 stars

I ordered a boiler and flue parts from them. Everything went without a hitch and they confirmed the delivery date very promptly; which can't be said for all online retailers. The local plumbers me... See more

Rated 5 out of 5 stars

Don't think you can go wrong here. Website straightforward, buying process simple. Quick delivery. Reliable service every time - I keep going back. Have been very helpful on occasions when I've called... See more

Rated 4 out of 5 stars

Ordered the boiler and attendant parts, best price that I could find, online or off and was kept informed of where the goods were and when they would be delivered. Local company phoned to say they we... See more

4.4

Excellent

TrustScore 4.5 out of 5

614 reviews

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Rated 5 out of 5 stars

excellent service

Ordered online. Had confirmation of order, delivery date & arrived on time following a reminder of delivery close to date. Pleased with service will be ordering more radiators now from Plumbtraders. Thank you.

September 3, 2012
Unprompted review
Rated 5 out of 5 stars

NEW BOILER

Ordered boiler Monday, delivered Wednesday, contacted to let me know when delivery would be, did not have to wait in all day as I usually do for deliveries.

Excellent service and also the best value.

Tried at least 8 websites and still was the best value, and easiest website to navigate.

August 26, 2012
Unprompted review
Rated 5 out of 5 stars

Good job

We bought a boiler and flue from the web site. The price was very competitive, the service was prompt and friendly and the goods arrived when we were told they would. I'd recommend and definitely use again.

August 21, 2012
Unprompted review
Rated 5 out of 5 stars

well done plumbtraders

I needed a part for a gas fire. I was told by Broitish Gas that iit was not available as the fire was an old fire. I rang plumbtraders who found the part on their system and I received it the day after I phoned. Well Done

August 21, 2012
Unprompted review
Rated 5 out of 5 stars

great service

Great prices, great service. They called as soon as we ordered and arranged delivery and were very helpful about everything. Would reconmend!

August 20, 2012
Unprompted review
Rated 5 out of 5 stars

Very Straight forward and prompt delivery

I order a tap set on the Tuesday morning and it arrived in the post the next day. The prompt emails informed of when it would be delivered and they were spot on. Very happy with the service and will use Plumb Traders again.

August 19, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Staff at office rang me to query an order, I had incorrectly specified an additional item. They were very helpful and corrected my error with a call to my mobile. excellent service.

August 15, 2012
Unprompted review
Rated 5 out of 5 stars

First class service with next day collection at local suppliers.

This was my first experience of buying from Plumbtraders and I was very pleasantly surprised. Having placed my order online I realised I would not be able to get the goods delivered to another address from my billing address. No problem, a quick phone call to Plumbtraders and it was arranged for the goods to be available at a nearby suppliers the next day. At 9:30 the next morning I rang the suppliers who confirmed the goods had arrived and were ready for collection. First class !. Thank you to all concerned.

August 12, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Ordered a new Boiler Monday morning by phone and the Boiler arrived by lunchtime the very next day.
Can't ask for better service, both the phone operator and deliveryd guy were helpful and pleasant to deal with.

well done, highly recommnded

August 10, 2012
Unprompted review
Rated 3 out of 5 stars

Very good , but staff at collection point lazy.

The staff at the Lewisham depot refused to help me lift the heavy item into my car.

August 7, 2012
Unprompted review
PlumbTraders logo

Reply from PlumbTraders

Dear Sabbir

Thank you for taking the time to leave a review. I will speak to our suppliers to find out why they would not help you lift the item into your car. The company you collected from was not ourselves but they were representing us and should have been more helpful. Please accept our most sincere apologies.

Kind Regards

Tony Smith
www.plumbtraders.co.uk

Rated 5 out of 5 stars

excellent customer service

we haven't unpacked our radiators yet as we have other jobs to complete still before we fit them. however I found plumbtraders offered excellent customer service. The order had to come in two deliveries, the came as advised and the driver was very helpful placing the radiators in a safe place as I couldn't lift them.

August 6, 2012
Unprompted review

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