Our warm air central heating fan failed on WEDNESDAY afternoon, I located a new motor/fan assembly at a good price at Plumbtraders. It was about the coldest day of the year here, I needed verbal conf... See more
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I ordered a boiler and flue parts from them. Everything went without a hitch and they confirmed the delivery date very promptly; which can't be said for all online retailers. The local plumbers me... See more
Don't think you can go wrong here. Website straightforward, buying process simple. Quick delivery. Reliable service every time - I keep going back. Have been very helpful on occasions when I've called... See more
Ordered the boiler and attendant parts, best price that I could find, online or off and was kept informed of where the goods were and when they would be delivered. Local company phoned to say they we... See more
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excellent service
Ordered online. Had confirmation of order, delivery date & arrived on time following a reminder of delivery close to date. Pleased with service will be ordering more radiators now from Plumbtraders. Thank you.
First class service
Following the received goods,A very good product at a reasonble cost and a good delivery service
NEW BOILER
Ordered boiler Monday, delivered Wednesday, contacted to let me know when delivery would be, did not have to wait in all day as I usually do for deliveries.
Excellent service and also the best value.
Tried at least 8 websites and still was the best value, and easiest website to navigate.
You had them, an I got them quickly, thanks
Thank you for a speedy delivery, my goods arrived on the day and between the hours you alocated.
Many thanks, and I would use your service again
you did what it said on the website
Perfect transaction and the customer service was outstanding.
Good job
We bought a boiler and flue from the web site. The price was very competitive, the service was prompt and friendly and the goods arrived when we were told they would. I'd recommend and definitely use again.
well done plumbtraders
I needed a part for a gas fire. I was told by Broitish Gas that iit was not available as the fire was an old fire. I rang plumbtraders who found the part on their system and I received it the day after I phoned. Well Done
great service
Great prices, great service. They called as soon as we ordered and arranged delivery and were very helpful about everything. Would reconmend!
Cheapest online, fast delivery, lots of helpful status emails!
Excellent service for a replacement boiler fan. Plumbtraders was the cheapest online outlet (and 60% of the cost of local stores) and the delivery was next day (and reasonable cost) too. Excellent service!
Very Straight forward and prompt delivery
I order a tap set on the Tuesday morning and it arrived in the post the next day. The prompt emails informed of when it would be delivered and they were spot on. Very happy with the service and will use Plumb Traders again.
these plumbers don't send you round the bend...
Simples. Ordered some obtuse copper bends 2.00pm Thursday, then parts arrive by first post Friday. No problems. Thanks
excellent service
i bought a boiler over the phone and found the service excellent.
Excellent
Staff at office rang me to query an order, I had incorrectly specified an additional item. They were very helpful and corrected my error with a call to my mobile. excellent service.
First class service with next day collection at local suppliers.
This was my first experience of buying from Plumbtraders and I was very pleasantly surprised. Having placed my order online I realised I would not be able to get the goods delivered to another address from my billing address. No problem, a quick phone call to Plumbtraders and it was arranged for the goods to be available at a nearby suppliers the next day. At 9:30 the next morning I rang the suppliers who confirmed the goods had arrived and were ready for collection. First class !. Thank you to all concerned.
Fantastic Service
Ordered a new Boiler Monday morning by phone and the Boiler arrived by lunchtime the very next day.
Can't ask for better service, both the phone operator and deliveryd guy were helpful and pleasant to deal with.
well done, highly recommnded
It's better than good...... it's gooder!!!!
Quick, efficient service, just order online for a great price, and collect with the minimum of fuss. No waiting, no delays, coz time is money guys. This is the way to do it.
Very good , but staff at collection point lazy.
The staff at the Lewisham depot refused to help me lift the heavy item into my car.

Reply from PlumbTraders
EVERY COMPANY SHOULD BE LIKE THIS
Order taken and confirmed, order delivery date emailed and delivery details confirmed product arrived perfect condition and price was lowest i could find online brilliant!
excellent customer service
we haven't unpacked our radiators yet as we have other jobs to complete still before we fit them. however I found plumbtraders offered excellent customer service. The order had to come in two deliveries, the came as advised and the driver was very helpful placing the radiators in a safe place as I couldn't lift them.
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